We have been going to Texas children's heights for several years now and we always receive great…read morecare! Office staff is polite, and they are quick to check us in. Most importantly we love Dr. Johnson , she is always thorough and takes care of all our concerns. We will continue to stay under her care even though we have moved a little further away!

Most Front staff needs customer service for sure ! But Drs here are super nice and caringread more

We have been going here for years and love all the doctors. We were so excited to meet Dr. Saldaña…read more He was the best with my boys. He engaged them in conversations about their health and made them feel very comfortable. I can't say enough great things about all of the Great Kids doctors.

Dr. Karen Zorilla has been my children's pediatrician since they were 7-8 years old, and they have…read morecontinued to receive her services and professional guidance and support throughout the years. When my child had a traumatic experience at the beginning of her high school year, she refused to talk to anyone but Dr. Zorilla. I am fortunate that Dr. Zorilla's degree in Psychology has played a major role in helping heal my child slowly, one day at a time. We need more pediatricians with psychology degrees because they are usually the first line of support for our children.

My kid came home from school, as my Nana would say, "exploding out of both ends". I waited…read morethinking it would pass. By 6:45 I was beyond worried and his fever had dropped to 96 degrees. I always heard that a low fever was much worse than a high fever. I called the doctors office and they asked how long until I could get there. I said about 5 minutes. They said come right away. We were in and out by 7:15. Both me and the kid felt better right away. Hooray, he is not dying. Just some mean stomach bug. I feel silly for having freaked out. But seriously, no 6 year old should have to suffer through that. Poor thing. Dr Cook is not our normal Dr, but he made my kid feel comfortable. He picked up on the cues I was sending him that my kid is capable of making decisions on his own and that he could really talk to him about how to treat himself. I really appreciated that.

I must piggy-back on what Rene mentioned about Dr. Cook's staff…read more Dr. Cook is part of a group of physicians. And while, all of them are phenomenal-- their support staff is less than average. They are RUDE on the phone, and do not practice any type of customer service or satisfaction. It can become a pain when you have to deal with this, anytime you need an appointment.

Pure Pediatrics has been the biggest God-send for our family. We are absolutely obsessed with Dr…read more Alex. He is knowledgable, caring, well-connected with specialists, and always willing to listen or answer panicked facetime calls after hours. Samantha and Leslie (the medical assistants) are always friendly and accommodating. Children's illnesses are always unpredictable, concierge medicine is the best defense against that. Dr. Alex is truly an angel and I couldn't recommend him or the practice more!

Absolutely love Pure Pediatrics. I have a 2 year old and a new baby, they have both seen Dr. Kelly…read moresince they were born. We interviewed at a lot of pediatrician offices before we went with pure pediatrics. Dr. Kelly listens to every question we have and is very thoughtful and patient. Our appointments are always on time and they are extra long. We love the peace of mind of having a Dr. in our back pocket since we can text her directly anytime we have an issue. We love all the nurses and staff too. It was important to us to find a pediatrician that truly cares about our family and our children's health and we have found that in Dr. Kelly.

