This place is the best you're going to get on a budget. It surpassed my expectations. The room was…read morelarge, clean, had a fully equipped kitchen, the breakfast is delicious and the staff is exceptional. The customer service here was better than at the all-inclusive resort I went to after my stay here. I also loves the lush, Green Patio. I felt like I was staying in a tropical paradise.

I loved staying here up until I left & forgot something in my room. I gave them a call, told them…read morewhat I had left, they retrieved the item said they would call me, let me know how much it would be to ship the item, I would pay the amount & they would send it to me. They also gave me an email so that I could let them know what my address was. I sent them an email & have yet to know what the amount is to ship the item. Only thing I would suggest is not leave anything in the room because they're thieves. They make it seem like they will send you what you left in their room, but they won't. Mind you my trip was back in end of OCT- beginning of NOV.

I pretty much hated my stay at casa che, which I will from here on our refer to as "this hostel". I…read morebooked this on hotels.com/expedia and it looked great and had good reviews. I found it to be so unprofessional and strange I have to give it only one star. First of all I was supposed to pay $1904 mexican pesos for the room upon check-in. This hostel contacted me early and asked me to pay $106 USD. I didn't look back at my agreement and just trusted them. It turned out... if I had charged the room on my crefid card when I got there as per my agreement with hotels.com it would have only cost me about $93.34. When I brought this to their attention they promptly brought up our email correspondence reading to me where I agreed to pay the other price saying, "Well you agreed to it didn't you?" - Very dishonest. Very disappointing. SHAME! Then they were ignoring calls from hotels.com THREE TIMES! When they called on my behalf to resolve the issue. Finally I just sent a bunch of documents to my credit card... I had paid through paypal and they agreed with me and credited my card $12.55. This HOSTEL is somewhat close to the ADO bus station. EXCEPT! EXCEPT! The hostel has no signage. They are too cool for a sign. They are too cool even to put their address number on their building. They are too cool even for their customers. Then they will say... we are in a residential neighborhood and we are not allowed to have a sign! But the business next door has a sign! Can you not even have an address #?? Come on! When I book at a place I kind of expect to be staying in the place. But no! They led me down the street and turned onto another street and into some other random apartments building with no signage! No explanation as to whether it is owned by the hostel or who lives there. The front door is supposed to remain locked to provide some "security" but it was always propped open. Besides... who even stays or lives there in the first place - no explanation! For sure people talking loudly very late at night. The room has no quilt. Just a sheet. Just a sheet underneath you and a thin sheet on top of you. For me this was unacceptable. NOW! I admit I have no idea whether this is a regional thing... but I have stayed at other hotels in mexico and they all had quilts. I could not sleep very well because of this issue. I didn't have any phone service but I did march over to the main building on the other street and they did give me a small "throw"-sized blanket. I didn't really sleep for two nights. I was too cold and didn't feel secure! Because the back patio door DID NOT LOCK. So were in a completely different building in a room that did not lock. We always wondered if our stuff would be there when we got back. Worst worst worst hostel because of the awful staff and management. OK by the way it is very very clean. Breakfast is self-serve with limited eating space. Staff is super snobby and refuses to be helpful in person or on the phone. Also no TV but no biggie on that. If you are young and don't know better you might enjoy this place because it is cool looking. Don't attempt to go to this hostel if you are over 30 Shame!

The vibe and energy here are wonderful! You feel welcomed the minute you walk in. Head to the…read moreroofdeck bar & everything gets even better! With small plunge pool, great breeze, fab music, couches, tables and chairs for relaxing and enjoying food or drink! The staff is incredible too, new neighbors and friends! Jorge, Bernardo, Daniel, Julian, Marco...everyone greets and engages you like family, always a good conversation. Drinks are great at the bar & food's pretty awesome too! Got veggie options yay! It's truly one of the best new spots in town; Ladies night on Thursdays, activities like dive trips and the hostel is lovely too! Again, can't say enough about how superb this place is. It's our new neighborhood hot spot! Thanks guys!

What a gem of a place. Be sure to check out the roof top for a great breeze and amazing vibes with…read moreDJ's spinning some stellar tunes. Cheers!!