Tiffani Camp, owner of Artistry Floors, installed our wood floors in February 2024. We hired a…read morecontractor to oversee the project , because we were going to be out of town for an extended period of time. Our contractor hired Artistry Floors , who they claim to know very well and have used many times. While we were gone, the project began. The wood flooring was delivered and dropped in the front yard and directly installed into the house (we have a ring doorbell). When we questioned what had happened, we were told the wood did not need to be acclimated because it came from an acclimated warehouse. Many months later, we discover this is NOT true. I called the vendor that sold the wood to Artistry and they told me that they have NEVER had an acclimated warehouse and they tell the installer to let it sit 2-4 weeks in the customers home before installing. Tiffani, and our contractor, will claim that our floors acclimated for 2 months. They consider installation date to finish date "acclimating". However, the floors were nailed down in place, therefore, not able to properly acclimate. Tiffani does not have any or WON'T provide moisture readings for the floor she installed. Not only are we having issues with warping, the finish job is terrible. Artistry floors did not clean the floor properly before finishing. We have so many places where debris is stuck to the floor. There are also places that were completely missed - such as under the stairs treads. They also left piles of debris along the baseboards in our media room. The wood shavings are so sharp they will cut your hand (picture included for reference). The stair treads (pictured below) have literally lifted off the stair bases. When we approached Tiffani Camp and our contractor, they were incredibly rude and dismissive of our concerns. They did attempt to come out to fix the issues, but did such a poor job, that we asked them to not proceed until we hired an inspector to come look. The inspection report uncovered more issues than we were aware of. The address of her business is not a location you can walk into - yet she makes it appear that way. It's a rented PO Box off Hardin Road in McKinney. I know this - because I used to have a PO Box at the same location many years ago. Here's her address - the "320" is the PO Box at Pack and Parcel. This just another example that Tiffany isn't trust worthy and you can't believe what she says. So if you use her - and then have an issue - and then try to reach her at her "office" - that's not happening. MY ADVICE - DO NOT HIRE - IF YOU HAVE USED THIS COMPANY, I SUGGEST YOU HAVE YOUR FLOORS INSPECTED. If I could give this review 0 stars I would. It's that bad. Update - on March 21st - I received a response from Tiffany. She did not take responsibility in her response and stated she was not able to fix my floors because I didn't give her the opportunity to. That is because she is not willing to fix the floors properly. She wants to screen and coat the floors. That is not the proper way to fix this issue. That's like putting makeup on a pig. We paid an industry approved inspector to evaluate the floors and write a report of how to move forward - which she agreed to and said she would fix the issues found in the report. She claimed in her google response we didn't pay her. Would anyone pay for these results? NO. I am absolutely willing to pay AFTER my floors are fixed - PROPERLY. I don't owe a contractor final payment until we are satisfied. She also mentioned in her response to me about her "warranty" she has offered. The warra is no use to us. She has to finish the job properly before any warranty would be considered. Tiffany deleted her google response and then on the same day - a new glowing Google review appeared on her profile. hmmmm... she had zero reviews and now she miraculously has a new review- on the same day. . Coincidence? I don't think so. There is nothing Tiffany can say to dispute the pictures of the work she performed. I'm still perplexed that she performed the work and then asks to be paid. I will try to add the picture of her partial review notification to me. Sadly, I didn't screenshot the review. Don't think she would remove her response. That is a perfect example of her lack of integrity. Responding to Tiffany - I am not harassing you on social media. I am giving an honest review and trying to help other people not end up in the same situation we have. Yelp and Google reviews are places where customers can leave honest reviews. If you don't want a bad review - do better. I have not posted any content on "social media" such as Facebook or Instagram. i hope people do their research - and my offer stands - please reach out to me - come look for yourself on the "workmanship" of this company and how they do business.

