The service manager needs to lookup the definition of service. Without even looking at the issues I…read morehad with my RV, he started to make excuses. It's simple. Things break that is what the warranty is for. Called the manufacturer and they were very pleasant to work with and gave me other people to go to for my warranty. They took care of repairs with no issues.

The service was absolutely terrible. Very slow and at least they finally admitted that they could…read morenot handle the influx of service needed by how many units they had sold. I cannot say how horrible our experience with them was. I hope to never have to deal with them again. We bought a brand new trailer in January and it's now December and we've been able to use it for a total of 5 and 1/2 weeks because there's so much wrong with it and because it took them 8 weeks to get it ready for us to do the initial walkthrough.

My wife and I are new to RVs/campers and we were very intimidated to buy our first one. We did more…read moreresearch than one could possibly imagine, however we still were very skeptical of buying from a dealership. I was told by a family friend on how great Jim's trailer sales was so we decided to go scope things out. A very nice sales person named Walt greeted us and asked us exactly what our budget was and what my towing capacity/needs were. Every time I went to something that was out of my price range, too heavy, or didn't fit our needs... He steered me away. He kept me on track for what we wanted and needed and that's exactly what we walked out with! I cannot speak enough Good things about Jim, Walt, and the entire service team as well. We got a two hour walk-through of everything and anything we needed to know, and they also installed a few accessories that we ended up purchasing. We have successfully taken three trips with our new camper since July and we absolutely love it. It's safe to say we will be a returning customer in the future!

Everyone was so friendly and helpful! Walt patiently helped us look through campers until we found…read morethe best fit for us. I highly recommend this family run business!!

I have bought three rvs from this place and every experience has been great. The owner is present…read morepleasant to work with and his staff is always going above and beyond. This isn't just the lowest price place to buy but the helpful services are great also.

We purchased our first travel trailer; a brand-new KZ Sportsmen SE 301DBSE from Kamper City in…read morePeninsula, Ohio. We can't say enough about how much we appreciate our salesman Dre for ensuring that we found the RV with the perfect floorplan and features for our needs. Also, the process of completing the sales transaction with Michael was seamless and timely. In addition, both service technicians, Anthony and Chris, did phenomenal jobs completing some modifications and add-ons we requested as well as providing us "RV newbies" with thorough instructional training, about our specific RV. In conclusion, we highly recommend Kamper City to anybody looking to purchase a new or used RV and for any service needs.

The absolute worst company and product. My husband and I purchased a 17 foot travel trailer and the…read morevery day we pick it up we were told that it had leaks (but that it was fixed) This was not the case. We spent the next 8 months waiting to get our camper back. As of today, almost 2 years later they have neglected to respond to emails, not only to us but also the dealership. Outback rv in Denton Texas also stopped getting paid for service and warranty issues that they were obligated to repair. Cortes has deleted messages from social media sites that have been left. Any advice? Do we call the FBI to get our vehicle back? They took it from Texas to Ohio and have not responded to us. They also promised to replace with the 22 foot model. Again, no replies. They promised to pay hotel cost we incurred while they had our rv. This has also not happened. Anyone interested in this brand, I am suggesting you find a reputable rv brand that stands behind their product and their customers and the dealerships that have purchased their crappy product.

There are pro's and con's for Camping World. Biggest PRO!! They have hundreds of rv's, I'm sure if…read moreyou are looking for a specific RV this is the right place. That is why I gave them a three star. Con's - I felt unwelcome at the front desk. I simply stated I wanted to walk the lot and look at rv's with no pressure. I stated if I found something I will let them know. I don't think that they liked that. I completely understand their point of view of wanting to assign a specific sales person as you walk in. Some people do not like high pressure sales. I did not receive a good welcome and got a side eye... lol. I let that go and did not allow that interaction ruin my day. When I came back in, I had a great big smile and said hi, the lady rolled her eyes and turned her face. I guess they were not having a good day. So people don't take my word for it, your experience may be different. Continue your adventures and find your perfect RV.

Went there to purchase 2 new recliners, and a new kitchen faucet. James was helping us and he had…read morethe knowledge needed to answer all of our questions. He has excellent customer service skills.

I had an terrible experience with this company. I test drove a camper van and ended up happy with…read moreit and thought it was a good deal, until i went to sign the paperwork a few days later. It turns out, there was 100,000 more miles on it than he told me before. He did not inform me until we started filling out the title for the vehicle. When i told him I was uninterested, he gave me my money back but said he would have to "burn the deposit". After some arguments and him being insulting, he eventually gave me my money back. After i left he called with an offer i did notrefuse. I wish i would have because it has had a lot of problems but that was my poor decision. They are dishonest and they have poor business practices.

Bought several campers over the years. Was just at the new location and the selection is great!!!!…read more George goes out of his way for his customers.

This is a great company to deal with Honest... Helpful ...Fast and efficient, they were…read morerecommended to me at a campground and I checked into them and called, got an appointment and have been dealing with them ever since... Great company, Great Staff and Owners...

We've had several experiences at All Pro and had excellent service. They always explain WHY they…read moreneed to do something a certain way and are upfront with pricing, no sneaky add-ons. I've never felt like they were trying to "hard sell" something. They've serviced our camper a couple of times and the pricing was reasonable. The giant dealership nearby required me to leave my camper in a 3 week que to be serviced which is not do-able for full-timers. All Pro worked with us to schedule everything for the same day so we could come in the morning and get our home back on the same day. Highly recommended.