Excellent experience! Locally owned and they did a great job! There were several projects that…read moreneeded to be done and kincaid roofing coordinated with multiple others such as -window replacement, fence staining, etc to get the job done.

I just want Everyone to know what a Great Company Kincaid Roofing is. The Salesman did everything…read morehe said he would do and more! The crew was wonderful! They cleaned up everything leaving no trash, shingles, or nails behind. It was hard to believe that a new roof was put on in one day! I know I can depend on Kincaid in the future. Them being Local is very Important!

We contacted them for an estimate for chimney repairs. They did have someone come the same day to…read morelook at what we needed. The gentleman did say it may take up to a week to get back to us with an estimate. 10 days later we had not heard from them so my husband contacted him & he admitted that he had completely forgot about our estimate, apologized & said he would have an estimate to us that afternoon. That didn't happen & several days later we still had not heard back from him. I emailed a letter to the company explaining the situation & did not get a response to that either. We took our business elsewhere. If they didn't want to do the job, they should have been professional; not to mention courteous enough to let us know.

Kyle and crew have taken super good care of me over the course of many years and a couple of roof…read morereplacements from hail storms. These guys go above and beyond just ripping off shingles and putting on a new layer. He found a guy to help me out with painting some trim and work on the windows and mailbox. Most recently, he was quick to get on the job and work with my insurance claim. I was out of town while the work was completed and received numerous updates without ever having to worry if it was being completed to high specs. I cannot say enough great things about them. Let them prove how great they are and give them an opportunity.

Terrible. Came to the house several times trying to get our business. Heard great things from…read moreothers in the neighborhood who trusted him and the job. Said he only needed the money for supplies now and would be back in a few hours to complete the work. Never showed again. Kept saying he would. Then stopped returning calls and texts and hasn't returned our money

Our experience with FenceTECH in Lubbock was really good. They showed up to give us an estimate on…read morestaining our pergola and our fence and were as professional and courteous as I have seen in a long time. They walked us through the color selections and added some helpful advice. They kept everything really clean, were in and out in a day and a half, and actually charged 75 dollars less than their original bid. You never see that anymore! Bravo to these guys for knowing how important "old-fashioned" customer service is, and exceeding our expectations. We wish they did more trades, then we could use them for all of our outdoor construction needs. VERY IMPRESSED.

Prompt. Professional. Honest. The gold standard for roofing, siding and windows in West Texas. Gave…read moreme an honest assessment of my roof after a storm. Many of my clients have utilized them for roofs, windows and siding and had wonderful experiences.

I highly recommend this company. Personnel have been friendly, knowledgeable and competent…read more Warranty has been honored, and installers have always thoroughly cleaned up. I especially appreciated Jeff Jones for refunding overestimated cost. I would never have known of this or expected the check, but this speaks volumes to the company's integrity and commitment to customer care. All the stars!!!

I think the default judgment says it all. Made a 50% deposit and never got anything.read more

Very polite and efficient. Needed help with a quick repair of my fence and he delivered. Would…read morerecommend to any homeowner who is in need of help with their fence.

My former boss recommended Audra to me after I ran into issues with my original contractor. I had…read morewater damage from a faulty water line and so this was going to be 90% insurance work, but I still wanted the best outcome for my money, as well as my insurance company. It was the best decision I've made in a long while. As another reviewer noted Audra also met me at the flooring shop and helped me pick out a lovely luxury vinyl plank and I am very happy with the results. Her husband Jeremy is also the lead installer and his crew was professional, punctual and spot on with their time estimate. Today, September 3, 2025 they are about to finish up. They swept up debris and any other items from the demolition and the installation. I've already recommended them to friends. Thank you Audra, Jeremy and your crew. LizH

We hired this company to put flooring and trim into a commercial space. The trim job in the…read morebuilding was left unfinished that the wife said could have been done, they left old dry adhesive for the trim, were unresponsive when we asked for a small refund to finish the job and the husband and wife who own the company do not communicate well with each other. We ran over a month behind getting into the building. It's like they gave up on customer service when they received our check.

After reading some of the previous reviews, I was Leary of purchasing from Griggs. They had the…read morebest combination of quality and price, so I went back to the store to ask about the reviews regarding installation. As it turns out, they have sales rep, Nancy, that used to have her own store and she brought her favorite installer with her. They just finished my installation and did a superb job. They were on time, professional, quick and courteous. I couldn't be happier with my purchase. -Bob S

Not overly impressed so far. Scheduled install that we had boarded dogs and taken off work for got…read morederailed due to illness. Apparently there is no back up plan. When called to complain, since job was already started and everything was a huge mess,salesman Wayne said he couldn't guarantee when the job would be completed. Meanwhile, sleeping on the couch! Obviously we were upset and Wayne simply hung the phone up! Who does that? Finally talked to owner who rescheduled some things and sent a crew out. Will update when job is completed. well it didn't get any better. Crew #2 came out. At first they appeared to know what they were doing. when they had the bulk of the floor down, they said they would finish when additional material came in. When we went upstairs, we discovered both a dresser drawer broken, and wooden pieces of what had been the dresser leg. Flooring was bubbled up due to debris underneath, Flooring was coming loose and falling off of the stairs. We were not happy! I contacted an independent contractor who stated it was the worst he had seen. I don't want any of the Griggs employees back. If you break something you should tell the owner.

Ive been using American Roofing for over 25 years. They always do a first class job in a speedy ,…read morecost friendly , professional way They stand behind their work and they hire only the best. Thanks Dale for always taking care of us and never letting us down