My van needed an alarm and Access 1 installed it within 1 1/2hour. Great customer service. Highly recommended.

I was a little skeptical at first because I haven't heard the name of this place often from word of mouth but turned out to be a positive experience. Got the smart start remote start put on the car and was it money well spent. I can now set my car to start up on a set schedule so it's warm by the time I'm leaving work. The staff was informative and broke everything down where I could understand it and didn't take as long as other places say they would. Would definitely go back for future services. read more

Based on other reviews and calling around to a few places, decided to come to Access 1 for a remote starter. The staff was extremely helpful in detailing out the differences between all of the options, and had some of the best prices around. Service was fast and professional. Highly recommend Access 1 if you are in the market for a remote car starter read more

I went to Access to have issue with aftermarket lights that I bought on EBAY fixed. I worked with Jim on this and he was really helpful. he worked with me to get my car in the next day. Worked with me on getting all the lights fixed and gave me a good price to have it all done. I would Highly recommend them if you are looking for quality work. read more

I've been here for the installation of speakers in two of my vehicles. The first was a 2005 Chevy Cobalt. I took it to get 2 6x5 speakers put into the driver and passenger side doors. After about three months my passenger side speaker stopped working due to water damage. I was not too upset and didn't blame them because I did attempt to put that speaker in myself so I figured I just messed something up. A few months later I bring in my 2013 Hyundai Veloster, attempting to get 4 6x5 Kenwood speakers put into the 3 doors and side panel (Velosters only have 3 doors). I had to bring my car back 2 times, and eventually gave up on them due to poor customer service and never returned. The first time I came back was because my side panel rattled. I was told that it will always rattle because of how the car was made and that there is nothing I could do about it. The second time was about a week or so later after I received an email, I suggested that the speakers may have been installed wrong and that the wiring could be backward. I was immediately dismissed because they already looked at my speakers when checking the rattle. A few months later I decided I didn't like the sound of the Kenwood speakers and decided to buy JBL's. This time I took my vehicle to Best Buy. As soon as the guy servicing my vehicle opened up my driver's side door panel he called me into the garage, showing me water damage and cheap (also non waterproof) wires. The damage/cheap wires were also in the other two doors of my vehicle. Then, he opened up my side panel and immediately asked me if it was rattling. I said yes and he showed me the damaged bracket and wondered why they would've used that in my vehicle, he then proceeded to show me incorrect wiring (the positive terminal was attached to the negative and vice versa). The guy at Best Buy re-did all my wiring and even threw in sound deadening material (at no charge) because he felt so bad for me and my experience with Access 1. After everything I was told, and saw, at Best Buy I left a previous Yelp review about my experience, but it was taken down. A few days later I got an email from Jim literally telling me, "I sent a follow up email to you so we can address problems like this and not just blast us on the internet". I did get the follow up E-mail, which is what prompted me to ask about the wiring, and was dismissed when I came in. Honestly if I could I would not even give them 1 Star. You get what you pay for. Spend the extra money and go to Best Buy. It will save you a headache in the long run. read more

I'm going to start this out by saying that this is one of the worst experiences I've ever had with an audio installation place. I scheduled an appointment with them a few days prior to my visit over the phone, then show up only for them to tell me is was cancelled. They only decided to take my car in because I said I was just going to go to Best Buy (which is what I should've done in the first place apparently). Upon receiving my car I realized that there was mud all over the place and one of the speakers were rattling, so I called them asking if they could check it out. They told me I'd have to wait a week before they could see me because my hours of availability weren't good for them, I reluctantly agreed and came back the following week. I dropped my car off again and waited for about an hour for the guy to tell me I needed deadening foam for my doors, which wouldn't have been a problem if he didn't want to charge me another $100 to get it done. I told him I didn't want him to do it and took my car to Best Buy to have them look at the speakers for me. Somehow these "professionals" installed my entire system incorrectly. Don't waste your money or your time here. I honestly wouldn't have given this place even one star. read more