Healthstar Physicians in Morristown, Tennessee, is a large, multi-specialty medical group serving…read moreEast Tennessee with a wide range of primary care and specialty services, including family medicine, internal medicine, women's health, dermatology, and diagnostics like X-ray and lab services, offering community-focused care with a focus on evidence-based medicine and integrating modern technology for families from birth to geriatrics. They operate various clinics, including urgent care, and aim to provide comprehensive care for acute and chronic conditions, preventive health, and managing complex health issues. I had, a ct, and will return for specialty procedure.

By far the rudest front desk associates. Especially dealing with cancer patients. Have some remorse…read moreor find a new job.

The team made this experience so much more than just an infusion. Totally different than getting iv…read moreinfusions at a hospital. If I need to do solumedrol infusions again I will choose this location! Couldn't have asked for better care !

If you can go anywhere else then do that. This is place is slow, unfriendly, and tries to charge…read morefor every little thing. The only reason it's still in business is because many people's insurance doesn't pay for anywhere else.

I completed registration at 11:47 and finished my appointment at 12:16. During that time, it was…read moreclear that the front desk was significantly understaffed for the volume and needs of patients. While the staff member working was professional, helpful, and doing her absolute best with significant hustle, she was responsible for answering phones, managing check-ins, assisting with registration issues, and supporting lab-related duties all at once. I also observed multiple patients in the lobby having difficulty with the digital registration process, including an older gentleman who appeared unfamiliar with smartphone use and another patient who needed additional assistance after attempting registration himself. The staff member was very very willing to help, but was frequently pulled in a multitude of different directions. Given these demands, it is not reasonable for one person to cover all front desk, phone, registration support (for multiple people) , and lab coordination duties. At minimum, two staff members should be assigned to the front area to improve efficiency, reduce wait times, and ensure patients receive adequate assistance, especially with registration. The staff was great!

I watched as other patients got better! He is attentive, kind and effective. He is more than…read morewilling to work with my attending physician in solving my problem. Honest and upfront.