We selected our granite, were quoted a price and made a $1000 downpayment 4 weeks ago and have NOT…read moreheard back from them. Evidently they are a scam business. Multiple phone calls have not been returned and no installation date set yet.

Brad and Rob from Granite Kings did a fabulous job with my quartz installation for my master bath…read morerenovation and secondary upstairs bath countertop. They complete two vanities, shower addition, and several intricate window quartz bases. The installation went quickly and without any issues, however, the most impressive part was the way they used one slab for the entire project. Saved us both money and time. Picking out the quartz was an easy task with plenty of options at their showroom. They came on time and installed the quartz in half a day. We highly recommend the "Granite Kings" even though they should change their name to the Quartz Kings...

We had a great experience! from our sales rep Austin, to our installers Martin and Rueben, we…read morecould not have been happier. Austin was informative and low pressure, we took samples home, and he came to our house and measured the areas, and got us an accurate estimate. Martin and Rueben we very professional, and were scheduled enough time to do a thorough job. Overall, I highly recommend these guys.

They did an excellent job. The carpet was exactly what we ordered. Tate, our sales rep, was…read moreexcellent. Professional, knowledgeable and a good sense of humor. I highly recommend Casey Carpet One and Tate. Our installer,Mark, was even better! He was on time, professional and did a fantastic installation. I highly recommend recommend Mark.

I had a really positive experience with the plumbing division of 2-H Construction…read more Chance and his assistant Trey (hope I got their names right!) worked tirelessly in the crawl space of my pier-and-beam house for several hours. They reconfigured a sewer drain line so it had the proper fall for adequate drainage. They dug out lots of dirt to position the line properly and replaced some "band-aid" fittings installed by previous plumbers. This took care of the root cause of slow drain/stoppage issues I've dealt with for years! No other plumbing companies took this much time to fix my problem, and believe me, I've had countless plumbers come out over the 11 years I've lived in my house. Chance really showed his competence, and communicated exactly what the issue was with my plumbing (verbally and with the pictures he took underneath my house). Highly recommend!

I'll admit, the first time I hired them (last year) for a new roof, everything went smoothly. They…read moredid a wonderful job and were finished in just two days. Based on that, I even recommended them to my sister. Big mistake. When my sister used them, the job dragged on for six months. Their crew accidentally re-roofed the neighbor's shed in the backyard, separated by a cinderblock wall. The neighbors called the police about the crew that was working on the roof since they were acting so oddly. They also cut my sister's electrical cord and caused several other problems along the way. I thought maybe that was just a fluke since they had done so well on my house the first time. But then we had another hailstorm, and I needed another roof. That's when I learned the truth. This time, the project was a mess from start to finish. My roof took a month and a half. They first sent the wrong shingles. The contractors they sent didn't seem to want to work, and--despite what I was told--no one supervised them. The supervisor never showed up. They didn't order enough skylights, and when the missing skylight finally arrived, it was the wrong one, so it had to be reordered again. I was then told the roof was complete and that I could remove the permit from my house. When I called the city, I found out that wasn't true--the second inspection hadn't even been done. In fact, the first time the inspector came, the roof wasn't even ready because the contractors were so slow. We had to wait for another inspection. One other note, my point of contact was Nemo if they assign him to your job request somebody else the gentleman works two full-time jobs and was very hard to get any information from I was constantly texting him to ask when the contractors would be there when they would start when the skylight was gonna be there. I was not kept up dated with the project and I don't think he kept up-to-date with everything either. In fact, he's the one that told me to throw the permit away before the inspector had even inspected the house. He told me the inspection sheet was something else so he really did not know what was going on.

My former boss recommended Audra to me after I ran into issues with my original contractor. I had…read morewater damage from a faulty water line and so this was going to be 90% insurance work, but I still wanted the best outcome for my money, as well as my insurance company. It was the best decision I've made in a long while. As another reviewer noted Audra also met me at the flooring shop and helped me pick out a lovely luxury vinyl plank and I am very happy with the results. Her husband Jeremy is also the lead installer and his crew was professional, punctual and spot on with their time estimate. Today, September 3, 2025 they are about to finish up. They swept up debris and any other items from the demolition and the installation. I've already recommended them to friends. Thank you Audra, Jeremy and your crew. LizH

We hired this company to put flooring and trim into a commercial space. The trim job in the…read morebuilding was left unfinished that the wife said could have been done, they left old dry adhesive for the trim, were unresponsive when we asked for a small refund to finish the job and the husband and wife who own the company do not communicate well with each other. We ran over a month behind getting into the building. It's like they gave up on customer service when they received our check.

We hired Herb to install 1800 sq ft of glue down engineered hardwood floors in our house. He and…read moreCliff did a great job! Price of installation was more than reasonable. Another thing is that he does not forget about you after the job is complete and he has been paid. He has been back to my house for two minor repairs on two separate occasions after the job was completed. I can't say enough good things about Herb and Cliff And the work they do.

Hector, the owner of Accent Tile & Stone is right there in the store when you come in. You get…read morepersonal service. He is a lifelong, helpful, commonsense man that has been in the tile business for 40 years. He is the only one in Lubbock Texas that gave me a good price. His tile layer, that installed my front outdoor entryway tile is William Rivera. A young family man with 10 years of tile laying experience. He did a perfect job and did everything possible to make the tile look good and long lasting. You can ask Hector for my address and come see the perfect job William did.

We had our kitchen countertop done with engineered quartz. About 3 years later it developed cracks…read morein two area. We contacted Hector in March he insisted it was in the manufacturing process. He would contact them. Around and around we have gone no resolution. Finally something would be done. Hector would replace countertops and backsplash for $700.00 less then original price we paid. BFD!!! After more research he didn't install them correctly nor will he do anything about it. Do not trust Hector or his company.

Absolutely the worst! Cut corners wherever he could. He doesn't know how to plum? I had to have his…read morework redone. And, today, my new renter turned on the shower, which he plumed and the fixture flew off. No grout between glass bricks. Tiles in the shower didn't line... not even close. The guy told me he had finished the job, I was out of town. The job was very far from that. Do not use this guy, he's terrible !!

This company provides excellent service at exceptional rates. The owner Josh is friendly and…read moreknowledgeable. I definitely recommend this company for any home repairs.

After reading some of the previous reviews, I was Leary of purchasing from Griggs. They had the…read morebest combination of quality and price, so I went back to the store to ask about the reviews regarding installation. As it turns out, they have sales rep, Nancy, that used to have her own store and she brought her favorite installer with her. They just finished my installation and did a superb job. They were on time, professional, quick and courteous. I couldn't be happier with my purchase. -Bob S

Not overly impressed so far. Scheduled install that we had boarded dogs and taken off work for got…read morederailed due to illness. Apparently there is no back up plan. When called to complain, since job was already started and everything was a huge mess,salesman Wayne said he couldn't guarantee when the job would be completed. Meanwhile, sleeping on the couch! Obviously we were upset and Wayne simply hung the phone up! Who does that? Finally talked to owner who rescheduled some things and sent a crew out. Will update when job is completed. well it didn't get any better. Crew #2 came out. At first they appeared to know what they were doing. when they had the bulk of the floor down, they said they would finish when additional material came in. When we went upstairs, we discovered both a dresser drawer broken, and wooden pieces of what had been the dresser leg. Flooring was bubbled up due to debris underneath, Flooring was coming loose and falling off of the stairs. We were not happy! I contacted an independent contractor who stated it was the worst he had seen. I don't want any of the Griggs employees back. If you break something you should tell the owner.