Amy Drouin and staff are outstanding. If you are looking for a sleep appliance, this is the place…read moreto go!

Dr Drouin has a wonderful dental office, and she is an exceptional dentist, extremely skilled and…read moreknowledgeable. Her staff is amazing, they are all understanding and so very friendly. I would not want any other dentist. I am always warmly welcomed, and given the best dental care. I have complete faith in Dr. Drouin and her staff.

The Smith Brothers are both exceptional dentists! Kind and gentle yet very thorough and…read moreknowledgeable

I am terrified of the dentist until Dr. Andrew. He listened to what was going on, explained the…read morenext steps and now I can go without anxiety. He has a kind, understanding staff as well.

Best dentist I've ever had and I've lived all over the country. I'm not sure what those who are…read moregiving bad reviews have experienced but I've had nothing but good service from them for several years now.

This was the worst and oddest dentist I have ever seen in my life. Two out of two implants had…read moreproblems. One was infected and one FELL OUT. Dr. Davis fixed the problems, but was angry about it and denied me any further treatment. He scared me because I asked him to please give the shot slowly (because i was afraid as he had hurt me before, by just shoving the needle in there too fast). His reply was "I'll do it how I do it" as he's got a needle half jammed in my gums and is showing obvious anger. I felt like Dustin Hoffman in the Marathon Man. The assistant just stood there no expression, like she wasn't there, but SHE SAW THAT AND HEARD THAT. What kind of dentist purposely scares you? So weird. The guy has to be super insecure. He struck me as a narcissist, like how dare you complain? How could I NOT complain? Perhaps it was my personality? I am disabled with a traumatic brain injury so that affects EVERYTHING including my personality AND the way I say things. The guy was just a jerk. That's the nicest way that I can be accurate. I just don't see how he can deny treatment to someone disabled that had problems with what he did. I'm old. I've been to the dentist a zillion times in my life and NEVER have I been treated so badly, as though I did something wrong, His work isn't good and HE isn't GOOD. Don't spend your money there. There are lots of good dentists who will gladly take care of whatever problems a person has without punishing them because he's so insecure and angry. NO communication skills, either. At least, not to me. I guess he didn't think I deserved that. Paid the man $18K - $20K in cash. Get treated like a criminal because he made errors on BOTH of my implants. I honestly thought I was pretty cool about it. I didn't demand they immediately be fixed. I didn't demand my money back. They asked me what I wanted at one point and I said I wanted them be fair with me, whatever they thought that was. A horrible experience with a small, insecure man. Go somewhere else.

The summer of 2017 I returned to this office for care. I had left previously when his father…read moredropped my insurance company, so it was at least familiar. Unfortunately Brad allowed an infection to fester (3 months no antibiotics) so bad it had to be extracted. The endodontist said the infection was waaaaayyyy at the top which would require surgery and even then no guarantees. Mr Brad played innocent so of course I had ZERO recourse. I made over 20 trips to the dentist, 14 Novocain shots and still am in pain today because of Bradly Mortenson LDS. Fast forward to a year ago when the strangest thing happened. The very sweet pharmacist at the store was telling me how her dentist thankfully caught her tooth infection prior to being referred to the endodontist. She was telling me how grateful she was for Brad's ability to catch that infection PRIOR to her root canal. Coincidence that I met her? I don't know, but three Mormon dentists from Klamath falls have caused me grueling, long term pain. It's so hard to navigate through life not being able to sleep comfortably if I put any pressure on the jaw where teeth are missing as I'll wake up in pain. Eating of course produces pain, and right now I'm in pain writing this. My gum pain never goes away. Brad sees a lot of folks from his church I don't know what his motive was other than the first dentist that slapped permanent cement over an exposed nerve was also LDS, and seems perhaps Brad Mortenson LDS had absolutely no problem helping out a friend (at least that's my opinion). Hey Brad why don't you and Nate come up with a plan to help me get a couple of dental implants? That would be so cool. It would also show what a good Mormon you are right? If this review is removed by anyone other than me I'll make sure it's in several places never to be removed. Deceit hurts innocent people, if you aren't LDS I warn you with all I have stay away from this sweet smile (underneath it's a different face I assure you).

