We came to landmark furniture looking for a specific bed, which we were able to find and our…read moresalesman Masoud assisted us with a fair price. HOWEVER we were upsold on two 9 inch boxsprings that we didn't need AND they were obviously USED. I'm very disappointed in these shady business practices and would recommend anyone looking for quality and honest business look elsewhere.

We're a family owned & operated business that has been operating 12 locations in Houston since…read more1998! Come on in & give us a shot to earn your business. I promise you won't be disappointed!

Skero's furniture and mattress store in Crosby seriously went above and beyond for us. Tim worked…read morewith helping us pick out a bedroom set for our new house and didn't try to oversell us and worked with our budget. They have everything the big box stores have and give you a much better price. Tim himself even came hours before our delivery time to help my fiance load up our old bed and drive it over to my mom's. Skero's will seriously take care of you and treat you like family. I will be recommending them to all of my friends and family. Any furniture we need will definitely be purchased from Skero's. Thank you Skero's!

I have gone to purchase furniture from this company several times and they are truly the best…read more When you visit any of the locations you never feel pressured, rushed, or annoyed. It really feels like you're part of the family and they are just trying to make sure you get what you want. Prices are great and they have great sales. I have dealt with DJ, Miguel, and Chris at Northpark and Atascocita location, both locations are amazing. You should definitely check them out and give them a chance. You won't be disappointed. Thanks guys for all your help and all that you've done. God Bless!

Was looking for a new mattress cause it was getting ridiculous how quickly our store bought…read moremattresses would sink - the beauty rest, the luxury hotel lines.. they just don't last very long before they start giving us back pain again. So we decided to go the custom mattress route; why not support a local business that has been around for years?! That's where Houston Mattress Factory comes in! We found it online and saw some amazing reviews! Decided to go check it out. The outside of the building - very run down. We actually thought about leaving cause 1. It didn't look open and 2. It looked way sketchy! But decided to get out of the car and check it out anyways! And glad we did! The guy working the store, I'm sure it was the owner, was super friendly! We told him what we wanted and he knew exactly where to point us. There were mattresses set up for us to lay in and try.. from that, he got a sense of what we wanted and told us he could make us exactly what we liked, using the materials that we wanted! You can customize the firmness, the material used to wrap the mattress, if you want added foam topper or gel topper.. anything you want! You can even wrap the thing in cashmere if you want!! Lol definitely for the added price but the option is there! We even saw a round bed! Adjustable moving mattresses? Murphy beds? No problem! We got us a firm mattress and he promised he could make it within the week! And he delivered exactly when he said he would! Prices are not horrible; we didn't mind spending slightly more for something that would potentially last longer. He said if we didn't like it, just bring it back and he'll make it right! Just no refunds, cause once the money goes in his wife's wallet, she ain't giving it back! Hah! He definitely liked joking around! He also said that if he mattress starts going soft for sinking anytime within the next 10 years, even if it's 9.5 years, bring it back and he'll cut a hole in it and replace the foam for free!!

Welcome to Alice's Restaurant - you can get anything you want!…read more I described what we wanted and got it. Not only did I get something that hasn't been available in department or chain mattress stores for years (a plain polyfoam, not memory foam, mattress, with good quality foam), I got it for less than half the price we paid for our last (memory foam) mattress, from a chain store, a quite number of years (I think over a decade) ago. The mattress is well made and exactly what we like to sleep on - and did sleep on for decades until the department and chain mattress stores (we did not know about mattress factories at the time) stopped carrying it. I chose the firmness with the intention of putting a latex topper on it, which I did, and it's perfect. I personally think plain polyfoam with a latex topper is the only thing to sleep on (I regard attached pillowtops as a scam to see to it that the mattress lasts a shorter time than it could), but this place can make you whatever, I mean ABSOLUTELY WHATEVER, you want - I saw a *lot* of the sample "whatevers"! Oh, and we got some very nice latex pillows (another item in the category of "only thing we sleep on") for a very nice price. Don't be put off by the area or the looks of the place - I'm glad I wasn't. And I'll never buy a mattress from other than a local mattress factory again. If you'd like *lots* of information about mattresses and mattress stores before you buy, you might find this site helpful: http://themattressunderground.com./

If you're looking for a natural/organic mattress for the family Houston Natural Mattress is the…read moreplace to go! Louis and Dustin go above and beyond answering any questions during the initial visit, give recommendations, they are not pushy at all! They want you to make the best decision possible and help guide you in the right direction. After the actual order if there are any issues or just looking to see the status of shipment they are also excellent in tracking down information and going above and beyond fixing any issues that may occur - if that even happens. Will be back for any organic mattress needs.

I'd leave no stars if I could. The workers at this location are conniving, disrespectful, and rude…read more They have no regard for basic human respect. I wouldn't recommend this place to my enemies. Kindness cost nothing.

