I needed help to get my house back on track after some family tragedies. Brian was easy to…read morecoordinate with and gave timely and accurate responses. The cleaner, Bryan, did an excellent job with the parts of the house I requested to be cleaned and was very considerate. I would definitely request him again. This company was middle in pricing compared to the others that I got quotes from, but the value of having someone not judge me for my mess while taking some of the labor off my plate was worth every penny. I'll definitely be a returning customer.

Brittany was amazing! She made sure to disinfect everything, since I am currently taking care of my…read moreson going through chemo. She asked me several times to check and make sure she was doing the cleaning to my satisfaction. Very personable, thorough (so if you're looking for fast, surface cleaning, don't ask for her lol) and came with a plethora of speciiized cleaning products for all my needs (computer and TV screens, wood furniture oil, leather, etc.). Highly recommend.

They did such an amazing job! My apartment lease ended and needed a move out clean. After they…read morefinished, my apartment looked brand new as if I was about to move in for the first time again! They even cleaned the carpet, oven and fridge! I have 3 dogs as well which I was worried it would smell like dog inside but again they did such an amazing job my apartment looked brand new. I'm so thankful I found this company. I will be using them again in the future! I also read the previous review which is incorrect. I left some items in the kitchen I did not know about and I received a message asking if I would like to keep the items or if I would like them to be tossed. They even offered to send me photos because I could not remember what I left behind. They will not throw items away without asking.

This team was fantastic and very reasonably priced. They paid attention to detail and were more…read moreeconomical than other quotes. Highly recommend.

Michel did a wonderful job cleaning our vinyl tiles and carpets. He was very responsive and tried…read moreto fulfill our needs as much as possible. The pricing was quite transparent and reasonable. I would definitely use his service again in the future.

I highly recommend Michel, the owner of Hydrocare Services. He was efficient and very knowledgeable…read moreabout the services. My couch looks amazing. Not only that, as soon as I reached out to him about his services, he got right back to me and texted me continuously with updates of when he would be at my house. He did a great job. Please use his services. You will not be disappointed.

We've utilized their services over 5 times now from our move out clean (which they did a fantastic…read morejob, looked better than when we moved in) to our scheduled cleaning services at our new place. We can't recommend them enough from the communication, professionalism, and how well our place is cared for each time! We've never had issues and are so happy to have found them. Thank you all for your hard work! Highly recommend

Two wonderful ladies showed up and did a deep clean. Our home was left clean and smelling great!…read moreThey took their time and made sure everything was spotless. Professional and kind. Highly recommend.

I requested home cleaning for a two storey home at the last minute. Price was arranged. I had…read moremisjudged the size of the house and it's smaller than I had said. And I was told that I would get a credit for that. But I was charged another $85+? However, Tammy was great in cleaning the home. Make sure you have the right home size before you order service. I don't believe I was told I would be billed extra $85+ I'm giving 4* because of the extra billing.

Unfortunately, my experience did not meet expectations. Based on the company's own cleaning…read morechecklist, several key tasks were either incomplete or not done at all -- including removal of all trash, cleaning of all toilets, dusting and cobweb removal, and proper cleaning of showers and bathtubs. The stainless steel surfaces were not polished, and the floors were not vacuumed or mopped thoroughly. Many areas were missed entirely, and small rugs and runners weren't moved to clean underneath. The shower still had hair on the floor afterward, and overall, the home did not appear professionally cleaned. I requested at least a partial refund, but the company declined and instead offered to come back. However, given the poor quality of the first cleaning, I did not feel confident it would be worth the additional disruption for my family as the company told me it would be best to have everyone out of the house. Moreover, the cleaner showed up over 30 mins early so I can't even depend on them to show up when promised. This experience was a waste of both time and money, and it's disappointing that the business is unwilling to provide a refund for a service that was not delivered as promised.

UPDATE - Changed review. Queen of Maids instantly got ahold of me after posting my below review and…read morepromised to refund our $50. Apparently it was a miscommunication with the person I spoke with originally. I sincerely appreciate the responsiveness and understanding. Great customer service, thank you! It is a challenging time, cleaning out the house out after the loss of a beloved family member. Due to the uncertainty of our time schedule due to the death, we cancelled the day before (23 hours before, to be exact). They charge $50 if you don't cancel within 24 hours. 23 hours notice, but they had zero sympathy and we are just out $50. Please be aware of these charges and the corporate nature of this company. (The silver lining is that we found a small cleaning business down the street who did an outstanding job.)

Hired for tenant cleanup. Empty house it was a mess. It was…read morea half ass effort. Would not use them

Sara was a godsend for my move out clean. She turned a mess of an apartment into a sparking…read moremasterpiece. She was professional, super sweet and very efficient! 5/5 stars and I will be using her for future cleans on my new place out of all the quotes I received, her prices can't be beat. She was quick to respond and showed up same day (mind you it was thanksgiving and a last minute request so I'm VERY grateful for her) to help clean. I can't recommend her enough!

From the owner: detail detail detail.exceptional customer reviews . read more