Well I've been coming here for about 6 months, I'm disabled and use a power chair, one thing I've…read morenotice is when I arrive, almost always there are these big lifted 4x4 pickups parked in the handicapped parking spots, I'm drive a big Van and I need that extra room to load/unload my chair. One day I came out and found someone parked their motorcycle on the striped lanes between a car and my van, I had to ask a stranger to back my van out so I could get in.
Also you do not have push button door openers, most of the time I'm lucky and either staff or a stranger would open the doors for me but there have been times when I was ignored by staff and patrons. Also I would like to see wheelchair height accessible work out tables so us wheelchair users can transfer to the table and do our exercise that we might normally do on the floor but are not able to transfer to the floor and get back into their chairs.
Also, this is a bit personal but yall need private areas with a shower and changing table etc. some of us have personal issues such as not wanting to be embarrassed because we have to wear certain types of protection IE: Diapers or colostomy bags, Foley catheters and leg bags, I'm sure you get the picture.
I feel rather uncomfortable, intimidate etc when I have too lay out on a bench after showering just to put my diapers on in front of all these young and grown men and being watched and occasionally a child. I hear the chuckles and the snickers. My suggestion is if you can build a special shower room or perhaps install a height adjustable changing table with a privacy curtain in the regular locker room.
I also take issue with the fact that the handicapped stall isn't wide enough to accommodate my chair and myself and 9 times out of 10. Someone who isn't handicapped has taken up residency in the handicapped stall and is just sitting there playing with their phone knowing fully well that I'm wanting to use that stall, I see this all the time, there will be two stalls open and the non handicap person will take the handicap stall.
Now on to safety, I like to enjoy the steam room and sauna, but they are lacking safety rails inside them, these are slip hazards, they do make rubber floor mats for that as well.
I like using the pool but must of the time the water is too cold for me and many of the older users, it causes our muscles to spasm and can be quite painful. We like the hot tub, but what we don't like is the 10 min timer, we no more get back into the hot tub and we have to get out and start it again unless someone nice comes along and does it for us.
Last but not least, I would like to see the Rosenberg location turned into a 24 hour location with a his and her Steam room and sauna. I understand that the Sugar Land location is 24/7 and has steam room/saunas in each locker room. I also wanted to add this, the cycling room needs a couple of recumbent bicycles so people like myself who are disabled can participate in group classes, I also noticed that in the other group exercise room, everyone is on the floor, I can't get down onto the floor, if a couple of padded benches were added, people such as myself would be able to benefit from the group exercise's.