Been with Texans since 1999. I've had several car loans and an equity loan with Texans. Very…read morepleased with the service I've received.

Chloe was very helpful with my banking experience. Transaction went smoothly with no issues.read more

I have been a fan of Credit Union of Texas and a member for over 20 years due to getting my car…read morefinancing there when I switched from my Camaro to buying a Chevy Blazer. I started out with just my loan and savings account but have added accounts since then. This is one of my favorite financial institutions even though building a branch in Tarrant County clearly does not top their priority list. RaceTrac convenience stores have their brand ATM though. This location is in a really nice area. The staff is always friendly, consistently providing top notch customer service.

Have been a member since 1977 and family for longer. First time at the Eldorado Frisco location…read more This is my forth location I have visited. Daniel Trevino and staff handled my visit to confirm account information flawlessly and would recommend based on this visit. Also recommend auto financing. Have finance three vehicles with them thus far and are competitive with rates. Hope this review finds you well, Dallas B.

I chose this bank because it's close by and i prefer smaller banks and i lucked out bc everyone…read morehere is SO kind. If you're looking for a new bank i highly recommend trying them out.

Amazing customer service and financial products that they offer. Better than traditional big banks…read moreby far

Paige, the manager went out of her way to help us today! All staff were friendly and willing to…read moreassist us with our questions!

This bank and this branch is a really great at customer service They will bend over backwards for…read moreyou as a customer they have great rates on auto loans they're very flexible when you need a little help sometimes and they also have pretty reasonable credit cards if you don't have a spectacular credit score.

This bank is simply amazing! The staff and leadership go above and beyond to make your money work…read morefor you!

Unbelievable. I went in to tell them that the phone number on my new debit card actually showed up…read moreas "Tracy's Shop" when I called to activate it. There was a quick beep or two, then sort of a dial tone, then what sounded like an old-time fax machine connection on the other end. They showed absolutely ZERO concern. If you don't have an account here, DO NOT get one, and if you do, switch as soon as you can. Security is not one of their priorities.

I visited this location to close box safe box this morning. And the day I opened it was 07-08-2017…read moreAnd after that Chase charged me annul fee every July 8th. And I believed since today was 0707-2025, the last day of while year coverage, I can close the the box with no issue. Turns out what, Chase charged me whole year amount even though I decided not to use it more. I did not get any infomation or reminder about closing policy at all. Chase should have at least text or send reminder about it before they charge. Very very disappointing. Shall not do this not only to me but also any customer.

There has been no resolution to this complaint. I was contacted but none of the people who…read moreresponded have returned the money this credit union stole from me.

I hate this place already! Haven't even started actually using this bank, just opened up our…read moreaccounts and I am already sick of it! Nothing is easy. The chat people are awful. There is ALWAYS a wait when you call and so many freaking options to go through before you get what your calling for. We have been members of several credit unions and none of them have ever required both parties to have seperate savings account in order to have a joint checking account. Applying for a credit card has been impossible, the website will not let me submit the application! I'm ready close our accounts right now! Seriously....RUN!!!

they were just bought out. never a problem until the merger with SSB. im looking at reviews of…read morethe competition and changing my account to another bank. the reviews with the merging company are awful and im already having issues during the first week.

Great bank and they think of the normal people, not like Chase who only wants perfect people.read more

A company really messed up my checking account at Prosperity. I called and spoke with Mr. Enrique…read moreDeanda and he immediately understood what I was upset about, and gave me some very good advice to protect myself in the future. He later checked my accounts, and let me know what he had done. Very grateful for such quick and accurate help. Thank you so much Judy Robertson

Poor customer service the teller in the drive thru literally had a Staring match with me. We seeing…read morevideos of customers clowning on the working at places. But the worker has to Ck themselves their attitudes like the old Smokey bear use to say only u can prevent forest fire. Meaning if u don't won't extra over the top attitude don't give attitude bc I'm going to match your energy on a higher level.

Mark and the team at Prime were fantastic throughout the homebuying process. My 2nd deal was a…read morecomplicated and long short sale and Mark was highly effective throughout the entire process. Easily reached, direct and clear communication, timely, accurate, and informative are all apt descriptions of my experience. Mark was able to take very aggressive timelines imposed by the sellers lenders and guide us to a fully funded closing in less than 30 days! Very impressed with the service and successful closure. Thanks Mark and Team!

Mark is truly the best of the best. He will shoot you straight and make sure you are fully informed…read morewhen you are making the largest (and most stressful) purchase of your life. If you are looking for a true advisor through the entire home buying process, Mark is your guy. He has tons of experience and an excellent team. I've called on hundreds of loan originators throughout my career in mortgage and no one compares to Mark Raskin. He is a wonderful human being who truly cares about his clients and does everything he can to get you the very best deal. I have worked in the mortgage industry for 15 years and have seen every type of loan originator there is. Mark sets himself apart with his service, experience, and expertise. I can count on one hand the loan originators I would recommend to my family and friends and Mark is number 1. If you are thinking about buying a home, call Mark. He will be helpful, he will be kind, and he will advise you every step of the way.