Booked a taxi for my mother from Rathfarnham to Heuston Station. On pick up, no greeting was given be the driver nor did he attempt to open the boot of the car.
My mother asked if she could put her suitcase on the back seat, to which the reply was, 'so long as you don't damage it.' So I popped the case into the boot for my Mum.
She rarely gets a taxi or train but this interaction was very discouraging. She told me after the taxi journey that she felt unwelcome in the car and uncomfortable. It was a 12- D Mercedes.
I won't be using this taxi company again. It doesn't cost anything to be friendly & obliging. read more