I have been working on my labor of love through blood, sweat, tears, and lots of resources to…read morerestore my historic dream home in Conway. I love to bring local contactors into this project and have met amazingly honest people such as Arkansas Drain and Foundation, Salter Plumbing, Top Notch Roofing, Martin Footprints Flooring, Roundabout Cleaning Services, and many other local establishments that take care with this old girl of mine.
I hired local Wolverine Roofing and Solar in 2022 for a full roof replacement including upgrades to slope a flat portion, install architectural shingles, and a seperate contract for subcontracted new gutters after the roof was installed and paid. I paid the roofing contract in full, over $34,000 -- received a Certificate of Completion and a paid in full invoice for the roofing work from Wolverine. Shortly after install, I noticed a gap left in the roofline that allowed varmints into my attic. I also reported that two windows were broken during installation (pointed out to the project manager at time installation) and that the newly installed gutter on the flat section was placed too high, causing drainage issues. It took 8 months of follow-up, multiple calls, and threats of legal action to get the company to respond. The gutter on the flat/pitched portion of the roof was installed too high, Mr. Vaprezsan himself acknowledged over a year ago, stating it caused water backup and should be corrected. Only after further escalation and on-site assessment with another contractor on site, did they properly repair the gap and replace the windows. When they did come, they initially performed a subpar patch job on the roofline. After pushing them hard on the quality of the "repair" did they finally come and correct for a second time. However, the gutter issue was never addressed -- and now the pitched flat roof section is leaking into my home, damaging my historic beadboard ceilings. Despite multiple attempts to contact them, Wolverine Roofing and Solar failed to respond until I filed a formal complaint with BBB. When I filed a BBB complaint, they responded by falsely claiming I didn't pay -- despite their own invoice for the roofing work stating my balance was $0. I did reserve payment for separate sub-contracted gutter work until the corrective actions promised by Mr. Vaprezsan were completed. Looking into other reviews, I've found this kind of response pattern is not unique to me. This company and owner have not upheld their workmanship warranty and failed to take accountability. Rather than addressing the leak and warranty claim, Wolverine Roofing has responded to my BBB complaint with an unfounded accusations and personal attacks. Looking into other reviews, I've found this kind of response pattern is not unique to me. I hoped to resolve this in good faith and expectation that Mr. Vaprezsan would honor his word and contractual agreements. Based on my experience, I strongly recommend looking elsewhere for your roofing needs. I would strongly caution anyone considering Wolverine.