Alana (I believe that's how you write her name, I'm sorry if it isn't) , she was amazing! Excellent…read morecustomer service and extremely attentive. -Andres was also nice and friendly.

This place literally needs a major renovation! Every theater seat is peeling tremendously. We used…read moreto come here all the time growing up. It was the place to be during the weekends, now I wouldn't recommend this place to anyone. Also just to add the workers must be pretty lazy because there was trash and popcorn all over the ground and seats. Absolutely disgusting!! I complained and all they did was say sorry. never again.

We've been here a few times. This time we decided to see "Send Help" in 4D. We ordered food from…read morethe concessions such as chicken tenders, fries, fried pickles, and drinks. The food was as expected for theater food, it was just okay. We've seen movies in 4D before and it really is a personal preference. The seats move excessively so eat all your food before it starts. The theater is massive and overall clean and inviting.

Nothing like paying a lot of money for a movie only to have an understaffed concession line…read more Decided to spend my Sunday watching a movie -- haven't been to a theater in quite a bit of time. The whole experience is so off-putting and makes me question coming in the first place. For me - the experience has lost its appeal. While I don't want movies often anyway - I'm more likely to try and wait for anything worthwhile to make it to AppleTV.

It is a great experience and love the burger and the bulgogi fries…read more Certainly something only when you have to celebrate something because movie and 3 Dinners can become quite pricey. Probably not if you think it is a dinner and a movie. But if you look at it we just went to the movies be prepared.

I enjoyed my experience at Reel Luxury Cinemas. I went to…read moresee Avatar: Fire and Ash, which is a long movie, so I knew comfort was going to be important. The recliners were amazing. You can adjust the seat exactly how you like it, which makes sitting through a long film very comfortable. When you first walk in, the space is beautiful and feels elevated. I did not realize they also have a restaurant portion in the front, so next time I would love to arrive earlier and enjoy a meal before the movie. This time, we ordered food and drinks directly to our seats, which was perfect. Having something to eat and snack on during a long movie made the experience even better. I ordered a Caesar salad and french fries. I did not take photos because I did not want to be disruptive during the movie, but everything was solid and hit the spot. The popcorn was pretty dry and not flavorful at all so that was definitely a downside as I love movie popcorn usually. I accidentally left my umbrella in the theater and because the door locks after you leave, I called and they were able to bring it out to me so I was thankful for that. Overall, I loved the luxury of it all. The comfort, the service, and the convenience made it a great experience. I would definitely return and make this my go to theater for longer films.

As an A-List member and self-proclaimed cinephile, I frequent this AMC location because it's…read moreconveniently close to home. Sure, many theaters are getting fancy upgrades, but I kind of appreciate the nostalgic charm of this place--until I sit down that is. The IMAX and Dolby screens offer those sweet, sweet recliners, but the rest? Think dirty, outdated, and about as comfortable as a rock in a blender. Now, AMC's motto is "We make movies better," but apparently that doesn't apply to customer service. You'll find a rare gem or two who genuinely care, but the rest seem more invested in their phones or personal convos than in, you know, doing their jobs. And that A-List line? It's basically decorative. If there's only one person at the register, it's a free-for-all: "I can help whoever's next" -- whether you're A-List or just wandered in from the parking lot. Popcorn? I'll give them credit there. Most of the time, it's fresh and crunchy, with butter and salt stations for your DIY flavoring needs. Jalapeños used to be free, but apparently some rogue popcorn rebels ruined it for the rest of us, and now there's a surcharge. Then there's the soda situation. Those touchscreen machines with a buffet of drink options are great, when they actually have something in them. Half the time, they're out of everything except some obscure soda no one drinks. And don't even get me started on the audience. Since the pandemic, it seems like people think they're paying for both a movie and a social hour. Despite the pre-film plea for silence, there's always that one group that treats the theater like their living room. Whatever happened to ushers kicking out chatty patrons? Ah, the good ol' days. In short, I've accepted that the service here is permanently set to "meh." I still grin and bear it because, at the end of the day, I'm here for the love of movies, even if I have to bring my own patience.

