El primer autobús de Primeraplus llegó con dos horas de retraso. Perdimos el autobús de conexión de…read morePrimeraplus. Antes de llegar a la estación de conexión, Primeraplus no respondió a mi llamada ni a mi mensaje de WhatsApp para cambiar los billetes. La aplicación de Doters no incluía ninguna función de ayuda ni de cambio de billetes. Luego no me hicieron ningún reembolso. Tuve que comprar billetes nuevos para otro autobús. ¡Tres horas después de escribirles por WhatsApp para cambiar los billetes, una persona me preguntó cómo podía ayudarme!

My family and I used Primera Plus to get from Guadalajara to Colima. No reservations made, just…read moreshowed up to the counter and purchased our tickets. We were given lunch before we boarded. Consisted of a drink, a sandwich, and a small bag of cookies. The Scania bus was nothing but luxury. Very smooth ride, large chairs that can almost lay down flat, supports for your legs, and an entertainment system with movies and games. Tons of room to make the long ride comfortable.

Precios caros para los autobuses viejos que tienen. practicamente casi ningún asiento tenía…read morecinturón de seguridad, faltaban las partes para descansar los pies, las pantallas no funcionaba. Pésimo servicio y transporte. Definitivamente tienen que invertir y renovar los vejestorios de autobuses que tienen!!

Second time using this station, and I'm very pleased with everything…read more The ticketing process is super simple and quick, prices are very affordable, the buses are well taken care of and comfortable, and there are some really great freshly made food options available while you wait as well.

I am going to keep it simple, this bus station is pretty decent and easy to get to. The bathrooms…read morecost 6pesos and are really clean and have an unlimited amount of toilet paper lol. The waiting area have plenty chairs but are kinda dirty. They also have a luggage storage and the cost was 6 pesos per luggage and per hour. If you plan on using uber just make sure you sit in the front seat that way the taxi people don't make a fuss. Prices are affordable.

Well, you get what you pay for mi amigos! And, YES you will…read morepay... for ANY extras I get it, low cost airline But, pay that premium... get the legroom but NO RECLINE ON THE SEATS?!? Great to get to Mexico on the cheap, just don't bring anything with you BUT, pack your patience! At least they fly GDL to FAT!

This review is based on our flight experience from Guadalajara to Los Angeles…read more Hubbers and I waited for them to do a last call for boarding since the FIFA World Cup Final was still on with only minutes left. We were hoping the game would have been done by the time we left the bar we came from but... ... so, we got into our seats. Like other passengers, they were curious how the game was going so any of them streamed the game on their phones. As our plane pulled back and waited for further instructions, Spain scored. And the plane went wild. But there was still a few minutes, I noticed our plane moved so slowly across the tarmac. I'm not sure if this was deliberate, but the game ended before we took off with Spain taking the big prize. Everyone in the flight were in cheers, and someone even yelled, "Thank you to the pilot!" in Spanish. We all laughed it up and applauded. If it was deliberate, he had a whole flight appreciating it. An hour into the 3+ hour flight, I felt like a snack. I've been nothing but curious about the cup-o-noodle combo. (It's popular, I've seen many people order this on each Mexico flight I've been on.) So I got it mainly out of curiosity. Eh. It was alright. It got too salty in the end. Good thing for the Sprite as it tamed that down. Not a fan, overall, but at least I'm curious no more. The plus side is they give you a Wi-Fi password with your order. It's too bad the signal was choppy. Hit and miss at best. The flight was okay overall. It was smooth for the most part. We were comfortable. But the best thing out of it: we didn't have to wait to arrive to LAX to find out who won the world cup. That will always be the one committed to memory whenever I think of this airline.

Great service , quick check in. Comfortable bus. Restroom inside too. Seats are comfy and spacious.read more

Very great service. Ride went smooth. Very clean and comfortable. Seats are huge and they have a…read moregreat selection of movies for you to watch with a decent size screen. Restroom was very clean. I would definitely take this bus again.

Great taxi service. My husband and I needed to get to the airport in Guadalajara from Ajijic and…read morethe driver came to pick us up slightly earlier than expected which was nice after a lot of other taxi services did not arrive on time, but later. Very reliable service.

From the owner: Vas al aeropuerto? Buscas puntualidad? Buscas seriedad y trato amable? Tenemos 9 años de…read moreexperiencia y nos gusta poder ayudarte a llegar a tiempo. Somos especialistas en darte tranquilidad y nuestros clientes son lo más importante para nosotros reserva mínimo 2 horas antes.

As far as bus stations go, this one is pretty nice and comfortable. I recommend taking the Chapala…read morePlus instead of the other Chapala buses. The Plus has better seats (which are assigned), air conditioning, and no one stands. It is also the express and has far fewer stops. One star off because a mujer (woman) stands guard at the restroom and you pay for toilet paper and paper towels.

Mr Cordova deserves 10 stars! Our itinerary in Mexico included serval stops and stays at different…read morelocations throughout Guadalajara and Mr Cordova stayed in communication with us all the way through. We had to change our pick up times several times and he was nothing but gracious and accommodating to our last minute changes. We always felt safe with him and he always drove with care. He will definitely be our permanent driver when we come back. Thank you Mr Cordova for making our vacation transportation so easy to plan. El señor Córdova merece 10 estrellas. Nuestro itinerario en México incluyó varias paradas y estancias en diferentes lugares de Guadalajara, y el Sr. Cordova se mantuvo en contacto con nosotros en todo momento. Tuvimos que cambiar la hora de recogida varias veces, pero fue muy amable y atento con nuestros cambios de último minuto. Siempre nos sentimos seguros con él y siempre condujo con cuidado. Sin duda, será nuestro conductor permanente cuando regresemos. Gracias al Sr. Cordova por hacer el transporte de nuestras vacaciones tan fácil.

¡SERVICIO TERRIBLE! Si pudiera dar cero estrellas, lo haría. El hombre con el que estaba…read moreorganizando mi servicio fue sumamente grosero y condescendiente. Nunca había tenido una experiencia así tratando de reservar un transporte hacia y desde el aeropuerto. ¡No recomiendo para nada que usen este servicio! Estoy muy decepcionada por la forma en que me habló. Verdaderamente asqueroso.