Very accommodating for last minute Americans needing a massage. Wonderful massages, wonderful…read morehost, one of the most beautiful facilities I've ever seen. I greatly appreciate all the help and felt so wonderful after the massage!

Two weeks of traveling and my body was so fatigued, I was in dire need of a massage. I found this…read moreplace after several attempts (they are a bit hidden), made a reservation with a deposit. The day of my massage, I got lost trying to get to them in the pouring rain. I arrived to my appointment 1 hour late and soaked to the bone from the rain. They were amazing! Not only did they welcome me with open arms, they took me in right away kept my appointment. Luna was my massage therapist and she was amazing. She did a fantastic job and even made some suggestions on some problem areas that were holding tension. If you are looking for a spa and need a massage, be sure to stop into this place, it's worth every effort to find them, they CARE about the people who find them. Luna is amazing but they are all kind and gentle with their guests.

The service here was just incredible. Very helpful, attentive, and made you feel like a truly…read morevalued guest. The grounds are beautiful and the atmosphere relaxing and inviting. The breakfast experience is great and the food was fresh and delicious. Service was great. The room was spacious and very comfortable. The diner restaurant was excellent too!

My family of 8 stayed here for Three nights. The first night the incredibly small rooms that had…read moreonly a bed, dresser and bathroom my parents and friends received which had no air conditioner. my air dial was also broken. After a very hot sleepless night we told them the issue and they brought my parents the smallest fan in the world. And came and fixed our dial so it would work. Once again we had to complain. They moved my parents and friends rooms to bigger rooms with ac. Thank God! That first night I noticed ants on my bed so I brushed them off and tried to sleep. When I won't up at 4 I found bug bites all over my legs. I was grossed out and told my parents. One of the bites had been a spider and a part of my hip was huge. On the second night we found more bugs. And they never came to clean our rooms or give us new water bottles. Finally on the third night I woke up to more bugs in my best and I found there was a hole in the wall with them streaming out of it. I complained and they said they would take care of it. Before I left the bugs were still there and no one helped us. The outdoor pool is beautiful but there are not enough chairs to accommodate the amount of people staying here. The pool bar is not good there was a bartender who put sugar in my drinks that should never have sugar in them. My family made a reservation to go to dinner at the main restaurant. We got caught up in Siena and we canceled the reservations. They charged us a service fee to our room even though we did not eat there. The fee was like €15 a person. We had breakfast each morning and the first morning the kitchen was closed but the staff did not tell us for over an hour after we ordered eggs. If they had just said we do not have a way to cook it we would have moved on with our lives but instead we sat and waited for our food for too long. The stuff seemed mad and annoyed constantly and the servers were not helpful or attentive. The indoor pool was closed through out our stay. They used the small Church outside our building as a Laundry room. Very rude. I have traveled with my family for many years and I can not tell you how unhappy I am with our stay. We did not get what we expected from the Hilton name and as a points member I could not be more disappointed and dissatisfied. We will never return and that's quite sad because we wish to attend the Palio again. Get more staff, get red of the bugs and fix your staffs attitude. The only thing good was the pizza place even though we had to calla waiter over to take our order the food was lovely. The out door pool is nice. The only one to be helpful to us was Julia she tried so hard to help us with our troubles.

I came to Castello de Velona in September 2024 for a wedding. I can't tell you what a lovely place…read morethis is. The service is impeccable, the rooms cozy and the grounds and the view are amazing! I ended up renting a car and driving in from Firenze, which was not only a great option but an easy drive through the many vineyards in Tuscany. Upon arrival I was greeted by valets ready to help you with your car and help you unload your luggage. Upon entering, you're greeted by a beautiful restored castle with many pathways, that are intriguing. My room was nice, we had a small living room with a great view of the rolling knolls. I felt warped back in time. The upgrades give this place a nice touch of elegance and charm that made me feel right at home. The thermal waters that flow through their pools are both healing and relaxing. The staff is readily available to take ANY request. I honestly felt like royalty here. We ate breakfast, lunch and dinner here. My only gripe is with myself, I wish I was more adventurous with their food. I have to admit, as an American, I'm used to large portions and feeling stuffed afterwards. I did not feel that here, in fact, the food was just enough and their wine and cocktails options were on par with my expectations. Come here to relax, come here to indulge in great service and delicious food. Come here because you need to get away from the city. You will not be disappointed.