I hadn't been to AMC Deerbrook 24 in well over 10 years (my 2012 review was one of the first for…read morethe reno at the time). Since Deerbrook Mall has undergone some renovations over the years, I assumed the theater had received some much-needed updates as well. Unfortunately, that wasn't the case. My son and I visited on Father's Day to see Disclosure Day. We paid extra for the so-called "preferred parking," which is located underneath the theater, then made our way through the mall and up to the cinema. From the outside and common areas, the theater is impressive. It's a large, attractive facility that gives the impression of a modern movie-going experience. Then you walk into the actual auditorium. The individual theaters are absolutely abhorrent. The floors were sticky and dirty. The seats were old, stained, and covered in what looked like years of accumulated grime and popcorn. There was an unpleasant odor throughout the theater that reminded me of a neglected back alley. My son and I were so uncomfortable that we sat with our hands folded in our laps because neither of us wanted to rest our arms on the filthy armrests. As a parent, I honestly felt bad for bringing my kid here. Another oddity was the lack of theater staff. This is the first movie theater I've ever visited where I didn't see employees checking theaters before, during, or after the movie. Once the film ended, there wasn't a single staff member in sight. The movie itself was fine, although I was surprised to see closed captions displayed directly on the screen throughout the showing. I've never experienced that before, but I assume someone in attendance required the accommodation. Overall, the facility desperately needs a renovation. The theater experience should complement the movie, not distract from it. Until AMC invests in updating and deep-cleaning this location, I won't be returning.

The absolutely best movie theater. When you can hit a button and people come to take your order…read more. come on, doesn't get much better than this. Drinks are awesome, try the Tropic Thunder. Food is great, I recommend the pizza. Heated seats, blankets and free popcorn for the upgraded seats. Bathrooms super clean, staff super intuitive and just freaking kind. Love this place

I got tickets for a movie that stayed at 4:45. It was 5:10 before the movie actually started. 25…read moreminutes of nonstop commercials. They charge you a ridiculous amount for tickets and then make you watch endless commercials? And they wonder why nobody comes to theaters anymore... Will not be returning. The parking lot is always completely packed as well.

Staff super awesome and everything super clean and sanitized. I sure have missed the movies since…read morethe pandemic. What an incredible movie we saw tonight

We decided to try this theater after our old faithful in Conroe shut down, and this location wasn't…read morebad. Pros: Clean theater Plenty of bathroom stalls Good selection of current movies Convenient showtimes Wide variety of snacks Comfortable spacing between seats Great audio quality Air conditioning was working well Cons: No food delivery to your seat or in-seat ordering available Some seats are broken or in need of repair If you're looking for a straightforward movie experience without all the extras this is the place for you.

I've have issues with the staff being rude before, the theater was hot and you can't take a water…read morebottle inside and they expect you to pay $7 for nasty Dasani water

A movie on a rainy day is always a good idea, and this theater made it even better…read more The kids and I visited this Regal for the first time and were pleasantly surprised. Between the multiple kiosks and concession lines, we barely had to wait for anything;which is a win when you're managing excited kids and movie snacks. Speaking of snacks, my kids refuse to attend a movie without their snack packs, so that mission was accomplished before we headed to our seats. The seats were comfortable, clean, and didn't feel worn down like some theaters I've visited. One thing to note: this place is huge! There are so many movies playing that after you've been in your theater for a while, the building can start to feel like a maze when it's time for a restroom break. Thankfully, the women's restroom was impressively clean. Multiple stalls, well maintained, and honestly one of the cleaner theater restrooms I've come across. The Summer Movie Program was the perfect introduction to this theater, and apparently it worked because my kids have already requested a return. I'd call that a successful movie day!

This is the first time going to regal theater. The places really very good and elegant and fancy…read morehas even the arcade better than tinseltown It's some other to that. The reason I give it for a time with you because it's too far away from me too. It's close to main event and attractions. The price is the same of food is great. Many options and drinks stay away from the nachos. They're really salty Maybe theater is a bit small. The chairs aren't that comfortable. The sound is way to loud I still prefer the AMC Willowbrook.