HORRIBLE customer service! When you don't work a 8-4 or 9-5 job and call ahead to pick up glasses…read moreyou paid $400 for because you finally have a day to try to get there while they are open, they close the door right at 5:00 and the workers walk out to their car looking at you as they get in their cars and leave. Sure glad we called ahead and told them it would be right at 5:00 just to see them walk away and not let us pick up the glasses. It was just the touch to make us look for another optometrist.

Dr. Vardeman is thorough and meticulous in her exam…read more She asks about your work and identifies special needs (for me, to have two different strengths of readers for my three screens). She knows I am diabetic and gives special care to monitor for issues (and explains how my blood sugar levels impacts my sight. I highly recommend her for good eye care. The staff is friendly and helpful.

Dr. Ryan Self is great as well as all of the staff i have interacted with! highly recommend him! i…read moreonly got contacts from them, $55 fitting fee, had to do 2 different trial contacts as the first i had issues with my astigmatism, second was better. second one that worked was a lot more pricey, just my luck lol, but that's my eyeballs fault lol. made an appointment for my husband with Dr. Ryan Self since he was so great, finally found our family eye doctor! yay!

BUYER BEWARE! THIS PLACE IS A RIPOFF! Needed to have my eyes checked and get a new prescription for…read moreeye glasses. The exam and prescription appear to be okay BUT the issue starts when you are lead like sheep to the frame showroom after your appointment with the doctor. Sat down with the salesperson and found out that the cheapest glasses I could get for my prescription and lens requirements was $477. All of their frames are at least $199. Went to Sam's Club and was able to get 2 pairs of glasses with the same lenses for $344. There are several online alternatives which offer much better prices than NEA. Do some research and shop around before you buy anything here.

The Nacogdoches Walmart Vision & Glasses is AMAZING! Great staff that take the time to work with…read moreyou to select the perfect pair of glasses! They ensure that they stick with what your insurance covers and don't try and upsell you any services that aren't included. I have been going here for years and I've NEVER had an issue! Thank you to all the staff at this location for always making my experience WONDERFUL!!

Wow, blown away by this place! I usually hit up a different eye clinic in town, but they didn't…read moretake my secondary insurance and I knew this was an emergency. I called with my eye emergency and was told to come right away, they'd get me in. The front desk gal was very helpful with the paperwork since I only had one good eye. I sat only a few minutes before I was called back for my initial assessment for eye pressure checks and such. Even that staff was friendly, kind, chatty and patient. I felt sooo silly about my eye injury, but she made it humorous. The eye numbing drops were spot on and such a relief! (If you have ever injured your eye, you know how crazy you can go because of those pesky brain signals). Afterwards, there is a secondary waiting room before an exam room opens up. I sat there for maybe 5 minutes before being guided back to a room. Another few questions and Dr. Berg walked in to help a girl out (me, I'm the girl that needed help). He was also patient, kept up the humor and was very practical and straightforward. He did a very thorough exam for a last minute appointment. He didn't stop until he corrected any possible irritant. He also sent me off with some free eye drop samples (they were a dream!) As I was heading out, even the billing gal was so lovely! I explained due to coinsurance, I don't have a copay and she just sent me on my way. No arguing. No "double checking." It was so lovely! This place has excellent service and staff! I was blown away with Dr. Berg's professionalism and down to earth attitude. This place will be my regular clinic from now on.

This review is not a reflection of Lehmann Eye Center of NACOGDOCHES TEXAS, but of the Volunteer…read moreMs. Ann that called in regard to a "patient pick-up. She was very rude. Not my previous experience or interaction with her, therefore I am reluctant to say, this is a normal interaction. Upon calling @1:30 pm, she asked for my mother, I explained, my mother was on her way to the facility to pick up the patient. Ms. Ann continued to say, my mother's name and each time, I stated, this is not my mother, she is EnRoute to the facility to pick up the patient. The 4th time she said, we called you (which was 5-minutes earlier 1:25pm) and we have been waithing outside for you to pick up the patient. I again, attempted to explain, "you spoke with my mother and she is on her way". Ms. Anne, then again said, "we have been waiting outside" waiting for you to get here. I responded, "ma'am, I am not the person you spoke with, you spoke with my mother, she is picking up the patient". Nothing else was said, she simply hung up the phone. Unnecessary, unprofessional, and very disappointing. 2:09 pm: Update, my mother just made it home with her friend. 1st, what was different with the process. As my mother waited to pick up her friend, each car that drove up to the facility, the volunteer walked out, car was identified and then the patient was brought out to the car, NOT WAITING OUTSIDE. I could assume alot, however, I will keep it simple. Not to mention, the 2nd person that called, my mother informed me, HE stated to my mother, He contacted me on MY Work number- my work is a 512#. So let's try it again, that is simply a lie. The bottom line is, the VOLUNTEER called as she was taking the patient outside for pickup. As other people arrived, no one was waiting outside, other than my mothers friend, as other patients were inside waiting until the designated driver in the identified vehicle arrived. Oh, failed to mention, when the volunteer called @ 1:25pm, my mother gave a descrtiption of her vehicle.