Potential Buyers Beware- Tempur-Pedic Flag Store in The Woodlands has the most unethical personnel…read moreworking at this store - from the store manager on down. As an incentive to buy their mattresses, they promised us a $600.00 credit but completely lied about it and did not follow through on their promise. It was unbelievable to us!! Low down group- never again will we go back! Ed Carey

Listen to this podcast episode about the company. They found that they sold more when they raised…read moreprices and the initial technology is from NASA so it's open source so those cheap knockoffs are actually a lot of the same stuff. They will act like they are superior and they care about you until they are done with you and have your money. Don't fall for this b*******, they don't give a s*** about you. I bought last year's model of pillow for $10 and even the sales associate said these are usually like 200 and something dollars what the f***. That tells you that it's all a facade, just a dog and pony show. Arrogant asshole sales people as usual in the sales world. F off already sleazy salespeople! https://www.npr.org/2018/10/19/658918382/tempur-pedic-bobby-trussell Tempur-Pedic: Bobby Trussell : NPR https://search.app/dCiXD9eHiCn27NY26

I bought my bed in October of 2025 and it's been the best decision of my life! I sleep so soundly…read moreat night. I have the snow bed. Although I purchased the bed online from the website I just wanted to write my experience here. I love my bed so much and you should definitely think about owning one!! The value for the bed is quite pricy but it's definitely worth the money !!

After seeing that Consumer Reports ranked Casper beds #2, 3, 5 out of all the beds they tested, my…read morewife and I wanted to try them. We were thrilled there was a store in The Woodlands Mall. We dropped in, was greeted by (non-commission-based) Kelly who showed us exactly what we wanted to see. She was incredibly helpful, real, and knowledgeable. She helped us navigate the prices, discounts, and bundle options. The showroom had all their beds on display, and we were able to try them all to see what worked for us. We left with a great deal on a new mattress bundle that we set up and slept on last night. It was a wonderful experience!! If you want a Casper, you MUST go here and try them out. Reading them described online and seeing pictures is NOT the same. We changed our preference after testing them all. If you are trying to find a bed, you owe it to yourself to try Caspar. Consumer Reports and I can't both be wrong :)

Been purchasing from here for years and ABSOLUTELY loved this furniture store. Customer service has…read morealways been excellent. Until about a year ago March 2023 I purchased a bed with led lights attached to it. March 2024 I contacted the store multiple times and no one answered. I finally was able to get an answer and told them that a side of the bed was damaged. The man that answered the phone said that he would call me back in a few days with an answer. After a week of no answer I fixed the problem. Now we are in june 2024 and the problem was not fixed it got worse. I once again kept reaching out without getting an answer. Me and the dude were communicating but he still wouldn't give me a day. It would be by the end of the week. The end of the week came and then it changed to next week. The next week come and i'm calling and texting NO RESPONSE. So what do i do ? I went up there. After leaving the building I receive the messages attached. The man told me that he didn't know if they would charge so where he says "I'm not charging you" is a lie. If the piece costed I wouldn't have minded ! "We didn't deliver the bed in this condition " like sir i called and asked for a part. Whether I had to pay for it or not I did not care. "Now I told you I could help but I really don't have to do anything because i'm not responsible for your stuff"? CAN ANYONE PLEASE TELL ME WHERE DO YOU GET THE PARTS FROM ON A BED YOU HAVE ???? YOU GO TO THE PLACE YOU BOUGHT THE BED FROM!!!!!!!!!!!!!!' I JUST WANTED MY BED FIXED AND KEPT GETTING THE RUN AROUND. I just needed a part. The only place I could get the part is the place I bought the bed from. I can't go to walmart and ask for a part when they never sold the bed!!!!! Dani was VERY UNPROFESSIONAL to text my phone and i'm a continuously customer. For one simple thing that could've been communicated he lost 6 customers in 1 day. Simple communication would have fixed so many problems. Had I not showed up to the store I wouldn't have gotten a response or the pieces for my bed.

Daniel and Karen were super helpful, on picking a mattress! Daniel went out of his way to get the…read moremattres that best fit our needs. And we are more than thankful for it! Would recommend this place to anybody. Thanks for the help guys!

Oh yeah. I was so inspired by those Danish designs. I wish I have a nicer looking house in a nicer…read moreneighborhood. The employees were very friendly and helpful. They didn't follow me while I looked around for different furnishing ideas. I initially asked for a drawer chest. Oh boy. They are made of solid hard wood and extremely heavy. Again, if I had a nicer house, I would consider buying it. I went around and saw a reasonably priced file cabinet. Great sales price. I need to refurnish my interior before buying this beautiful piece of furniture. I want things matching. Oh, by the way, the exit at Fondren Road and Park West Drive is extremely deep. You have to drive really slowly or use other exits from the lot.

I finally found the dining room chairs that I need. It was a pleasant experience at this store!…read more They have beautiful merchandise and good customer service.