I've been a customer here for 5 years and have always been treated well and Dr Brad Mortenson takes…read morehis time to do things right.

I always look forward to my dental appointment! I just love the staff and my dentist is the best!read more

My experience at Foothills Dental was so outstanding that I will never need to visit another…read moreoffice. I saw Dr. Thomas for my first exam and treatment. He was caring and thoroughly answered the long list of questions that I had; he helped fix damage that was left from a previous dentist that all others had overlooked. Removing the scratches from my teeth made me more comfortable and confident with my smile! The staff was friendly and helpful when scheduling my appointment, arriving at the practice for the first time, and during my exam and cleaning. I don't review businesses often, but I couldn't help but to share my wonderful experience.

Absolutely the most unprofessional dental office I have ever experienced! Rude to the hilt from the…read morestaff to the manager.

I went in last year because they had a promotion of free X-rays so I had them done and then they…read moregave me a plan of everything I needed which was an estimate of almost $15,000! So then I went to another dentist and I had two cavities and two crowns so I chose to go to that dentist. One year later I get a phone call from the collection agency for the FREE X-RAYS! They lure you in with free things or things like Special $990 for first implant and when you call, they say Oh, that just for buildup. The Actual price is $5,000. I want to see a dentist that actually cares about their patients, not their pocket books. Now collection agency wants $147 for a free cleaning!!!

Poor care and high prices. Behavior was non professional - chit chatting with her staff about…read morepersonal stuff while she worked in my mouth. Seemed to delegate way too much to her staff and just do cursory review of the staffs' work. But charged costs much higher than other dentists in the area.

If I can give you one piece of advice, it's to stay away from this place. The staff was lovely,…read morehowever, the doctor was questionable at best. She speaks in a demeaning tone to both patients and staff. I couldn't imagine being so rude at my job, even on my worst days. Do better.

they excepted a payment plan we agreed and then they canceled on us. somehow a different dentist…read morecalled with a appointment I did not schedule. the new dentist told me there's no saving the tooth. bottom line is Shasta dental screwed up the x-rays, and sent me home with a shattered tooth temporary is falling out and the actual tooth is cracked above the gum line now so has to be removed completely now

They misrepresented their service and fees. First, I was told the basic services were covered by…read moreinsurance. After X-rays I was told that I need a deep cleaning to be able to accept a crown. Written paper showing the price $115 for deep cleaning and $700 for the crown. Several days later received a bill for $166. Called and asked what this was for. Was told that I was now out of network and insurance didn't cover all the deep cleaning and the paper was only an estimate anyway, not what I was told when I gave the go-ahead for deep cleaning So two lies at this point. Next, I asked if this could be reversed since I was lied to about the fees. Their answer was if we do that for you then we have to do this for others. I guess this is an ongoing issue. Next, I inquired about my cleaning that is supposed to be covered by Insurance and was told these are only estimates and there will be extra charges for the cleaning. Wow another LIE! This is not a family friendly business. Word travels fast in a small town. I intend to file with the BBB a complaint. Looking into the Oregon Dental Association complaint department' I guess this is there way of advertising on the radio to suck more customers in and charge extra fees. Stay away from this business!!!!

These guys closed their doors without delivering my permanent teeth, I paid $5989.50 for, they…read morebreached our contract, then told me if I want a refund for my permanent dentures I have to turn in my temporary dentures that are fully paid for, they say they can not find the money that I paid for the permanent dentures even though it was a package deal. . They are the ones that broke the contract by closing their doors, so do not believe their money back guarantee. Corporate is only there to argue with you not resolve issues. This place is scamming people out of their money daily. Would not recommend to anyone.

Great Place! Super Easy Appointments. They Text You Twice Before Your Appointment. They Show They…read moreCare By Being Cordial, And Respectful. Wish You Didn't Have To Pay For Appointments You Miss Though.

The whole office is always friendly and professional. If you are looking for a dentist, I highly…read morerecommend Tim Moore and his team.

Dr. Moore has been our dentist for the past five years. He has, along with his staff always shown…read moregreat concern for our oral health. My wife and I always enjoy going which is probably not heard often about a dentist appointment. I believe you will not be sorry if you choose this office.