I have been coming to this pediatrician for 6 years…read more My experience started when I needed a dr to visit my son at Texas Women's. I had picked a pedi but when Dr. McGrann & another dr visited us in the hospital I felt all these warm fuzzy feelings you want for your first baby. Despite the traveling I would need to do to see them, I decided to switch and Dr. McGrann was our pedi for 6 years. She is so incredibly patient and kind and has wonderful bedside manner especially to new parents who feel a little lost. More than once she went out of her way for my kids after hours to help over the phone when we had minor emergencies. She even followed up every time. However, the other doctors at the facility (who you have to see if your dr is out) just we're not my cup of tea. We saw all of them including and a few who have now left the company that I did really enjoy. For those I didn't mind not getting in with our dr. However, since I've had my youngest in the last two years I've had to see a few drs who have made me less than comfortable (one in particular who is brand new) bc I don't have the same views as some of them (like with newly added pokes or getting tubes for my kids). I often felt pressured to get tubes for my kids despite me continually telling them from my own research that I didn't feel like it was the answer for my family. I blew it off and chalked it up to probably every dr would feel the same because I am always asking out of the box questions, looking for alternatives, and challenging the textbook answers. I did deal with ongoing ear infections with both of my children but felt I had gained control of them for the most part. However, they would occasionally get them back if they got a cold. Recently it has gotten to the point where every time I try to schedule an appointment neither of the two drs I prefer (Dr. McGrann or Dr. Savrick) are available at either location I visit. For a while, my daughter didn't take well to antibiotics and they would never kick the ear infection, so we had one long ear infection that we couldn't get rid of. This took place through her 15 & 18m appointments. Then we had a change in work and insurance so we had a period where we couldn't visit. I enrolled my daughter in a new daycare and like many they require a bill of health to attend. I called in July and neither dr was available from what this person told me for months. I honestly was fed up and at this point just wanted something closer and to see an office with a clean slate since I have gone so long not being able to get apts with our drs. I called to ask if I could get the paperwork signed since she had not been sick other than the ear infection and they told me only if we came in, yet they didn't have any apts for months per my last call. A month later when I called to ask again they suddenly had available apts and the office manager was incredibly rude insinuating I was lying about not being able to get an apt and suddenly they had room. I'm blown away. Genuinely baffled. I'm disappointed. I felt strongly that Dr. McGrann was such a wonderful mentor to me as a new mother and am so sad to leave her, but the office situation and the never getting an appointment is not working for us anymore. I will add however, I was always able to get a sick appointment in the same day if I called first thing in the morning & I am forever grateful to how Dr. McGrann took care of my children for the last 6 years. I will genuinely remember her and her patience with me and my children for the rest of my life, that is how kind she is!

I wish the doctors at Bootin Savrick would listen to how ANA PENA treats the patients over the…read morephone. She is v-e-r-y rude, will talk over you and hang up on you. All it takes the physicians/owners is to listen to the recorded conversations and make an assessment if the manner in which Ana Pena treats the clients is at all professional. She needs training on professionalism and if being polite is not one of her skills, perhaps she shouldn't work there. Unfortunately, it just happens to be this individual. The young lady who sits in the front desk at the Pearland location is beyond nice and she always greets me and my child by name. I have now spoken with the nurse, MARIA CORTEZ and the manner win which she handled my call was very professional.

I would not recommend bringing your children here. The front office staff is extremely rude. I was…read morewaiting over two weeks for a referral form to be sent for my daughter. I followed up with staff from this place and from the office manager to the medical assistants and even to the NP the ball was dropped. I then finally got a call from the NP and the tone of her voice was extremely condescending and she was in a rush to get off the phone. My experience here was not favorable and it's sad bc it's pediatrics. I will be switching my children to a better suited provider.

Dr. Lara was absolutely the best pediatric doctor we've seen. After moving to Houston and…read morerestlessly searching online for pediatrics, a few moms in a mom group referred me to her and I'm so glad that we ended up going with her. I'm extremely satisfied with they care she gives and the care the staff members give as well. Rest assured mommas that she will answer any and all questions you have and give you the best way to go about whatever problems our trouble you are facing. Sadly we had to move out of state but anytime we're going back to town, i definitely will be going back to her, if the occasion should arise.

Dr. Pate and Dr. Arnal are both amazing doctors who really listen to both parents and children. My…read morekids have been coming here since birth and they always do a thorough job with loving care. I feel so blessed to have them and their entire staff care for our kids! Their staff is amazing, the nurses are great, and Ms. Janie is so sweet. They are diligent and hard working.

My daughter sees Janet Pate for her pediatrician. She is less than six months old and I feel like…read moreDr. Pate is the best advocate for us. I am a nurse myself, and can be picky at times for patient care but Dr. Pate has put me at ease and I feel that I 100 percent have the best pediatrician in all of Houston. I work within a large pediatric hospital, and for me to step outside the system to seek my own pedi is huge and speaks for Dr. Pate's capabilities. Dr. Pate has actively listened to all of our concerns, took account my personal health history, and truly been there for our family. She is also available at all hours for emergencies via her electronic communication service. 20/10 would recommend Dr. Pate and her office staff.

Very great staff in the art of customer service. Dr. Daris was a great listener, and extremely…read moreskilled in comforting the young patient while communicating with the parent. Marissa, at the front desk was a true joy in her bubbly personality and ability to assist in navigating the parking set up and teaching a great grandmother in her use of the mobile app. Outstanding team!

From the Front office to the Doctor who cared for my daughter , I was put at ease . Doctor answered…read moreall my questions and concerns. Very pleased