Lily was amazing and such a Blessing to my husband and me. She explained the process so well and…read morehelped out a lot. She made this experience comfortable and peaceful.

The process with Denise was awesome. She is very professional and courteous. Top notch service.read more

Obviously the people work there are in the wrong profession, and not there to help at all those in…read moreneed. I received offer accidentally hit wrong bank name so it will not let me complete application w/o entering info. I called several times during business hours they stop answering the phone. If this is a legitimate company in the business to make money in finance area, they will fail. Customer service sucks and phones don't get answered so what work is being done. Some people can't come right down to office and that is the purpose of online option to apply. FYI- If a consumer reach out it is the sole purpose of the employee their to accommodate them with the answers they seek concerning their company they work and represent. Have a fabulous Year!!!!!!

RUN!! Do not use. They'll charge $1000 in fee's for $400. When explaining fees that get missed…read more Scammers taking advantage when people are most in need!

the best of the best...really went the extra mile to take care of my loan needs! jonathan was…read moreamazing! jose is a great mentor for that location!

From the owner: Alternative Loans! Payday, installment and title loans!read more

2 locations already have closed in Plano. This still remains here for now. Be aware of the awkward…read moreneed to use the outside left turn lane when turning under the bridge

I have gone to a few Ace check cashing places in the DFW metroplex and most of my experiences have…read morenot been too good. Here at the Plano location, I have had Christine help me a couple of times and each time she has been very helpful and pleasant to deal with. She actually treats the customer like people and not just a number once they walk through the door. I will continue to use Ace cash express in Plano, Tx, as long as Christine is there! Keep up the good work Christine and God bless you!

Great friendly staff and have been coming here for years. Will continue there when i need it.read more

This place has great staff, always friendly and helpful everytime I go there. Very courteous, and…read moreunderstanding. I highly recommend them.

Melissa is great . She is a rockstar .:) She alway been…read morethere when I needed her. Thanks to Pedro also

melissa is the best, I had problems with my debit cards, but she didn't hesitate to provide me…read morewith great solutions, this office is highly recommended by me!

I've been coming to this institution for quite some time. The service has always been swift,…read moreeloquent and refreshing with many different employees on standby and during their busy day to welcome me and let me know that they are their to help me. Thanks for your smiles and service it's been very easy to get my needs met with such an amazing staff. I never honestly received the beauty of service to a level that obviously required a mentioning until yesterday however. I've always been a person who had a plethora of questions and concerns about my banking and financial needs. Wells Fargo, in person, has been very helpful for quite awhile too. Sometimes someone we speak with is so good at customer service because of a few things, one they have a passion for mentoring and helping others. They are intelligent and can speak the language of the customer they are caring for. These days those qualities of face to face service can be rare. I am so thankful because I didn't know it but the personal banker I spoke with yesterday would be all those attributes and so much more. Thank you, Marcus Douglas for giving me the opportunity to learn more from the questions I've had about banking and the experience you showed me in how to get the success I'm looking for. He's a good guy with more than just a great personality and smile. He really wants to help and was able to capture decades of questions and answer them quickly and in terms that I could use with one or more desirable and ideal solutions effortlessly. Mr. Douglas is generous, kind and thoughtful. Not only is he literally a wealth of information and knowledge but exuberates the temperament of the perfect personal banker. With staff like Marcus Douglas I'll continue to bank at this Wells Fargo Branch for a lifetime*. "On that note, I've been with Wells Fargo since the crossover from Wachovia and have been a loyal customer literally bringing other members of my family in the fold. Thanks for all the help over the years Wells Fargo!

How about staying open till 6!! Most people work till 5 so it's very frustrating when you close…read morejust as everyone is getting off work. Also I tried to come in and was 3 minutes till 5 and the doors were locked. Unacceptable!

I would give 0 stars if I could. No one answers the phone or the door during business hours. They…read morelied to me about the pay off amount and again I can't get in contact with anyone to see why the amount is not what was expected. I feel ripped off and robbed. Filing a complaint immediately!

Great customer service . Eddie was very kind and helpful in explaining the whole process …read more Thank you. Maria