HIGHLY recommend Channelview Supply!!! We took our new…read morecamper--less than a year old-- to Fun Town RV in Wharton because none of the three AC units were working. They kept our camper from January through April, only to test the ACs on a day when it was 34 degrees outside. Unsurprisingly, they called to say, "Everything's working fine." Spoiler: they absolutely were not. We've owned other campers and know what a functioning AC feels like. With three units on board, it was painfully obvious nothing was working. Frustrated, we picked it up and took it to Channelview Supply. Within two weeks, they diagnosed the issue correctly (all three AC units were bad), submitted the warranty claim, and replaced them with new, upgraded units. Fun Town RV wasted three months of our time and did nothing to actually solve the problem. Channelview Supply did in two weeks what Fun Town couldn't do in three months. Save yourself the trouble and go to Channelview Supply for your RV service. I strongly recommend them if you want honest, competent service.

When it comes to principle. No-one is above the law. There…read moreis no wrong way to do the right thing. I dropped off my trailer on 07-24-2023 to get an estimate for some damages on my 2019 Travel trailer. After waiting 2 weeks I called for an update . Had to leave messages for someone to call me. No return calls. After another week waiting. I called again and had to leave a message. No return calls. This is not uncommon according to other reviews. I waited another week on Monday. I finally spoke to Alice. She promised my quote to be ready that Wednesday. No return calls. I called again. Left messages. After being ignored for 34 days. I called again on 08-28-2028. I finally was able to speak with Alice to let her know I have decided to take my trailer out and go to another facility. She told me she an estimate (all of a sudden). Must be magic. I told her I didn't want the quote and there service. If it takes numerous phone calls and 34 days to get an estimate. I cannot imagine how long it'll take for my trailer to be fixed. Rather than complicate things in the future. It is best to shake hands and part ways. Next thing I know. I get a call from the owner Becca telling me I cannot have my trailer because I owe $175.00 for an estimate. I asked her what estimate? I never received it. She blew up and told me no money no trailer. This is when things went downhill. I go pay for the estimate I didn't receive. Another gentlemen claims he is also the owner and Becca come out. Your trailer has a bad tire. We don't want to fix it. I asked nicely this is not fair. I have no way to replace it. It wasn't damaged when I brought it. You can see the picture. This tire hit something while in there possession. It is my problem now. This is when I get on the phone with Harris county because they won't give me my trailer damaged tire or not. They thought I was bluffing until I waited. Next thing I know after waiting over 30 minutes. I see the male owner pulling my trailer and dropping it with a bad tire. The most decent thing would've been for them to at least change the tire with my spare. Fortunately bad people don't intimidate me. I hired a repair company. Harris county was trying to make this a criminal case. Instead I accepted just a civil report and left. Folks great place to go in and get a part that is on the shelf. When it comes to service beware they never accept responsibility. The Customer is always wrong and management is full of excuses.. You will see when they respond. My trailer is in a much better place. God is great!

I am glad to be introduced to Cynthia Galan at utility Trailer Sales Southeast Texas Inc. She has…read moreexcellent customer relationship, diligent and professional. I think this is the best place to purchase your equipment in Texas. Based on inventories and customer service. Mulsanne Millennium Trucking Inc.

From the owner: We are one of the largest and most respected trailer dealers in the country, making Utility Trailer…read moreSales Southeast Texas, Inc. the number one choice for all of your truck, trailer, and tanker needs. Utility Trailers has 10 locations. Each location is available to serve your particular needs recognizing the importance of limiting your downtime.

Many months ago I was out with my nephew teaching him to pull a small trailer. We needed an…read moreadapter for the trailer to make the lights work correctly. We stopped by Pasadena Trailer however they were closed. It was the weekend. The new owners were inside and promptly opened the door asking how they could help us. $10 adapter and they were very helpful. It's great to have them in the community. Check them out! Good people.

Outstanding service! They will go to great lengths to help a customer out. I could order off of…read moreAmazon but the personal help and attention to detail makes all the difference. Plus they are DOG friendly ....they let my best buddy come into store and cool off. If my dog loves them you will too!!!!!

Thanks to victor for responding to me and finding the trailer i need for business , super helpful…read moregracias

I have dealt with these guys on several occasions, bought a utility trailer in 09, had them replace…read morethe receiver on my Kayak trailer few years ago. They know their stuff. Customer service has been awesome. This time, I inherited a small homestead trailer from my father who had passed away, that needed some TLC This last time I just went into identify a bolt, that no one could, although they misidentified initially one of their shop guys knew what it was after I called the seller in NC. I had bought some replacement lights a O'Reilly's, wrong ones but I didn't know, they replaced the in-op one for free In the rain before closing time. None to what I expected but thoroughly impressed. Hats off to these folks here.

If you've ever driven late at night, you know the feeling. Everything is going great until, out of…read morenowhere, an overhanging tree branch decides it has a personal vendetta against your trailer. In the darkness, I honestly wasn't sure if I'd hit a tree or if aliens had just attempted to board my trailer. Daylight confirmed it wasn't extraterrestrials. It was just Mother Nature reminding me who's really in charge. Like most people, I wasn't exactly excited about taking my trailer to a dealership for repairs. We've all heard the stories. But Utility Trailer Sales Southeast Texas completely changed that experience. My service advisor, Brandon Garcia, was outstanding from start to finish. He was professional, honest, knowledgeable, and kept me informed throughout the entire process. No surprises, no runaround, just excellent customer service and quality workmanship. When I got my trailer back, it looked exactly the way it should have, like the tree never declared war on it in the first place. If you need trailer repairs done correctly the first time, I highly recommend Utility Trailer Sales Southeast Texas. Hopefully you never have to meet Brandon because of an angry tree, but if you do, you're in excellent hands. #AeroLuxeGround

Bought a trailer from them 06/11/21 and still do not have a title, registration, or license plate…read more Everyone there could care less that this has not been cleared up. You would think they would want to get this trailer out of their name, since we use it and they would be liable for any accidents!