Tiffanie is an excellent wood flooring contractor. Our new home had tile flooring installed…read moreoriginally by probably the worst flooring company in the state, Granbury Carpet and Flooring. The tiles they installed were popping off of the slab less than two years after the home was built and we moved in. We hired Business Flooring Specialists out of Fort Worth to remove and replace our floors as Granbury Flooring would not do anything to remedy their $h**ty work, nor would they stand by their installation. Our new floors installed thru BFS, using Tiffanie are reclaimed 150 plus year old wood floors supplied by me. Tiffanie made sure that we let the wood acclimate inside our home for 7-10 days. She also checked the flooring with a moisture meter telling us that it needed to be 9% or less moisture, or she would not install it until it was. After 7 days, it read 8.7%, so install began on the following Monday, bringing the acclimation process to a full 10 days. We wanted a glue down installation as it allowed us to have a wider floor plank. After glue-ing the boards down, screen sanding was done, imperfections repaired, and then the sealing process was completed. Our floors are beautiful. Tiffanie has advised us as to how to take care of the floors along with what cleaning products to use. She is one of the best flooring consultants/contractors I've had the pleasure of working with. Believe me, I know. I've been in the architectural business since 1979. Great value for the work and effort put into the project.

Seriously the best contractor I have ever hired! 100% satisfied and will be giving y'all a call for…read moremy next project. :)

We called three other places to see about a partial demo on our kitchen. The "other guys" quotes us…read more$500 more than Sovereign. We thought it was too good to be true. We called and spoke to TJ at Sovereign and explained that we didn't want to demo the rest of our kitchen. He was able to come out that afternoon and give us a quote. He had his guy out the next day and Slay did a great job. He said it would take about two hours and he finished in under that time. Slay was very professional and friendly and cleaned up. We plan to use them for future jobs. We would highly recommend them!!

Highly recommend this company. They do great work. Honest and trustworthy for all your concrete…read moreneeds

customer service is unmatched and top of the line. they guarantee their work and stick to it. the…read morevalue is unmatchable

The owner is Eduardo Perez, he has done work for us twice now. 1st was a small half bath where he…read moreinstalled quartz, he now has replaced all 3 bathrooms with quartz countertops and they are spectacular. He has access to all types of countertops and his pricing is at least 40% lower than Home Depot or Lowes.

Business Hired to do a bathroom renovation work was substandard to say the least. Workers were…read moremostly incompetent and caused damage to our home that was not repaired. Workers did not show as scheduled. Often came without proper tools. I would give this a minus 10 - not even one star! Paid $$ but work not done. Most of the job had to be done over. AWFUL experience!!

Great service and amazing quality work. Any questions I had were answered in a timely manner and I…read moream very pleased with the outcome of my new bathroom!

Nadine Floors were great - the manager Norm was very knowledgeable and patient with us. He…read moredefinitely delivered and my installation was beautiful the installers were awesome - we love our new tile floors. Highly recommended

Just a wonderful job! We had carpet removed from a few rooms…read moreand replaced with hardwood flooring. Norm in the Frisco location helping us pick out flooring that was similar to what we had in other areas of the house. We set up an installation date, they followed up and were right on time. Martin and his team did a great job moving our furniture, removing the carpet and padding, leveling the floor, placing the hardwood and clean-up. The floors look great! We will definitely use them again!

I called and visited this business to do a small granite job in my home. They acted interested and…read moreon top of it, but I never heard from them for weeks. Had the job completed by another firm very efficiently and with good workmanship. I had to visit the business in person twice because no one was there during business hours the first time. After visiting in person twice and calling them twice, with no follow up, I decided maybe they were not that interested. I would be wary.

We used Granite Outlet of Frisco for our office, hobby, and laundry room countertops.Guillermo and…read moreVeronica were very professional and personable to work with. Guillermo helped us pick our materials, was able to answer all our questions, and was prompt in getting back to us with a reasonable quote. Veronica was prompt in working with us to ensure the installation was to our satisfaction. A big plus to their men of installers. They were very polite, hard workers, mindful of their surroundings, and did professional work!

Great service and work. Very professional and timely. Would definitely hire this good company again.read more

I highly recommend Grout 911 for their responsiveness and value…read more They were able to assess cracked tile damage in one of my rental properties and referred me to a contractor that would replace broken tiles. They did match grout for the kitchen backsplash and it looks good as new. Grout 911 is on my list of contractors for all of my properties.