I went for an MRI seven days apart. "BEST" & "FASTEST" come to mind. This was my experience:…read more 1. Open late-- no need to miss work! 2. Great w/ regard to making appointments & rescheduling-- easy! 3. Lots of parking 4. Large, clean waiting area & clean bathrooms 5. Friendly staff 6. No waiting past appointment times 7. Secure lockers to hold valuables 8. Very friendly, caring radiologist/radiology tech (Thank you, Patrick!) 9. Clean MRI rooms-- I used two 10. Handed CD (results) almost immediately after the exam Would not wish to use another facility for any type of future scan...

Moffitt is apparently so busy I was sent nearby to get a post-op cat scan. The place was easy to…read morefind, parking was simple and the wait was minimal. Most importantly, the staff were positive and friendly which always helps. I appreciated their professionalism and smiles. Even better, the results were good thanks to my surgeon and modern medical technology. Celebrate each and every day!

I needed two Areas to have a CT, unfortunately I needed to schedule different days due to booking…read moreslots. When I arrived I was greeted by Tonya who was very professional. Then called back by Kourtney, technician, who saw the other CT ordered for next week. She cheerfully worked her magic and was able to complete both procedures today. She is so professional but kind and caring too. Mark is the manager and runs a very professional and clean facility. These staff members appeared very dedicated to exceeding customer expectations. I thank them very much ! I was in and out in less than an hour.

No one EVER answers the phone. I was on hold over an hour and ended up driving up there just to…read moreanswer a question. Very frustrating to say the least!!

I went to SimonMed for a ultrasound on my kidneys. I have stones. They also found that there was…read morestress on my liver. That night my back and stomach was cramping worse than labor pains. I thought that I was passing stones. When it got so bad I went to the emergency room. Because of the portal and fast results I was able to show them Simons findings resulting in faster treatment and removal of my gallstones and next day gallbladder. I was so grateful because the pain was unbearable and they were able to administer pain medication before doing their own tests due to Simons test findings, and with a pain as severe as that it was amazing when it was finally relieved. Worse than labor pains. KayCee Cary

Extremely poor customer service and a complete lack of professionalism…read more I showed up for a scheduled X-ray appointment only to be told they "don't have X-rays today" because they lost a technician. What's unacceptable is that no effort was made to notify patients who already had appointments scheduled. A simple phone call would've saved people time and frustration. The front desk experience made it even worse. The man at the front had some of the worst customer service I've encountered--he refused to even look up and speak to me directly, didn't explain the situation like a professional, and instead handed a piece of paper across the desk telling me to go try other locations. No apology. No accountability. No respect. If you're going to cancel services for the day, own it, communicate it, and treat people like adults. I won't be returning, and I wouldn't recommend this location to anyone who values basic professionalism and courtesy.

AdventHealth is a wonderful place to have your needs satisfied. All personnel are polite, helpful,…read morecompassionate, and patient. I thank the MRI team for their service. They are exceptional. Thank you.

Advent Health-Tampa (Pepin Heart) provided the worst hospital stay of my life. Would have given…read morezero stars if possible. Had a test done as an outpatient one day; went to the ER the next day with worsening symptoms. They admitted me for observation. THEY WAITED FOR FIVE DAYS, with me in the hospital, expecting daily hospital-size copays, to have the test read that was done as an outpatient. When I complained to the proper authority, they sent a letter explaining how busy they were. THEY WAITED FOR FIVE DAYS on this one test to determine if they would move to a heart catheretization, then determined at the end of my stay that no, it was not necessary. The 'hospitalist' assigned to me was an Internist - no different than my PCP; I had to beg to see the Cardiologist who came day I was released. I never felt I was being taken seriously; the 'hospitalist' prescribed medication without checking with me or my PCP. Either one of us could have told her I had tried the same medication 2 weeks before and discontinued it after 5 days because of horrible side effects. I could go on - stay away from this hospital. They are a 5 star when it comes to money and 0 star when it comes to patient care quality.

