I had my vehicle AC checked. They found nothing wrong and did not charge me. When I went to pick up…read moremy vehicle I received a hearty thank you and a small bag of cookies! That's how you keep customers! Great job, Guys!

Went way above and beyond multiple times! The mechanic was honest, knowledgeable, and took the time…read moreto explain everything clearly. They made sure the job was done right and didn't try to upsell unnecessary repairs. It's rare to find someone who cares this much about their work and their customers. I'll definitely be coming back and recommending them to others.

Called to make appt and was able to get my car in quickly. I Dropped my car off for a clicking…read morenoise. Within a couple hours they diagnosed the problem and ordered the needed part. Got part the next morning and had it fixed and ready to go before lunch. Prices are reasonable and they Fixed it right the first time!! Definitely would recommend!

I have used Southwest Automotive for years. Danny and his team have been kind, professional,…read moreefficient, and trustworthy in my dealings with them. On one occasion, I took my daughter's car in. Man, it was running really rough! They could have told me something was wrong with it, and it would take a gazillion dollars to fix, but they did not. Danny called not but a couple of hours later and said it was ready to be picked up. When we got there I was preparing for some astronomical bill. However, Danny said it was just a little vacuum hose that had come loose, he put it back on and it purred like a kitten. When I asked how much, he said NOTHING. He did not even charge for the time it took to find the problem like most other shops would. Thank you, Danny, you're fantastic. I tell everyone who asks to use your shop?

I had a work truck that desperately needed some cleaning but the hard part was trying to figure out…read morea way I could be without it when my Job site was nearly an hour away. Myles didn't hesitate for a second and offered to make the trip. When he showed up he was masked up and very friendly. Total professional. He impressed me so much that I had him do a second truck. I can't say enough about him but I absolutely recommend him to anyone who has as manic a work schedule as myself or other commitments that makes it difficult to fit in a detailing. He will come to you!

Omg. I have always had something that I wasn't happy with. But not with this company. Mr.Myles did…read morethe most amazing job. It's perfect and I have found my forever detailer!!!!! Thank you!

Good communication . Good service . Good price …read more (Installation of front + rear brake pads & rotors)

At first, Dave seems like a very honest and upfront guy, but he has no idea how to run a business…read moreor treat customers. He is very unprofessional and acts like everyone is out to get him. He is also very misogynistic. I asked him to install coil overs and see if he could fix a power steering issue by cleaning a sensor. I spoke to him and confirmed that he was comfortable doing this before dropping the car off. The coil over install was fine, but the way he treated me was uncalled for and way out of line. He is unautomated and expects payment in cash, but doesn't tell you that up front. He told me it would take a day to install the coil overs, but he wasn't done at the end of the day. He kept it overnight which is ok, but I had to call him to check on the status. Before I dropped it off, I asked him where he puts the car if it's held overnight and he told me if the car stays overnight, it's parked on the lift to secure it and keep the cats off it. The second day he was waiting for someone to help him diagnose a second issue but told me if the car stayed overnight, he would park it outside. (It's a high theft vehicle and convertible so the cats would destroy the top) I asked him to let me know if his guy was coming before he closed so I could pick it up and asked him what time he closed. He wouldn't tell me but said if it's after 5, he'd be gone. His hours are 10-6 on Google and he also told me to drop the car off at 11. You can't get a straight answer from this guy and I still don't know what his labor rate is. Even if it's posted at his shop, there is too much junk to see anything. His shop is filthy and unkept and dirtier than some junkyards I've been to. Instead of answering a question, he would "mansplain" everything, then finally went into a mental meltdown and started to yell at me and put me down. He looked up the labor for the job and told me he was sure it would be less and gave me a quote, then he complained about how difficult the job was saying "lady, I did a lot of work for you" going into a mental breakdown an screaming at me. I didn't even say I had a problem with the charges and was willing to pay him the original labor, and was going to give a large tip if he stuck to his original quote. He criticized me for researching online, forget what he told me previously and say that he told me something else raising his voice are insulting me like I was his ex wife or something. He griped that I had my own parts, even though he told me to get my own about 6 months earlier, called me a thief and just completely berated me for a good 20 minutes on the phone instead of giving me the total so I could pull the cash to pay him. I just can't recommend this guy. I don't know how he got the high reviews.

I was in Wichita Falls visiting my son when my two head lights burned out. My son told me to take…read moreit to the Honda dealer because there may be something else wrong with it. I checked Yelp, and found Dr. Yakamoto's shop. David checked it and he was able to fix the lights. His pricing is good. Highly recommend him.

Recently made some suspension repairs and needed an alignment, Gary and the guys do a super job!!…read more You won't find more honest/knowledgeable service. They specialize in Alignment/Brakes/Suspension/steering, if you have a need in that area give Gary a call!! Super friendly, honest and upfront about service and price. You won't get the run-around with the boys at Wichita Alignment and Brake! 5's

1 year ago my Silverado was brought here by Cody Skelton in Henrietta, it took 2 months for them to…read moreget it back to me, they supposedly rebuilt my transmission and since the day I got it back I have issues. Starting with the rear main seal not being replaced, I leaked fluid immediately. Since then I have had constant trouble, slipping and transmission failure. I'm now stranded with less than 50k miles on a rebuilt transmission that cost well over $4,000 to rebuild. Not to mention the fact that his warranty is only good if you bring it back to him. Go elsewhere and save the headache. It's time to retire Steve.

Terrible work on my truck. Kept it for months on end and kept giving excuses as to why the work…read morewasn't done. Then when I went to pick it up everyone was RUDE! Then the same problem reoccured

After being locked out of my car for hours and getting nowhere with police or a locksmith, Hayden…read moreshowed up and absolutely went above and beyond. He tried everything to help--from charging my battery to checking multiple lock access points. When nothing worked, he didn't just give up. He drove me to my house to get my spare key and brought me right back! He waited to make sure the car started before he left. He was so kind, professional, and determined to help me out. Refused a tip, too. People like him make all the difference. Five stars isn't enough! Carol

Nathan was really great. Showed up early, and called and kept us updated with ETA. Super kind and…read morefriendly with our kids- over and beyond. 10/10 would recommend.