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    7 years ago

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    Credit Union of Texas

    Credit Union of Texas

    (5 reviews)

    Have been a member since 1977 and family for longer. First time at the Eldorado Frisco location…read more This is my forth location I have visited. Daniel Trevino and staff handled my visit to confirm account information flawlessly and would recommend based on this visit. Also recommend auto financing. Have finance three vehicles with them thus far and are competitive with rates. Hope this review finds you well, Dallas B.

    We've been members of Credit Union of Texas since 1989 but will be closing our counts due to a…read morepattern of dishonesty. Previously bank posted YELP five star reviews at each window, but look at non-sponsored results--more like 1.7 and 2.4. False advertising. During catastrophic hurricane in gulf, CUTX advertised it was helping members who were affected. We owned a property in the hardest hit area and I contacted CUTX for assistance, and was told it was not my primary residence so they couldn't do anything. Realize the southern most CUTX location is DeSoto, so unless someone's primary residence was south of Houston but they drive to DeSoto to bank CUTX wasn't help them either. False advertising. Recently I was depositing CDs and was told by 2 different bankers on two different occasions the bank would match other rates I found and add a tenth of a percent, but the bank manager (Ross Ave) would need to make that change manually. Checking my account after the fact it was apparent I was receiving no discount and the bank manager denied anyone told me I would receive the discount promised. Not trustworthy. Put your money elsewhere.

    The Raskin Team - PrimeLending - Mark Raskin - Branch Manager

    The Raskin Team - PrimeLending

    (67 reviews)

    We just wrapped up our fourth mortgage with Mark Raskin and his team. Zero complaints and you won't…read morefind anyone that won't work harder than they will.

    I worked directly with Mark Raskin as a first-time homebuyer, and unfortunately my experience was…read morevery disappointing. The most frustrating part was not my credit score itself, but the lack of proactive guidance. Before my mortgage application, I believed my credit score was much higher than it actually was. Once my credit was pulled, it became clear that there was a significant gap between my expectations and reality. However, I was never proactively informed about the situation, its impact on my mortgage options, or potential remedies that might have been available. I later learned about rapid rescore through my own research rather than from my lender. Given my credit profile, this was something I believe should at least have been discussed. Instead, I remained unaware of important information that could have affected my decisions during a very time-sensitive period. When I later reached out with questions, I did not feel supported or educated as a first-time borrower. Conversations often felt rushed and dismissive, and I was repeatedly told that I could simply refinance later. While refinancing may be an option in the future, it is not free, effortless, or a substitute for helping borrowers understand all available options before closing. As a first-time homebuyer, I expected more proactive communication, guidance, and attention to detail. Unfortunately, that was not my experience.

    Texas Star Bank - banks - Updated September 2026

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