My wife's story starts in Texas. But I have left reviews and am also taking legal action!…read more In the case of this hospital my wife was admitted into the ICU after the emergency visit, she was there for 3-4 days then to a room where she spent another 3-4 days, mind you she's been complaining about a pain above her stomach and she was jaundice saw a GI and was sent home. 4 days later we're back in the emergency room for the second time and they're asking questions like it's all new? Really? You have to be kidding me! Needless to say she was again admitted into the ICU, now I am really upset about what had just transpired and has been! When finally my wife was taken up to her room it was late and she hadn't eaten anything since the morning and her sugar runs high another thing they never got a handle on till now? The day before her surgery? Seriously? Anyhow, I went out to ask a nurse if she could tell me more or less a time she was going to eat because I was going down to the cafeteria to get something for myself and I could just bring her something from there and I get a sarcastic response at a time even Jesus would come down off the cross to say what I said. That being said, without my knowledge I was issued a no trespass, this means that on 02/25/2026 I cannot be at the hospital during or after her surgery, my wife is have a procedure called a whipple, this is a delicate procedure and I can't be there? I'm no criminal and they're treating me as if I were. Listen, this is the 3rd time my wife has been admitted into the hospital the incident happened the second admission she was admitted and I went to see her every day multiple times a day with no issues or problems, I take her back for the 3rd time and I'm planted with a no trespass? Why now? Why not when the incident happened! That was the last day I saw my wife...They have also lied as to what happened. There's someone in security at the emergency area and the nurse on the 3rd floor but not on the icu side whom are 2 individuals that should not be in the line of work they chose. I placed a complaint with risk management and also the security company. Am looking at legal options as well! Do not I repeat please if you love yourself or anyone do not let them come to this hospital! If a place like a hospital needs metal detectors? Make an about face and run!

I would not even give one star as these people are thieves. I used their services at an Urgent Care…read morein Venice Florida at an in network facility. Never was I made aware that the room with the xray machine in it was not part of the hospital system. So fast forward a month later I get a bill for the entire amount stating that they were OUT OF NETWORK and since my insurance was an HMO, I had no coverage. So I contacted them (RAF of Florida) and asked them for the same discount I was given last year when I had NO INSURANCE (50%). They said no, since I had insurance, even though they didn't take it, I was only allowed a 20% discount. Thieves....cash is cash regardless of whether I had insurance or not. This should not play in to this equation and even a bigger question is why would they be allowed to set up shop inside a facility and not be required to take all the same insurance as the facility that people end up at for non emergency services. . I have called this group 3 times asking for the same discount as previously and denied it. I have filed a formal complaint with the Florida Department of Consumer Services and will continue to warn people away from this group. They are opportunists and seem to prey on those without insurance or out of network. If I had medicare, they would get about 10% of what I am offering so they should be grateful I offered 50%.

This company sent a bill nearly 12 months after the ER visit. I tried calling but the number goes…read moreto Tampa General Hospital who said RAF have the wrong number on their website and won't change it. Everything about this bill nearly a YEAR later spells scammy to me. Way to hit a person at the end of the year with a bill they weren't expecting. Is it too much to ask that a bill be sent within 3 months of the visit? Does anyone even work in the billing office?

After MANY attempts, in person and on the phone, I cannot get TGH Imaging to send the Oct. 13,…read more2025, CT scan imaging (not the report; the actual imaging pictures) of my husband to Moffitt. I have tried and Moffitt has tried multiple times. If TGH Imagining does not send them SOON, he will have to have another CT scan done at Moffitt.

Not coming back here again for mammogram. Walked into an old outdated and unclean waiting room so…read morecrammed with patients there were no seats left. I had a Liver Transplant last year so I took my masked face and sat outside entrance to wait in 49 degrees. All my information is in the TGH portal system but I had to fill out unnecessary forms. I took paperwork and filled it out outside, turned back in quickly and went back outside. Guy at front desk half asleep with earbuds in just checking people in and handing out paperwork. Had to go inside several times to check to see if my name was called because it was 20 min after my appt and I was still standing outside. Back in the imaging area the atmosphere felt cleaner. The Tech was super nice and quick and we a fun conversation during my exam. She gets a ***** rating, but the facility does not.

This location has such excellent and caring staff staff all around and it's been a great…read moreexperience. Dr. Harris TRULY cares about you and what you are going through and treats you in a way for you to actually get better. He is the best doctor that I've EVER encountered in my entire 50 years. If I could, he'd be my regular physician. Period.

From the owner: Complete Care provides comprehensive injury care for patients recovering from auto accidents and…read moreslip & fall injuries. With 30+ neighborhood clinics across Central Florida, we offer same-day, walk-in, and telehealth appointments to help patients get the care they need quickly. Our holistic care model includes on-site evaluation, chiropractic and rehabilitation services, diagnostic imaging, orthopedic and neuro specialists and personalized treatment plans designed to address the root causes of pain, restore function and support long-term recovery. Our experienced medical professionals have helped tens of thousands of patients heal while navigating Florida Personal Injury Protection (PIP) claims. Known for friendly staff, flexible scheduling and a supportive environment, Complete Care is committed to helping patients recover comfortably and get back to daily life.