This location is absolutely fabulous. Our rooms were great, views were fantastic, staff was very…read moreaccommodating, spa services were so relaxing and we took a private cooking class from Dominnico which was such an amazing experience - absolutely loved him and will be definitely trying to recreate what we learned hands on in his kitchen.

What can I say that hasn't already been said? Nothing really. IYKYK. It's an experience that,…read morehaving traveled all over the world, I have never seen matched. We chose the 5 hour session and time flew by. If still wasn't enough to come close to trying everything. The included RITUALS are un-freaking-believable! They happen every 1/2 hour. I had the essential oils hot herb sauna, the body scrub wet hammam sauna, and the facial zen sauna. Each included a presentation of Italian "throw the pizza dough" style towel show that was both impressive and felt absolutely amazing as the hot air would punch you in the face. It was glorious and not to be missed! I would typically include photos, but phones aren't allowed. You'll just have to experience it yourself.

It is an excellent place and has a great atmosphere with a lot of choices. The only downside is the…read morelocation and distance to the city, and transport system, but it's an excellent place for relaxing.

From the owner: Floating Flo offers Sensory Deprivation/Floatation Therapy in Florence. We have 4 Pods available…read morefor your use. The pod creates an environment free of distractions enabling the body to truly relax and recover. In this deepened relaxed state the body's natural abilities to heal, focus and harness creativity are heightened. We also provide holistic massage service by appointment. Prepayment required: buying them on our service online. Buy a Gift Card: They are available at our shop or online. If your eGift card order is placed after closing time, it will be sent to your recipient on the next working day. Don't hesitate to contact us to schedule an appointment or for more information.

Il Borro is now one of my favorite hotels and I couldn't recommend it more!…read more My husband and I stayed here on our honeymoon and everything was just perfect. The staff was extremely friendly and helpful, the food was incredible (I had one of the best meals of my life at their main restaurant, the Osteria), and there were plenty of activities to keep anyone happy. We thoroughly enjoyed massages at the spa, horseback riding, tennis and the wine tasting/wine cellar tour. The food had to have been my highlight of our stay. They are an almost fully sustainable hotel so majority of the food/drink comes from the Il Borro/hotel property. Like I said earlier, I think I had the best meal of the life at the Il Borro Osteria! I am gluten free and dairy free, but I ate my fair share of gluten and dairy during my stay and had none of the symptoms that I normally would if I consumed these items in the states. Whether you are single, a couple, a family, or a group of friends, you cannot go wrong by staying at Il Borro. I hope to make it back someday, but until then, I'll continue dreaming of our time at Il Borro!

