Purchased a toilet from rv upgrades and it did not work. I contacted the manufacturer and they were…read moreaware of the defect and it was directed to follownupnwith the store I purchased it from. It have been several weeks and I still have not gotten a response from them.

Terrible customer service! I ordered RV Superbag Travasak Replacement sheets. They said they would…read morecome in 2 weeks, then 3, then 4, then I thought I had cancelled the order, but..... they came while we were not home! So I thought great-- I can use them. They were 18 inches longer (on both ends) than described. The only option I was given was to return them, and get a refund! I just fixed them myself.

We decided to work with Advanced RV based on some videos we had seen involving a levelling system…read morefor our van. Getting very frustrated now as they are very good at taking our money, but not so good once they have it. To be fair, I understand it was during the holiday season, but we sent the money December 19th, and despite repeated calls (which we had to make at midnight from Korea) and repeated E-mails we cannot get them to answer the simple question "when do we bring it in, and how long does it need to stay?". At one point we were promised an answer by December 28th, but since then all we get are evasions. When we call, the person we need to talk to is out (seems to be out a lot) or whoever we get hold of says we are waiting to hear from somebody in service. We are trying to book time in April so plenty of notice, and were told the schedule was open then, but STILL don't have an appointment. Since we have to book a hotel to stay while we are in town, the longer we wait, the higher the prices go. We also cannot schedule anything else (we are stopping there during a trip across America) until we have those dates. This review does not encompass their work, but with customer service this bad I have a bad feeling about the company in general. If there are problems, let us know, don't leave us hanging for weeks, and it is not like this should be a difficult task. **Update: We finally got our appointment, and the work was completed. I will say that the work appears excellent, and the onsite experience was stellar. Trying to make new appointments for more work, and running into the same lack of responsiveness. I would say Advanced RV does great work, but getting them to respond is like trying a wake a teenager up in the morning after a rock concert.

Mike, Marcia, and the entire crew at Advanced RV are simply the best there is when it comes to…read morecreating Class B RVs. We looked at Roadtrek and the Mercedes-Airstream collaboration, and they are very nice, but they cannot compare to the RVs built by Advanced RV. Unlike the others, ARV is completely custom. The process begins with a visit to the factory that can last days, as you work with the staff to select EVERYTHING in your custom RV. From the engine, suspension and mechanical details, all the way to the color schemes, floorings and fixtures, you and the ARV team customize each item in the RV. Once everything is selected, there is a constant flow of information from ARV to the customer, as they keep you up to date on their progress. If you have any questions, or there are any items that the craftsmen at ARV are not certain about, you can call them, or they will contact you. And you don't just leave a message. Everyone at ARV is available to talk to you about any question or concern you might have, and that includes Mike Neundorfer, the company's owner. We just took possession of our new ARV, "Huginn," and are simply blown away with quality and level of workmanship. Everything is first rate. We took our new RV on a cross country road trip to return home, and even took her back into the mountains outside Santa Fe, NM. The road was narrow and rough, but there was almost none of the rattle, shake and clatter that I have come to associate with RV travel. On the freeways, the RV was so quiet it might as well have been a well made SUV. We simply could not be happier with our new RV, and with the entire experience of working with Advanced RV. Dirk & Amy

I have used these guys for years. Very busy shop but still put out great work. The mechanic there…read morereally knows E-tec better the.n anyone else around.

Big kudos to the guys at Parma Marine yesterday. Had an issue with our Evinrude 9.9 hp motor. The…read moreguys were able to solve the problem quickly and get my son and I back out on the water.

I purchased a Blue Ox weight distribution hitch recently. As it turned out, it was defective. They…read moreimmediately called Blue Ox and solved the problem. They would not let me take my camper on the road until the hitch was replaced. Even let me part it there while we waited for the parts to arrive. They even helped me level my camper and properly adjust the hitch so I could tow safety. Can't say enough good things!

The counter and parts personnel were very friendly and professional but it is a very poorly managed…read morebusiness which in turn rolls over to the customer. I was very disappointed that my boat trailer upgrades were not completed within the agreed time frame even though management assured me it would be. It took well over a month with no communication or follow through unless I initiated it. I even went there in person to move things along and confirm what I was being told because I felt like I was getting my chain jerked in addition to the poor quality to detail. I regret bringing my trailer to this poorly managed facility and LACK of attention to detail on behalf of the service dept. Now let's talk safety and longevity of this $2,000 + complete trailer upgrade Brake line which was ran through the rail and exit hole was metal to metal with no protected grommet. Improperly greased bearings. I used an entire tube of bearing grease on all four bearings to properly grease them. Open exposed trailer plug to weather elements Two of the 4 bearing dust covers blew off on the way home. The main support bracket for the leaf springs was completely missing a nut. All these things I had to fix or do properly myself. Slow down and pay attention to what the hell you're doing. You guys are gonna get someone injured or killed. Heads would ROLL if I was the owner of this place!

Our 2020 Subaru had a problem. the dashboard was lit up like a Christmas tree. Wired Right charged…read moreus $50, found the issue and told us they could fix it for $1500 -$2000 but take it to the dealer. it should be covered under warranty. They did not need to that. we would have never known the difference. They are thorough and extremely honest!!! Today we had our vehicle fixed for nothing. Thank you Wired Right!!!!o

They didn't answer the phone saying, why you're right. Then, the guy gets on the phone. I'm asking…read morehim what the problem could be.He said, bring it in, and we'll start it goes a hundred dollars an hour, just to tell me it was a blown fuse.Stay away from this place, stay gouge.Customers go to an honest place

My van needed an alarm and Access 1 installed it within 1 1/2hour. Great customer service. Highly…read morerecommended.

I was a little skeptical at first because I haven't heard the name of this place often from word of…read moremouth but turned out to be a positive experience. Got the smart start remote start put on the car and was it money well spent. I can now set my car to start up on a set schedule so it's warm by the time I'm leaving work. The staff was informative and broke everything down where I could understand it and didn't take as long as other places say they would. Would definitely go back for future services.

Saw used truck on Facebook. Reached out to Tod Sherrill and he made it super simple. We put a…read moredeal together with no stress and quickly. Dave Novotny, my sales consultant, made the process even easier. Friendly and attentive to my car buying needs.( truck buying needs.). Steve Bourbonnais on the finance department explained everything and applied no pressure. Thanks guys.

Update after being told the torque converter was bad I took the truck to another shop and they…read morereplaced the leaky transmission line. Transmission and torque converter work fine. Ganley was trying to totally rip me off.

Excellent reliable personalized service! From normal maintenance, complex issues, and custom…read moreupgrades Sun Daze can do it all!