I requested duct cleaning. Pinkerton showed up on time and thoroughly inspected vents, ducts and…read moreHVAC unit. He confirmed my suspicion and explained what could be done. He gave me a pre-printed price list and showed me what each step would cost. He also explained that the holes in the flex ducts were small enough to patch rather than having to be replaced. I attempted to get 2 more quotes, however the first company wanted to charge me $90.00 just to have their tec come out to make the quote. The second company sent someone out, but he would not give me a quote until I got an inspection. That was going to cost $280.00. Of course I called Pinkertons and we set a date for him to come and do the work. He and his helper showed up on time, did the work in a timely manner and told me the worh was guaranteed for a year. I asked if his company provided other services, and we discussed some other items I had on my to do list. I will hire them again an highly recommend them. They are polite, honest, thorough, efficient, and very pleasant to work with Thank you Pinkertons!

Excellent service. Walked me through the whole service. Found mold in the main ac. Housing. Took…read morecare of the problem..

Excellent service! Highly recommend...needed a thorough cleaning of a stained carpet. Chatt & Carly…read moreare the "dynamic duo"!

They did a good job.but I will never use them again.Mr Wawrzyniak the general manger was very…read morerude,argumentative and disrespectful.Will never use them again.Also will tell my friends about his attitude.Next time I will use Rainbow International The date was 29 March 2016

Not To Impressed.They installed the Mini Split but the outside appearance needs to be addressed. As…read morefor the installation way over priced. ( I know they have salaries and other cost) $2500 was a little steep. The Tech failed to mount the unit to the cement pad (two bolts) I called and talked with Eric, he stated that a tech would be out to correct this. NO ONE SHOWED UP. If you use this company ASK QUESTIONS, and do the research. There are plenty of licensed HVAC Tech out there who charge much less (my bad here)

Great company ! My ac was not cooling called Hess Air on the weekend. And tech came to the house…read more Tech (Juan Garcia) explained everything that he was going to do to the unit. And the tech figured out what was wrong with the unit. And they are licensed HVAC techs. I recommend Hess Air! From Edinburg Tx 78539

My air conditioner broke down Apri 2024. The company came out and assessed my needs. i needed to…read morehave a complete replacement of the unit and was told the cost would be $14,000. i authorized the replacemnett. I am writing to express my dissatisfaction with the service provided by Aire Serv and the lack of regard for its customers. I was scheduled for an appointment today, May 15, 2024, between 12:00 and 1:00 PM, but no one showed up. This is extremely frustrating as I have been waiting to resolve an ongoing issue with my HVAC system. Additionally, a technician was supposed to speak with his boss yesterday and report back to me, but I have not received any communication regarding this matter. This lack of follow-through is unacceptable. The problem I am experiencing involves a motor and a drain that, according to Aire Serv, was installed correctly. However, the drain makes noise, particularly at night, which is quite bothersome. I was told that I could hire a plumber to reroute the drain lines, but this would require breaking up concrete, which is an unreasonable and costly solution. I expect Aire Serv to take responsibility for resolving this issue without further delay or additional cost to me. The company's representative is Angel Rodriguez. if I could give less than one star, I would!

My A/C broke down on 4/18. I have a home warranty and contacted them to open up a claim. They…read moredispatched this company to come and diagnose. The tech said it was the fan motor and it needed to be replaced. He said he would report this to the home warranty company for approval and the faster we do it the faster it's approved. Well today, I get an email from the warranty company with a write up per the tech saying the A/C is not to be installed in the southwest region so therefore it's "illegally installed." Funny how when the tech was at my house, he never mentioned this to me. However per Carrier (the A/C manufacturer), Texas is in the south east region. Also per ICC standards, Texas is in the south east region. I called the warranty company back and they said to contact the contractor (Air Serv of Harlingen). Upon talking to Angel, the owner of the company, I asked what specifically he was referring to that said Texas was in the south west region and he couldn't tell me. He only said "according to the U.S." I said that he was wrong and according to the manufacturer and ICC, Texas is in the south east region. Why would our home builder "illegally" install all these A/C units? I asked my neighbors and their units also have the "do not install in the south west tags." Is the whole neighborhood illegally installed then?? So while Air Serv of Harlingen and the warranty company are in need of some geography lessons, my family is still without A/C. Moral of the story how are you going to claim there's a sticker on the unit that says "not to be installed in the southwest" FROM THE MANUFACTURER but then ignore the manufacturers map on where the southwest is?? Truly pathetic service.

Very disappointed. We called because we found a small mold issue in our SPI condo. They went in n…read moreckd it out,150.00 fee, n after about a 8 day delay, they sent us a 3200.00 estimate to tear down the ceilings n clean the place. We had called asking for the inspectors report n never got a call back.. we finally spoke to Heather, who really didnt know what was going on. We asked for the inspection report, photos of what was found. How could u send a job estimate without any findings? We called again n 2 days later got the report.. the report was sketchy... The photos were very poor...I called again n spoke to Billy, gave him my concerns. He said he would look into it for me n call back.. Never did... Would not trust them.. we have since called a competitor who went out n said they could remidiate the mold without any tear down n for less than 500.00...beware..

Called early this morning and John showed up and changed our capacitor as it went bad. Excellent…read moreservice and I recommend A1 for your airconditioning needs. The Jillsons

I first gave A1 AC a call back in 2019 when my AC went out in the summer, on a weekend, when I had…read morecompany visiting from out of town. I remember leaving a message and getting a call back quickly. John was able to come out the same day. He had the parts on hand, fixed the issue, and charged me something reasonable (I don't remember). What I DO remember is having a great experience! I have multiple properties and always give A-1 A/C a call for all of my A/C needs now. Highly Recommend *****!