A great family run business...Eric and Kim are true professionals and take care of my truck and my…read morewifes Trax....Highly recommended ... Gerald & Ann Wienckowski Depew NY

Eric and Kim run a fantastic business and care for their customers my car's repair needed extra…read moretime in order to be completed and Eric offered to come in earlier than their scheduled hours to complete the job due to needing to close their shop early. In order to complete the job the same day put two technicians on my car to ensure it was completed on the same day.

Eric and his team at Bank St Auto and Truck give, without a doubt, the best customer service I have…read moreever received from a business. Honestly, I've never been treated better in any business that I have patronized. The quality of work is spectacularly excellent. I appreciate you guys!! If you're looking for a truck repair and collision shop, don't bother going anywhere else but Bank St Auto and Truck. I have turned my entire extended family onto Eric and his team, and they all feel the same as I. Well done Bank St!!! You set the standard for exceptional work quality and customer service!

Bank Street Auto is the best! Excellent service, extremely professional and courteous and timely!…read more Couldn't recommend them more highly! Merry Ostrander

I cannot recommend Transit Auto Detail in Elma, NY highly enough. While driving from New York City…read moreto Canada to visit my family, my car suddenly lurched about 45 minutes from the border, forcing me to pull over. I honestly thought I was going to be stranded overnight waiting for repairs. From the moment the flatbed driver arrived, I knew I was in good hands. He was incredibly knowledgeable, kind, and reassuring during what was a very stressful situation. When my vehicle arrived at the shop, the entire team was professional, efficient, and genuinely caring. They quickly diagnosed the problem and had my car repaired in just 2 1/2 hours. Thanks to their outstanding service, I was able to continue my trip and make it home to see my family the very same day. Their honesty, expertise, and commitment to helping customers are truly exceptional. If you're ever in need of trustworthy, fast, and compassionate automotive service, Transit Auto Detail is the place to go. Thank you to everyone on your team for turning what could have been a travel nightmare into such a positive experience. I am incredibly grateful!

If I could give zero stars, I would. I want to strongly caution anyone and everyone: stay far, far…read moreaway from this company. I had a dead battery and was stranded in The Spot parking lot across from the Buffalo airport. Unfortunately, AAA dispatched this circus act, and what should've been a simple jump turned into the most outrageous, incompetent ordeal I've ever experienced. Dylan, the first technician, spent nearly an hour fumbling with a basic jump-start before announcing I "needed a new battery." Fine. I was exhausted and just wanted to go home. But what followed was beyond unacceptable. This man literally caught himself on fire. Sparks were flying repeatedly, he couldn't remove the battery, he nearly broke the battery housing entirely, and he ended up calling someone to talk him through what should've been a routine procedure. After close to two hours of chaos, he finally gave up and called another tech to take over while my parking fees kept climbing. Tony, the next technician, was professional and kind, but even he was stunned by the destruction Dylan left behind. My hood wouldn't close, random broken parts were on the ground, and he actually handed me the pieces Dylan broke and took photos for evidence. He was just as shocked as we were and had to untangle the mess just to tow my car to their shop. Completely absurd. And then came the owner, Mike, who somehow managed to make the entire situation worse. His attitude was dismissive, uninterested, and downright insulting. When I explained everything that happened, his response was: "Poor Dylan." Excuse me? Poor Dylan? After his employee set himself on fire, damaged my vehicle, wasted hours of my time, and left my hood unable to close? The lack of accountability was absolutely astonishing. I asked for an itemized bill so I could show my mechanic if issues came up later. He claimed it would be mailed, SHOCKER, it never arrived. He texted it instead, making it clear he had no intention of treating this situation seriously. His tone was apathetic at best. And his idea of making it right? Offering me a free detailing. I'd rather detail the entire vehicle with a Q-tip and a prayer than trust this company with anything ever again. Bottom line: I will never patronize this business again, and I strongly advise anyone in need of roadside service to tread carefully. Incompetence is one thing, but incompetence combined with zero accountability is dangerous.

Tom is the best! You won't get better service anywhere! Not only does he do amazing collision work,…read morehe is honest and reliable. You don't find a lot of quality places like this anymore! Highly recommend!

Just an A++++ review for Tom's Collision on Oliver Street. Needed a portion of my hood buffed…read moreout, well I couldn't be happier and more satisfied! It's great to have a knowledgeable, courteous and reliable business in North Tonawanda! Tom delivered and I am thrilled that he is someone who you could rely on! Thank you, Thank You, THANK YOU! Nancy

Came back to give another review--had to get the exhaust on my car replaced due to it partially…read morerusting off. Dan was super flexible in getting the car checked out and giving me a price, then allowing me to drop it off in the morning a few days later to pick it up later that afternoon since my work conflicted with getting it fixed the first day I dropped it off. I was a bit late in picking it up due to a ride issue, which ended up working out okay because the part I needed hadn't arrived yet. I did wait a while in the shop to pick up my car, but Dan was nice enough to give me a discount on the bill. The extra time I spent there wasn't really a big deal at all. They also did my friend's head gasket and timing belt repair on his Subaru about a year ago at the same time as my last review and did a fantastic job for a really good price. More recently, they fixed a part of my friend's electronics in his car in about an hour or so. Overall have been having pretty good experiences here and the mechanics are always very open to telling you what you should or shouldn't get fixed. I send all my friends over to Dan the Car Man!

We never got past a quote. Their cost was 50% higher than other shops…read more Do your homework.

I requested a quote using Project on Yelp. Joe Walter Auto replied right away. After a few…read moremessages, I went over to get a on side look. I didn't end of doing the work, but I am impressed by their friendliness and professionalism.

Outstanding experience in every aspect. Joe and his staff were fast, professional yet with a very…read morepersonal touch and provided superior expertise in handling every aspect of the damage from the tow, repair to insurance. A bad event turned out be a positive experience due to the peace of mind Joe and his shop provided.

Honest, professional and wonderful! If he says I need something done, I do it. I have that much…read morefaith and trust in what he says. Me, my friends and family have been going to him for years. Most recently, I had a total detail of a car that I purchased. It had some serious stains on the upholstery and carpeting. I now have a car that looks and smells like new...inside and out. They worked their tails off and I highly recommend their detailing work. The price beat out all other places and the quality of their work is second to none. Thanks again. Mary

I can always count on Newtons to fix my car and truck issues. They are very honest and will explain…read morewhat's wrong and give fair prices to fix. They will let you know if they see anything additional wrong on your vehicle but do not force you to fix anything unnecessarily. I would recommend to everyone.

I've worked with Redstar for over 10 years, always completing service work in a timely matter…read more Recently I have had some collision work done and the work was done in just a few days and looks great, highly recommend these Guys !!!

l would like to begin my review by expressing my appreciation for the entire staff at Red Star…read moreAuto Center. Nick, Alex, and Sergio went above and beyond to restore my 2007 HYUNDAI to look AMAZING. If you are contemplating keeping your vehicle and want it to look brand new, this is your solution and go to shop. My vehicle had only 70k miles and it is a beautiful vehicle minus the rust that started to appear. My family and friends were shocked to see the before and after on my vehicle. I had an exceptional experience. They were highly professional, affordable, and customer friendly. They also did a superb job in little details as well. They restored the oxidation on my headlights that now appear to look like new. They picked up and returned my vehicle to make my experience very convenient. I was beyond pleased with the entire process. I could not be HAPPIER! I told Nick that his workmanship is that of an artist. I highly recommended RED STAR if you are seeking a quality, highly experienced, and affordable collision shop. THANK YOU RED STAR !! Evelyn