My husband and I wanted to do Tuscany for 10 days. We were looking for a luxury hotel that had…read moreeither separate villas/apartments, but also have the facilities and amenities of a hotel which had restaurant, bar, spa and activities. We also needed a place that was dog friendly, but didn't have a high daily pet fee since we were staying for 10 days. When you put all of those requirements together there aren't that many places to choose from, but we were lucky to find Il Borro checked off all of our needs...and the property is owned by the Ferragamo family so you know it's going to be top notch. Location: Very central overall in Tuscany with Florence (50 mins away) and Siena (30 - 40 mins away). Arrival: To go to the main reception you drive up to these very grand gates. You drive along a tree lined dirt road with horse stables on both sides. You pass the stables, the winery and then you come to the main reception on the right. Bellman: The bellman greets you upon arrival. After check in he takes you to your room. Parking: We had parking for free in front of our farmhouse (Casa di Piano). Reception/Front Desk: Very friendly and thoughtful. They walked through everything we needed to know about the property and farmhouse. Lobby: The main reception lobby is small with the reception desk and three couches. This is not a lobby where you would sit and chill. Room/Apartment: We stayed in the farmhouse Casa Di Piano in the Alloro apartment. In the Casa di Piano farmhouse there are four apartments (two on the ground level and two on the 1st level). It had two bedrooms, two bathrooms, living room and a kitchen. Outside space: There was a large garden, covered parking for 3 cars and other uncovered space for 2 others. There's also a play set with a slide and two swings. There was another building on the property next to the pool which had a large long communal table, kitchen and bathroom to entertain. There was a nice size swimming pool with chairs to sunbathe. Bedroom: Two good size bedrooms: one bedroom with a king bed and one bedroom with two twin beds. The beds were comfortable. There were also A/C units in the bedrooms. Bathroom: Two bathrooms: one with a bathtub and one with a stand up shower. Both had sinks, small mirrors and were a bit outdated. Hairdryers are located in the closet of the bedrooms. Products: All Ferragamo Tuscan Soul products - shampoo, conditioner, body lotion and shower gel are provided. Kitchen: The kitchen had all of the basic essentials such as plates, cups, silverware, small pots, one grill pan, cutting board, and cutting knives. There's a table in the middle of the kitchen to eat with four chairs. In the kitchen there was also a microwave, toaster, dishwasher, refrigerator, freezer, and washing machine. All functional, but a bit outdated. There is also a closet in the kitchen which has an iron, ironing board and drying rack for your clothes. Coffee Maker: Old school coffee maker that you brew on the stove. You need to buy coffee grounds. Minibar: You need to bring or buy all of your food and drinks to put into your refrigerator. Living room: There was a two person couch, two separate chairs, coffee table and TV. Housekeeping: Hit or miss. Sometimes the housekeeping would do a full clean and sometimes not. Wifi: Spotty out in the farmhouse. Dining: There are three dining spots on property: 1) Bistro: Yum! The bistro is traditional Italian food promoting local Tuscan products and ingredients, good and friendly service and overall great meals. It's also where the breakfast buffet was located. 2) Osteria (fine dining): Delicious! For the price and the quality of dishes you get is very reasonable. The service is top notch and very friendly. 3) Vin Cafe: It's a nice quiet spot to have a quick lunch or a glass of wine to watch the sunset. Spa: Good. We both got treatments and enjoyed the facility. Gym: Good for a hotel gym. They had everything you need and all high quality machines and gear. Pool: Since we had our own pool at the farmhouse we didn't use the main pool on property. The pool at the spa area was very nice. Concierge: Very helpful with all of our requests. Style: Classic Italian Service: Overall the service was fantastic from the front desk/concierge, Luca our chef who did our cooking class, to everyone in all of the eating outlets, to the spa. Other: I know the hotel can do nothing about this because it's due to the area, but the mosquitos are nasty and aggressive here. If you know mosquitoes like you then bring repellent and cream with you. Note: We stayed in August (summertime). Cooking class: Excellent! Wine Tour: Good! Dog Friendly? YES - Dogs are free and can go anywhere on property! They provided a bed and a bowl in the room. Would I go back? ABSOLUTELY even with the mosquitos. Next time we would like to experience being in one of the hotel rooms in the village.

What an amazing place...the views are incredible, the people are incredibly friendly, the service…read moreis top notch, the rooms are clean and large, the grounds are magnificent, the location is central, and it is truly a picture of your Tuscan dream. There are four of us traveling and we have two rooms...the tower suite and a standard room and both have far exceeded our expectations. Breakfast is included, and is excellent, with fresh fruit, a coffee drink of your choice, pastries, breads, meats and cheeses, made to order eggs, and a beautiful dining room. There is a full service gourmet restaurant on-site that is very good. There is free wifi internet access. The next time I am in Tuscany I will definitely stay here again. Fantastic!!!