We got delivered an order with two different colors of shingles. No big deal, it happens. However,…read morethe ridge was exposed and we had to put something on the roof before the bad weather moved in. After multiple attempts of trying to contact Travis Roofing Supply to fix the order, and with my crew waiting a long time, we had to do something. We made the decision to use the wrong color shingles and then have our crew come back to fix the issue the next day. We had to go buy the right shingles elsewhere and pay the crew for a second day site charge. The client was ticked about the color problem and not getting the property done in the allotted time frame. After calling for weeks about the issue we finally got a call back, but no message left. Then we get a random charge from you guys for the remainder of the order. It didn't hurt us, but really made us mad! It's just not good business practices.

We have been using Travis Roofing Supply since they opened. The owners Michael & Sarah are smart…read moreand friendly. Their staff is quick, efficient and their prices are reasonable. We are so glad to have them here in Austin!

While we did originally confront issues with the initial install, there were various events that…read moreresulted in what appeared as a major issue where this contractor did not follow up. I have since learned that Alexander and team never received my original feedback until I had posted my review on yelp. And within days of posting I was called and asked what happen and how they could make things right. I forwarded my original feedback along with multiple pictures and immediately was told that action would be taken to correct the issues. Then came bad weather and various other events, but I will say, they called me every few days to keep me apprised of their availability to ensure it worked for both of us. Today, I am happy to say that a crew came out and put new gates in and repaired some of the other findings. As I expected, the crew came through and did an excellent job. They made sure that I was satisfied. The Project Manager later called me and asked if it all met my satisfaction. He gave me his number and said to call him if something else came up that presented an issue. I debated on leaving the original post up or not, but I wanted to leave it as a lesson learned. Not often is it sufficient to send a text or an e-mail, it takes both parties to try various forms of communications to ensure feedback is given and received. This works both ways. I think Alexander calling today even after he knew the job was done and asking/telling me to not hesitate to reachout. This company clearly is concerned about doing a good job and maintaining an excellent reputation. I would highly recommend them.

Just had metal fence with puppy panel bottom installed at new house by AMG. This is a great company…read moreto work with, and last minute add ons are not a deal breaker for them. From the owner down to his workers a hard working polite and friendly people . They worked quickly putting fence up and did a fantastic job, and leaving job site clean. You may wait a week or 2 but it is worth it.

I walked in and the guy in the store (an older white guy) im assuming his name is mark because Ive…read moreread some other reviews left and other people seem to have a problem with him as well. He had an attitude with me straight away! He said "Hello" and I said "Hey" and started looking at my packet of products I was interested in purchasing, and then he followed up with "HEY!" Again in a rude way. Im assuming he didn't hear my "hey" so I reminded him "yessir I said hello" btw I'm not a concrete stainer or do concrete work but I was sent to see if they had a specific product. I didn't even get his name he kicked me out as soon as I started trying to discuss a product. I had a packet with all the information needed but he didn't even care to take a look at it. I asked him "is everything okay?" "Did I come off on the wrong foot when I walked in?" And he asked if I had a problem! And I tried to call the person who sent me to get this product and he told me to just get out! Very shameful and disappointing for a small shop to have such poor customer service skills. If you don't know what you want or what you are doing, do not show up this guy is a piece of trash

I've used Cornerstone on projects 3 times over the last few years. His products are very good. The…read moresamples on his shop floor are helpful. The location is good and prices are competitive. If you know exactly what you are looking for and you don't have any questions...this is the place for you. If you are not quite sure what you are looking for and would like to discuss it with the owner (Mark?), this is not the place for you. Just a heads-up...he's big time rude. If you try to show him a photo of your project, he won't even look at your phone. He doesn't have that kind of time. He wants you to grab your product and get the hell out of his store. EVERY TIME I leave I swear it's my last. I can't believe his small shop stays alive under this business model. Good product...Yes. Friendly atmosphere...not so much.

Jose and his entire team did an AMAZING job on the backyard office and storage shed. I was even…read moreable to work with him on Landscaping. His prices are fair and his work ethic is incredible. He keeps you well informed and really works to go above and beyond on the finishing touches - all in all, he really cares about his work and that comes through in the final result. I would highly recommend him!

I've had the pleasure of working with AJS Remodeling for several years now, and they've truly been…read moremy go-to team. From a full kitchen remodel to flooring projects, fixing any home issues that popped up, and even designing a beautiful outdoor addition, they've handled it all with expertise. They consistently go above and beyond, bring genuine care to every project, and have always been punctual and trustworthy. I can't recommend them enough and definitely plan to keep them as my first call for any future projects.

