I rarely leave negative reviews, but my experience with this sleep clinic was frustrating enough…read morethat I feel others should be aware of it. I completed a sleep study at this clinic approximately a year ago. The technician who conducted the study was professional and courteous. During the study, I was fitted with several masks, and we determined that a nasal mask appeared to be the best option for me. Not long after the study, I received a call informing me that the sleep study had not been completed correctly and that I would need to return for another test. I was then told the repeat study would cost approximately $175. I was shocked by this. If the original study was not performed correctly, I did not understand why I would be expected to pay for a second study. When I questioned the charge, I explained that the mistake was not mine. After my concerns were raised, I was informed that the doctor had decided not to repeat the study after all. What made even less sense to me was that instead of performing a new sleep study, I was placed on a BiPAP machine. I struggled with the machine from the beginning and never felt that it was helping me. I was told that the machine could be monitored and adjusted remotely, yet I was later asked to bring the machine into the office for adjustments. To be fair, one staff member I dealt with during this process was very kind, professional, and respectful. She took the time to review my machine and make adjustments. I appreciated her efforts. However, I was charged additional fees for these visits and was told I would need to continue returning for further adjustments. As someone living on disability income and dealing with severe chronic pain, repeated office visits and recurring charges created a financial burden that was difficult to justify, especially when I had been told the machine could be adjusted remotely. The biggest concern I have is that I was told the original sleep study was not done correctly, yet I was never given the opportunity to have the study properly repeated before being placed on a BiPAP machine. To this day, I do not understand why a corrected sleep study was not performed. Another concern is that throughout this entire process, I never personally met with the doctor. Every interaction was through assistants or staff members. Unfortunately, after months of frustration, I stopped using the BiPAP because it did not appear to be helping me. I am now seeking another sleep specialist and discussing alternative treatment options with my primary care physician. My advice to anyone considering this clinic is to ask detailed questions about repeat testing, follow-up charges, equipment adjustments, insurance billing, and exactly how treatment decisions are made if there are problems with the original sleep study. This experience left me with more questions than answers, and I ultimately lost confidence in the care I received.

I had been getting terrible scores on my CPAP APP. I didn't believe I was opening my mouth…read more Bonita suggested several options. I finally tried the mouth tape. My scores are now 100% almost every night. Dr. Dennis and his staff are amazing. They are all experts and very knowledgeable about CPAP therapy. I wouldn't go anywhere else. They are the best. My husband and I have been seeing Dr. Dennis for 16 years. If you have sleep apnea or think you might, go see Dr. Dennis and his staff. You won't be disappointed.

Very efficient in evaluations and selecting appropriate sleep apnea device. No long waits to see…read moredoctor. They pretty much stick to the time of your appt. All staff professional and friendly. The Doctor is upbeat and welcomes any questions or concerns.

This is the third time I come. Dr. Akkad is a very nice guy. He gave me a customized device that…read moresolved my sleeping issue at a reasonable price.

My primary doctor referred me to this place it took me two months to even get a person on the phone…read morebecause they would never leave the correct number once I finally got an appointment I had to change the sleep study and just keep the doctor's appointment. I show up for the appointment today and they said oh your appointment was at 11 when I'd already confirmed it last week as it was when and the girl asked me if the desk at the Hurst location do you stays in Grapevine holy gosh I said no I don't stay you mean live very unprofessional won't be back

I had this big long thing typed out and YELP froze and didn't save it... UGH.. But basically I…read moresaid, I went somewhere else first AND MAN what was I thinking???!!!! This office was so nice and went above and beyond to help me, even though I hadn't done my study there... !!!! They helped me get things done with the machine no one else would, they helped me get the most cost effective way to order the parts I needed... they really helpe me a ton!!!! I work in a different kind of doctor's office and I know what it takes to do all the behind the scenes stuff, and they did it well and with a smile on their face...Thank Thank Thank you... especially AMBER!!! You really helped me and blessed me more than you will ever know

The WORST Dr and team I have ever had to deal with. Brianna LIED to me for over a month straight,…read morethen tried to tell me it was MY fault. The doctor asked ME what I thought my fathers CPAP settings should have been, but I am not a doctor. RUN. I will be calling the insurance company to file official complaints and I suggest EVERYONE that has had an issues with this company do the same.

From the owner: Our team consists of experienced and dedicated individuals who are kind, friendly, and caring. Our…read morestaff is here to provide the best care possible and ensure a pleasant experience during your visit to our office.

I have a rare issues with my ear and had seen 2 other doctors that didn't know the answer to the…read moreissue. It took sometime and several visits to get to the problem since it is not one that many people have and took more than one scan to get to the problem. Plus, lab work on the fluid drainage. One thing I liked about him was he would look up Medical issues, treatments and did reach to find the answer. Once he found the problem he sent me to one of the top surgeons in the DFW area that had fixed this type of rare issue successfully. Awesome Doctor.

Dr. Wu is awesome! Professional, communicative, most knowledgeable, personable, and caring. He…read morelistens attentively and he explains with the utmost clarity. And, he knows his stuff! You will not find many like him. I can't praise him highly enough. He is perfect.

Don't Go Here Unless you want to be overcharged!!…read more I was excited to have an office that was highly reactive to the concerns of my husband and daughter, it boy was I wrong about the overall quality. They charged my husband for an office visit, not the machine itself, an OFFICE VISIT ($60.00 copay) for stopping in the office to pick up the machine that would be used for his scheduled home sleep study. He literally walked to the front desk, picked up the machine, and left. They charged him and additional $52.00 for to READ THE RESULTS!!! Not call us with results, but just read them. They then called him in to the office and charged him another $60.00 to give him his next steps from the results. I am so floored by this nickel and dime mentality. When I inquired with the billing department, they told me that they were within their LEGAL RIGHTS TO CHARGE. My daughter is scheduled for a sleep study, but we will find another ENT because this is outrageous. Cross Timbers just because you can charge for something doesn't mean that you should charge!!!

If you're looking for a great ENT and team of PA's, then this is your best bet. Once you're an…read moreestablished patient, they will work you in whenever you need to see someone. I have seen Dr. Shellenberger and his PA, Jennifer Paris. Both of these fine medical professionals have helped me greatly when dealing with my ear issues. They will not stop until they have solved the issue that you are experiencing. The offices in Arlington and in Mansfield are easy to get to, and both are clean and organized. The desk staff at both offices are always kind, courteous, and extremely helpful. I couldn't ask for a better ENT office than this one. I highly recommend them.