My son had an appointment for today 1/18/2021. I believe he made the appointment in late October…read more He died 12/15/2020 "waiting to be seen". New patients should be given Emergancy priority. They need immediate help. He was referred to this practice by another doctor who could not see him because he was not a drug user. When I called this morning to let the office know he would not be at his appointment because he died the assistant was rude, snippy and said I'll make that note. No sorry for your loss.

Dr. Menninger has been my psychiatrist since August of last year, when my previous doctor closed…read moreher practice. I've been very pleased with the care I've gotten from Dr. Menninger, especially in managing my medication. He was extremely helpful and concerned when I developed tardive dyskinesia (TD) from Abilify, which had been prescribed by my former doctor. It turned out I had been taking it at a high dose for quite a long time, and Dr. Menninger thought I should discontinue it. When I did, the TD symptoms showed up (involuntary mouth and facial movements that were obvious and annoying). He's been very good about working with me and my neurologist in coordinating care as I've been treated for the TD symptoms. Dr. Menninger is cautious and conservative when it comes to medication, which I very much appreciate after my experience with Abilify. I see him regularly, although only every few months, to check in on how things are going with my medications. These are short appointments and somehow there's no co-payment for them with my medical plan, so I certainly like that! During appointments Dr. Menninger takes his notes on his computer as he goes along. It seemed odd, at first, as I wasn't used to that, but now I don't notice it, and being "connected" Dr. Menninger can rapidly find and print out studies and articles on various issues for you while you're sitting in his office, which is very handy. All in all, definitely recommended!

Laura is so helpful and wonderful! She is knowledgeable and has great feedback. She is punctual and…read morereliable. That is very important to me! Thank you for helping me!

Laura Shaugnessy doesn't seem to know local ethics. She's also so self obsessed that her focus is…read moreon herself and her alleged greatness... not you. She's not that great nor caring ... thinks she is bc of a two week training in Ca.. She abandoned me and threw me over to the most unstable person on earth ... causing immense harm. I got no other alternatives nor help from this ... ignored all calls. I would stay clear of this overweight blowhard. Laura Shaugnessy is only a legend in her own mind. Go elsewhere.

Paid out of pocket for testing for my daughter- $400!!! I have an EOB from my insurance company…read morethat shows my responsibility is $0. I've had no luck getting a refund. The therapist is wonderful, but this is wrong. My insurance company has added them to a list of "uncooperative providers" but that doesn't pay my rent or my groceries or my untilities etc. Front desk staff is great as well. The problem is with billing. I have the proof, I've sent the proof, but I guess I am out of luck.

Every time I walk in, whether it's for my appointment or one of my two daughters' appointments,…read moreKenyala knows us by face and name. She is always so helpful and makes our experience from the moment we walk in until the moment we check out enjoyable, helpful, and relaxing. Kenyala really is the best!! She brings a smile to our faces as soon as we enter the office! thank you for everything you do!!!

Since our final session a week or so ago, my mood has definitely 'lifted', I'm much more relaxed…read moregenerally and I've had NO anxiety/panic attacks. I've also been out for a drive a couple of times over the last week, the last time being on Tuesday.

Dr. Kohler is a wonderful doctor. She is very compassionate but also very professional. Her office…read moreis extremely well-run, she's always on time, and I've never had any problem with insurance billing. I highly recommend doctor Kohler!

My kiddo needed services from Resolve after being referred by her former therapist. This review is…read morenot a reflection of the other metro locations and solely based on this location alone. We used Resolve from January 2023- up until around late last summer. Location: 5/10 The location is ideal, but can be far for folks that live further south. Sadly, it was inconvenient for us. Telehealth is available, but keep this in mind for evening appointments when are battling rush hour and peak travel times. Availability: 2/10 The LSCW we were paired had limited availability. She booked clients back to back, with little breaks in between. This made it difficult to schedule anything with her. Her latest appointment was 8pm; which worked for us briefly, but it quickly led to her burnout and emotional unavailability to my child. It was also pretty difficult to get ahold of her. Initially, I had to reach out to the front desk/admin to relay a message or schedule an appointment. I finally requested her direct email to reach out, which slightly improved communication. Vibe Check: 2/10 The office itself is nice, but the vibe was way off to me. The decor reminds me of a dentist office in the late 70's, early 80s and smelled like the plastic bib they place over you before starting a cleaning. It just did not feel very welcoming or inviting to me. I always felt awkward being in the waiting room. I know it is not easy having your child go to therapy, but nobody looked happy to be there. It was the ultimate doom and gloom. Nap time: 0/10 During my child's sessions, the therapist would wrap themselves in a blanket and doze off. This was no surprise to me, as she scheduled her last appointment at 8pm. Eventually, she started cutting back her hours to be done around 5, but at that point, burnout had set in and the damage to my kid had been done. This is beyond unprofessional. Improper Termination: 1/10 I really do not think termination was properly done with my kiddo in a way that provided closure. Luckily, we were able to find services with another therapist, but there was just lack of communication and closure at the end of our time with her. Again, this is due to burnout, which is common with therapists that book the way she did. Overall: 2/10 I cannot recommend this Resolve location to anyone I love and care about. I honestly believe there is not great management at this location because I observed burnout and the therapists did not seem happy to be there. There are better options in the city for therapy services for your kiddo. (KC PCIT)

I have been going here for years and have loved every counselor I have had! There website makes it…read moreeasy to book online and pick different counselors. Would recommend this place!