Mr Roberts came and started to work on my bathroom and and in the middle of the job he made an…read moreexcuse to buy something that he needed to finish the job and left. After couple hours I tried to contact him to see if he's coming back to finish my bathroom and told me that he's on the tight schedule and he will be back tomorrow. He left me hanging in the middle of job he started. SMH Not recommended to anyone, hope Home Depot banned him from the list of their contractors.

He gave us a quote to reinstall an above the stove microwave. After quoting us a price and agreeing…read moreon a date to come out, he never showed up and closed the job with Home Depot. I do not recommend this contractor.

Use this place for work often easy to call Lynn order and just pick up or just come over and get…read morewhat you need great service as you're very thorough. Good customer service on the front side and the back side if you need metal definitely suggest it.

So my teenage son got into welding last summer after a class at Laguna Gloria. Normally dad is on…read morepoint to teach the kids how to do things, but not so much with this. He quickly gained more knowledge and experience than I had, and I ended up in the "drive him places and pay for stuff" position. So he gets a welder for Christmas and then needs some stock to build a welding bench. I tell him to make a plan about what he needs and to find a metal shop and we'll go get a quote and pick Up what he needs. Man, I was figuring he was gonna be in for a rough ride on this one. But the guys at Westbrook we AWESOME. Super patient with him walking through his project, giving him a quote, working on a re-quote, and when the price still wasn't in the dad budget, helped him select some useable parts from the scrap area to work towards what he needed. And when they learned he was just starting out, they said "hold on, we've got some scrap that's too small to sell" and handed him a box with about 10 pounds of small parts and told him to go practice... which he did." (He managed to build a nightstand like table with them... not bad!) Long story short, my son has a new hobby and I will basically go here from now on whenever we need metal or welding supplies, because the level of service is out of this world.

I'm big on reviews. Good ones and bad ones. I think it's great for a customer to know what to…read moreexpect going into doing business with someone. That being said this one is an EXCELLENT ONE. Jacob and Julie have an amazing team over at Lone Star. They brought the idea my wife had to life. I cannot recommend them enough. Their professionalism, attention to detail, craftsmanship and their clean up is matched by few. As soon as we have another project to do around the house, they will be the first people I call. There's really only a handful of people I trust to touch my house at this point, and Jacob and his team are now on that list. Thank you again, we love it!

I had a terrible experience with Jacob and his wife, who assumes the role of project manager in…read moretheir company. Definitely not much of a project manager at all. I needed finishes done for a kitchen renovation (backsplash, stain island, paint cabinets and plumbing finishes). The only communication I had before the project started was them telling me they had to push back the start date. A few days after the original start date they finally started, it began by Jacob coming to the project for about 4 hours for 3 days. Then, he called in sick for the next 3 days, which was not a problem, but ZERO communication that he would be out sick, unable to work on the job. There was no communication for backup in his absence or in the event of a delay. Once he began work again, he only came for a couple hours each day and finally stopped showing up without any communication. I was told by another client of Jacob's that his guys had been working for them. I emailed about when work would resume and was told by Jacob's wife that there were more important clients. The project started on the 10th and by the 18th, was told that they would no longer be coming back because I was a terrible client and I added things for free. The work done was unprofessional and sloppy. Improper ventilation during painting caused our house to be consumed with overwhelming fumes for weeks. We quickly had to relocate our pets for the duration of the project. At one point I had to freeze the PayPal funds because they refused to finish the work they had started such as the backsplash, which had to be redone due to lack of attention to detail and sheer laziness. The total project took from Aug 10th - Sept 4. I am a firefighter and my department referred me to Jacob and his wife. His wife told me repeatedly that they had more important clients. It is now Oct 8th and the paint touch-ups have not been completed and my garage floor was not properly covered during painting resulting in paint covering the ground. I have asked for them to come out after payment to finish and no response. If anyone is curious, I have pictures of all the incomplete work and nasty text messages from the "project manager" of this company. I would never recommend using them or having any association with this company. I will be posting pictures of the work done in hopes to help people avoid this company.

Austin Tops did an excellent job with the countertop and backsplash for my project. Ty was very…read moreeasy to work with, was patient going through all of our options (including some very affordable slabs at his shop) and took the time to make sure it was perfect in the end. He's also just a really nice guy. I am already planning to work with him on a couple of other projects coming up. Highly recommend!

We used Austin Tops to do our countertops for a new home, everything went great till they measured…read morethe waterfall sides of the island & cut them too short. From there it was nothing but problems, first they told me we had to pay more money, they argued for like 2 months till I told them we were not being exhorted from them & if they were not going to fix I would get someone else to fix t & pay them the balance I owed. Finally they did fix my waterfall sides. Buyer beware. Kathie