Angelo and his staff made everything easy for our family, they did things with the upmost dignity…read moreand professionalism in time of heart ache. I HIGHLY RECOMMEND ROMERO FUNERAL HOME they will explain it all to you step by step, the value of service is felt with love and concern as if it was one of their own. A Million thank yous

Romero Funeral Home is incredulously unprofessional and held my grandmother's body hostage for a…read morecost that was never agreed upon by our family, making our difficult experience, unbearable. They came and took our loved one's body and transported her to Pueblo at the request of a 3rd party, from a rural area in southern Colorado. When my parents contacted them to understand what was being done, what next steps needed to happen, pricing, etc., Romero's decided to then inform them that they do not service the area from which they picked her up from. So my parents proceeded to ask how much they needed to pay for the unauthorized transport, and the office stated it would be $375. Although not happy about it, we decided to pay it in order to take care of my grandmother and get things moving in the right direction. We had our chosen funeral home contact them for release, and they then stated it would be $593 instead, refusing to release her to the chosen funeral home (Angelus) until their undisclosed charges were paid in full. We learned after this occurred, that this is not the first time this type of mistreatment has occurred to a grieving family by Romero's! Two weeks prior to our incident, another family experienced similar treatment by Romero's. Everyone, please do your research and read reviews when taking care of passed loved ones. Some do not take care of grieving families as they should, and Romero's seemed to take advantage of the situation. I will say a great alternative is one we chose (Angelus Chapel Mortuaries) who have been phenomenal in helping us navigate this issue and helping ease the stress going forward. I hope this helps at least one person avoid the trauma my family is going through. God Bless.

I really don't know how to thank Gerry and his staff enough. I'm just so pleased how they handled…read moremy sisters graveside burial. They made sure everything was in order. This was a very complicated process as the casket had to be picked up in Denver. But everything was handled with grace and dignity. They're probably isn't enough money in the world to say thank you. Gary came out in the polar vortex snowing and 7° but still waited until he knew my sister was safe at home.

My cat died suddenly on March 3rd. I called Montgomery and Steward, and they took her that…read moreafternoon. The staff was caring and professional. For only $90 they cremated her. My husband wanted her paw prints, which was $25 extra. I thought it would only be ink prints, but they were done in plaster. Even though she was a pet, she was treated with the same dignity as a person. She came home in a lovely box, with her prints in a cute bag. I am thoroughly happy with their service. The price was cheaper than the animal shelter. The prices are fair, going by the size of the animal. There are paw prints, urns, and other things for animals if you care to purchase them. I will definitely keep this place in mind when my other pets pass on.

I have been a volunteer photographer on the Imperial Cemetery for Find a Grave and have spoken to…read moreRoberta (Robbie) regularly and Keri occasionally, both of whom have made my ability to get requested photos taken in a timely manner. Thank you for a great staff, the grounds crew always wave and say hello! Even through their extremely busy times (considering the impact of Covid) they've gone above and beyond. Thank you again!

Andrea T. was an absolute help in an already "negative, nightmare driven industry". She absolutely…read morehas a gift in speaking and consoling. I greatly appreciate her and her tactfulness and professionalism. It makes me want to have her at all rough times in my life. I hope other folks working this industry can learn from her, because your approach to clients can change everything

3rd complaint over nearly 3 years. Manager Andrea said give it till spring. Said sprinklers were…read morefixed and new grass planted. Where???? Does not answer E Mail. Phone call next. My daughter grave is FAR from the only one without ANY grass .I see sunken graves and ground hog problems all over that place. These people have NO respect. So sad.

My father passed in February 2022 he was laid to rest with my mother who passed in 2021, we ordered…read moretheir headstone in March 2022, as of today their headstone still has not been placed. I have made numerous calls and have gone to the office and I get nothing but excuses from no man power to delivery truck broke down today I was told the granite arrived in September but it was sent back because it had oil on it.I also complained about the grave site nothing but dirt and weeds was told they received 600 lbs.of fertilize and seed and would make sure it would get taken care of.