I have used E&L twice now, both times my expectations were exceeded…read more Liel responded promptly when contacted and assigned me a quick start date upon a visual. The crew was efficient and knowledgeable, Liel came by for a final inspection. I recommend the company to anyone.

I worked for this company and I can tell you firsthand that it is a very shady practice and their…read moremethods of acquiring clients are very, VERY predatory. The company downloads thousands on thousands of phone numbers from an online database and sends unsolicited calls to anybody they can early as 8 AM (even calling businesses and renters on holidays) in order to rope in clients by offering a special free estimate (which is standard practice). If you do choose to accept the free estimate, they will try to overcharge and upsell you on any sort of home remodeling projects you're considering due to the small size of the company. From a worker's point of view, the company will hide information on the jobs you confirm and will threaten your job security once a week if you do not get 2 potential jobs per day. This unfortunately leads to the harassment of many Houston citizens through desperate callbacks for months on end and even giving misleading information about the company's status with the Better Business Bureau. There are cockroaches and bugs living throughout their showroom and the owner, contractors, and most of upper management do not speak English as well. All in all, this company is very unorganized yet uncomfortably persistent when it comes to finding clients and will often overcharge clients who are in desperate need remodeling and do not have time or resources to find a second opinion. If you do come in contact with them or happen to receive an unsolicited call, I strongly suggest finding another contractor to save you from a headache/wasting your time. I would even make sure to block the number because they will not stop calling if you don't.

Really good experience with Mark. He came quickly to assess and repair some minor storm damage. He…read morealso assessed our entire roof while he was up there and reported that it is in very good condition. He pointed out where caulking was needed and took care of that too. Price was very fair. We will call New Image Roofing for all of our future roofing needs.

The BEST OF THE BEST!!! Hands down the most honest and hardworking people I have ever met. We were…read moreso lucky to have met Mark after a tree can crashing down into our home. He helped us navigate insurance, replaced our roof and supported us every step of the way with contractors and recommendations. He had his work cut out for him and didn't bat an eye was ready to take on the mess that our house had become. He was present with his crew and made sure everything was done well and right. I'm beyond grateful to have found New Image Roofing and will be sure to recommend them to any and all of my neighbors, friends, and family for any roofing needs. They are PHENOMENAL!!!!!

Hello Bill,…read more I wanted to congratulate you on the wonderful job you did to replace my roof. The look of the finished product is great. What I liked was how friendly, competent and responsible your team was in getting the job done. They cleaned up each day without destroying any plants or shrubs. All stuff was put away at the end of the day. Your quote was what we paid and you took the time to explain what was needed and why. I will highly recommend you to all my neighbors and friends. Regards, Long Quan

I was working for this guy Jefrey R the one that is talking about how bad the service was and he…read moreis lying he was sexual harassment me and the my crew but we finished the job under the circumstances because we take our job very seriously unfortunately that's the reason why he's giving us a bad review and it's nothing to do with your job Jeffrey R.

Yep, we flooded.... again. Just like so many others in the area. While I was in need of a few…read moreexperienced trades, what I wasn't looking for was a repeat of last flood's (tax-day) fiasco with yet another contractor. Sooooooo, after some lengthy discussions with the hubbs on self-contracting, and some seriously heavy searching and waiting out the influx of fly by the night wannabe's - I took a gamble on Residence Doctor. I had read many positive reviews on a few other sites and was confident in moving forward. Ultimately, we hired them to do a few things in my home that we couldn't manage to do ourselves, or just plain didn't quite figure out the best way to approach with all else that was going on and having to manage. My initial dealings were with Tammy (sweet as can be and very professional) who got all scheduled and set up for Greg to come out and bid what we needed done. Greg showed up, was straight up, and although I had to all but "hunt him down" for the estimate (to his credit - we were still somewhat in the thick of the flood recovery), it came back fair, reasonable, and very detailed. We opted to do the most important things and forgo some of the others that ultimately we could complete. The impression and communication made the difference for me, so I felt confident that my decision wouldn't backfire..... From the minor framing work (really old termite damage - preexisting) to the major tile job (laundry, powder/mudroom, & master bath), they (George included!) stayed on top of our job from beginning to end. Daily visits to the job site, regular telephone calls with updates/communication and feedback. Polar opposite of my previous experiences with that other contractor I hired! Not only that - they did what they could to reassure me that I could trust them AND the guys they had working for them, even referring me to other trades that we needed! Ultimately, The Residence Doctor provided us with a very stellar end result that I couldn't have been more pleased with! While they weren't the cheapest, they were by far the best of what I've had to chose from these days and will definitely hire them again - God-forbid I need them for anything major (or minor!)... I'm happy to say that as long as George & Greg and the staff at Residence Doctor continue to provide the service they gave to my family - I will absolutely rehire them - no questions asked!!

We hired the Residence Doctor to build a room addition and replace our roof. George and Greg were…read morevery professional. Not your typical sleazy contractors who only want your money. They didn't ask for any money until the job was ready to get started. Tony and his framing crew did a great job. No one can tell that the room was added on 14 years after the house was built. It's a seamless transition between the two. The room is well built and should stand up to the toughest hurricanes. The cost of the project seemed very reasonable for the amount of work they had to do. I would definitely recommend them for your next home improvement project.

We had MVI Construction help us with some exterior work on our house. While the project took a…read morelittle longer than anticipated, it was totally worth it. The workmanship was top notch and John made sure that everything was perfect. I would definitely recommend working with them!

BEWARE!!!! This is a fraudulent business with fraudulent business practices. I contacted Joe…read moreStanley for a leaking roof situation at a rental of mine. Not only was the full scope of work we agreed upon not even completed, the quality of the workmanship that was done was extremely poor to say the least. Not even 2 days after the repair was made (the next rainfall) was the roof found to be still leaking. Repair was not even effective. He took $4k of my money and now will not return my phone calls, texts, voicemails, or emails. I simply have asked for him to make the roof not leak. I didn't ask for any money returned, even though it all should be returned. I have spent that last 3 months attempting to get a hold of him. He has disconnected one of the two phone numbers I had and will no longer respond to any emails, voicemails, or texts I leave for him. The address of this "business" on google shows a false address, any additional business phone numbers you search for are always disconnected or not accepting phone calls, its all just a very con artist way to do business. Unfortunately, my next steps are legal action. However, do yourself a favor and do not do business with this company or Joe Stanley.

I contacted joe for a leak I had in my roof he gave me a free estimate was very polite and…read moreknowledgeable made me feel very comfortable with what had to be done they had it fixed within a couple of hours at a reasonable price and did a very good job