***DO NOT PURCHASE THE GROUPON FOR THIS PLACE***
Beware of the bait and switch at this place. Prior to purchasing the groupon I called to find out what type of alarm they were offering. I was told that if you purchased the groupon for $129 that you would have a prestige alarm installed and if you purchased the $199 groupon, which should've been for $400 worth of equipment, then it would be a remote start viper alarm with a two way pager. So, after I heard that I figured that was a great deal, but it was too good to be true. After driving almost a hour to get to this place they tried to switch everything up on me and give me the crappy prestige alarm which I could've gotten anywhere else for the same price I paid for the groupon. They also tried to tell me that the pager remote was not included, but then told me that they would give me one anyway. Not only that, they wanted to charge me an additional $129 for a bypass module, the same module I paid $20 for near my house where I went and had my remote start alarm installed.
After bringing up what I was told on the phone the day prior, the gentleman that I spoke to told the other guys in the shop that yeah he did mention that it was a viper alarm, but that he was confused because they had a couple of different groupon ads going on. That was clearly a lie because they only have one ad going on. After that I asked the guy how much he charges to install the prestige alarm and he told me that it's anywhere from $259 to $299. Then I asked how much the viper alarm was and he said it was $399. That's when I pointed out that their groupon ad states you will receive $400 worth of goods for $199. The guy quickly started back peddling and changed everything he just told me. He right away said that he told me they charged $399 for the prestige and $499 for the viper. That was clearly BS because if you look at any shop around Houston you'll see that you can get the same prestige remote start alarm installed anywhere from $180 to about $269.
This shop may or may not do good work, but I will never find out because I will never return to this place and I encourage all of you to look elsewhere. Any place that does shady business like this is definitely not trustworthy and does not deserve your business. Luckily it had been less than three days since I purchased the promotional value through groupon and they were very helpful in refunding me my money. They actually were the ones that suggested I write a review about my experience on yelp. Anyways, Do your homework first and find out exactly what it is that you're getting before you shop here. You're better off going somewhere else and saving yourself the hassle of this place's shady business practices. read more