We got five rooms. Some were big and nice, some were very small, but decent overall. Hotel is…read morebeautifully decorated and well taken care of. Hot water takes a very, very long time to come out. Mote than 20 minutes sometimes. Room was clean but shower could have been cleaner. Food is decent and service is good. We only had a problem one day because it was my nieces birthday and we got her cake and got together at the restaurant and ordered drinks, they were upset because we didn't get the cake there, but they don't have cakes! We were there for four nights and were not going to let a 9 year old birthday be ruined because of the stupidity of the hotel management, so we cut the cake and sang to her anyway. Here are some pictures of the room I was in. It didn't have a balcony but it still had a nice view.

This hotel is right smack down in the city center. Its main entrance and hallways are beautiful. My…read moreonly issue was that since we wanted a balcony room but there was 4 of us, so it was not available. Which was the main reason why we stayed there. The room we stayed at was nice but did not have a view at all. So, make sure to request a room with a view.

Proximity to the Airport. Hotel offers Free continúa Breakfast. Hotel offers Free shuttle service…read moreto Airport. Liquor store is right next door. OXO is about 1 block away. OXO is like a small convenience store. Drawback is No microwave, No phone in room and No Safe which is the worst.

Our stay was overall a positive experience with one major exception. The rooms were very clean and…read moreoffered great value for the price. A huge plus for us was the proximity to the airport and the free shuttle service. We are a family of seven, and they were able to accommodate all of us comfortably in a spacious van, which made our travel much easier. However, the restaurant service was a significant letdown. I ordered room service and had to check with the front desk three times to see where it was. The food finally arrived 3 hours late and was completely cold. We didn't want to be rude, so we didn't send it back, but it was very disappointing. Summary: Stay here for the rooms and the shuttle, but I'd recommend eating elsewhere!

Muchas gracias por su atención! Nuestra estadía fue…read moremaravillosa, las habitaciones super lindas y las camas buenas y las almohadas super (I am a multiple pillow person) location location location esta a unas cuantas cuadras al centro asi que esta super dejas el auto en el parking y listo, a caminar y disfrutar de lindo Morelia, los bars, restaurantes, el mercado y todo esta a solo pocas millas, asi que alista tus zapatitos Muchas gracias bello lugar Se los recomiendo al 101%

WOW! What a beautiful hotel located perfectly in the center of beautiful Morelia. Surrounded by…read moreSpanish colonial architecture block after block. The service at the hotel was amazing! The restaurant service was outstanding & all platters were delicious including desert. We were there for a week and could've stayed longer. Will be making return trip and definitely plan to stay here again.

I come here at least once a year. This is by far my favorite place where our family can enjoy some…read moredelicious food and hospitality. I can't say enough about this place.

Hmmm- kinda overrated. Stayed there for two nights. The locals consider it high end because it's…read morecolonial and on the pricier side. Not all rooms have air conditioning so make sure to request a room with it. Ours didn't come with it, but they put some fans in our rooms so it was okay. They have WiFi too, but it was so lame in our rooms. Our stay included breakfast- it was just okay. During our first morning, the food and coffee was cold. When I told one of the waiters, he got upset. They're also limited on options- like no spinach for my omelet or cheese (wtf). Sigh. The breakfast the second morning was better (guess they got the message from the day before). It's right in the center of Morelia, so that was great:

My wife and I stayed a night here after failing to find an AirBnb. For $74 USD (booking fees…read moreincluded), I'd say this place was a steal compared to other hotel and AirBnBs in the area. The Hotel is built in an 18th-century building overlooking the historic center of Morelia. The building itself it absolutely gorgeous; feels like you're walking around an old castle. The old paintings and suits of armor really help the atmosphere. The centerpiece is the mind-blowingly large stained-glass ceiling over the main lobby. The basic room we got was pretty small, but totally functional. Bed was a queen-size, the bathroom and shower were spacious enough (oddly, the bathroom had a window that opened up to the main hallway). Our stay included a continental breakfast, between the decor of the dining room and the excellent staff seemed a better deal than most hotels. Long story short, if you're in Morelia and you can stay here it's worth it. Stop by even if you don't to check out the decor.

My family and I were visiting Morelia and we have been wanting to stay at this hotel before so we…read morefigured why not. It's close enough to downtown yet far enough to be have a peaceful and quiet stay. It's in close proximity to the zoo and they have a wonderful restaurant on site as well (not included with the stay) but they do have delicious food. The check in process was easy and smooth, the receptionist was friendly and efficient. They offer free parking on site and valet is also very friendly. I love the details of the hotel. All of the bricks through out the property give it the authentic Mexico feel. As you walk along the property you can also notice designs within the brick walls, it's those nice touches and attention to detail that makes this hotel inviting. As soon as we entered our room the bedding and design throughout the room along with the beautiful brick fireplace make it feel like home. The room was very clean and the placement of the table was right next to window, perfect placement to sit and enjoy your coffee. The size of the room was perfect for my family. The walk in shower is a good size and the bedding is comfortable for a good night sleep. I'm looking forward to staying here again on another visit.

I just did a morning at the restaurant and toured the grounds. From the start, greeted and welcomed…read morewarmly from the valet. (Valet is your only option unless you park off the property and down the road.) The grounds... Just amazing. Well, kept, groomed, tranquil, quiet and beautiful. Just look at the pictures as my writing skills are not as amazing as the photos. Immediately greeted by a maître d' and seated promptly. The restaurant was simply decorated finely, the tables set beautifully, music playing at the right level and a quiet place in general. The wait staff was attentive, unintrusive and always available. Our head waiter, Julio was just perfect. The meal was tasty, coffee delicious, the juices fresh made in house. Everyone in my group raved about their meal and I sampled each of them and raved just the same. The coffee was rich and dark served with natural sugar, substitutes and milk. Prices were good, especially for this type of restaurant. The bill for 5 of us, all with drinks and some with appetizers was just about $700 (pesos) with worked out to about $10 (American) per person. With tips, we were about $15 a person. No where in the states could you get that kind of service for 3 times that money. The view here, since it is on top of a plateau looking over Morelia, was just breath taking. (Again, see the photos.) Out door seating with that view was available as well as the indoor seating. There was a grand piano inside the restaurant, so I'm guessing at times they have live music. Also, they have a buffet on Sunday morning that I hope I can experience next visit. Also, as beautiful as the hotel was, I plan on not just eating here, but staying here for my next visit. I will update my review on the hotel when I do, but I'm positive that it will be more of the same 5 star rave. I felt like a million dollars here. I felt pampered and left feeling refreshed, full, satisfied and amazed.