The experience with this practice has been incredibly disappointing. Clinical assistants meet with…read moreyou first to get your medical history. In my appointment, the assistant obtained the history and then left the room and talked quite loudly to relay my information inhealth history to the provider in an open workspace with multiple desks and staff. That wasn't awesome as health information is protected and on a need-to-know basis, and so the open area exchange of info seems not in line with expectations. Then there were supposed to be orders sent for secondary diagnostic testing. There was a 3 week delay in the orders for this being sent/received. I then went to research the order status and found that my insurance didn't seem to require the secondary diagnostic test (and therefore wouldn't cover it.) I tried to discuss this with the provider but this was quickly dismissed. I then made a lot of calls to finally ensure the paperwork was submitted successfully (another several weeks and honestly not my job) only to hear that my insurance had denied the secondary testing. That was mid-July and the office/provider has yet to contact me to discuss (it's now mid-Aug.) This just isn't the experience I expected and I can't recommend this practice.

Amazing doctor that's over qualified as he's a Type 1 diabetic himself!…read more Staff is great especially his MA. They have always been very responsive especially thru text If you want the best endronologists in the valley without the huge hassle of like the U and all the nonsense protocols and big hopsiptal feel then deets is it. The care and reccomendtions I've received have been awesome and he always answered all my questions and concerns. It's Great to have good doctors behind you that can help in your diabetes care.

I've been trying to find someone (anyone) who can get to the bottom of my hormonal issues. For…read morecontext, I was diagnosed with hypothyroidism at 14. I've been managing my thyroid issues for 13+ years now, but I still feel terrible constantly. I went to Justin Hewlett (no longer at this practice) because ever since the moment I hit puberty, my hormones have been out of whack. I was a bit hesitant to see him, because he specialized in sports medicine, and I'm not a skinny girl. I got labs done, and when I came back for a follow-up, the lab hadn't even sent him the results, so I had to show him the levels off of my phone. I was slightly alarmed to see that a good chunk of my results were considered "abnormal", with one hormone, the ACTH was sitting at 117 (the highest 'normal' number is 63). He had me test my levels again the following week just in case. To no one's surprise, the levels measured last time were still abnormal (with my ACTH rising to 177). He mentioned that my pituitary gland seemed to be overworking itself, but he didn't think the elevated levels were of any concern. I requested an MRI, as it's relatively common for the pituitary gland to have a cyst or nodule on it that would cause a hormonal imbalance. After probably about 6 months of going back and forth with the front desk trying to get them to submit a Prior Authorization for the MRI, I finally just gave up and never ended up getting the imaging. I ended up trying to switch providers to the SLC office, but the receptionist said that I wasn't allowed to switch providers if I had already seen someone at their group. Overall the experience with the Utah Endocrinology Associates was a giant waste of time, and I still feel utterly horrible physically after seeing them.

I was charged a $30 no-show fee for an in-person appointment I never scheduled or confirmed. Every…read moreone of my previous visits was virtual, and I was never told this one would be different. On top of that, they failed to send lab orders in advance -- something they've messed up before, causing unnecessary delays. I started trying to resolve this in early June. I called multiple times, and a staff member told me their manager, Rosie, would call me back. That never happened. Eventually, another staff member named Drew gave me Rosie's personal number. I spoke to her directly, but she said she couldn't help because she wasn't clocked in -- and I never heard from her again. I sent a written dispute on June 26 and asked for a response within 10 business days. It's now mid-July and still no resolution, no call back, and no accountability. I've already filed a complaint with the Better Business Bureau and will be submitting one to the Utah Division of Consumer Protection next. This office clearly has serious administrative issues and doesn't seem to care about patients once they have your money. Save yourself the headache and go somewhere else.

I don't quite have the words to share how much Red River Wellness has changed my life. It was my…read morefirst experience in 14 years in which a doctor validated my Hashimoto's symptoms and did not dismiss that they were all connected. Dr. Stadler and Dr. Andersen were incredibly thorough & patient. I never felt rushed and no question was too big or small. They did regular labs to monitor if what we were treating was effective and pivoted when needed. They partnered alongside me in my healing journey and gave me the confidence and tools to continue moving forward living a healthy lifestyle. I have my energy back, reversed my inability to loose weight, my blood sugar imbalances are managed through the protocol I've learned and I can now eat foods I haven't been able to have in years. I put off reaching out to Red River Wellness for so long in fear that it would yet be another dead end and knowing what I know now, I wish I'd made the investment in myself so much sooner!

Speaking from experience by reflecting on the positive impact RedRiver Health and Wellness Center…read morethrough Dr. Stadler has been for me is something I want to share. Tears of joy came when Dr. Stadler visited with me regarding my bloodwork. Everything he was educating me on regarding insufficient cortisol levels helped me understand there was a way to feel better! Results from making changes around food sensitivity has been a life changer for me. The team in the office is amazing. So efficient and confident in their communication. Much appreciation goes out to them! Give this team a chance. You will be amazed.

Horrible. The first 3 months were great. When the time came to refill testosterone and other…read moremedications is when the problems began. I was sent a blood draw kit to take to Lab Corp, which I did. A month later, I didn't receive the new shipment of medicine. Turns out that the testosterone lab wasn't tested and no one notified me. I had to go back to the lab. A month after that, still nothing. I have been calling and emailing demanding answers and have not received a single response. I paid $4,000 and meds were supposed to last for a year. I paid $4,000 for 3 months of medications. I would not recommend this place. I've demanded a full refund without response. DO NOT USE. I plan to escalate this matter.

Dr Padilla is in such a hurry, I have been really frustrated lately as compared at first. I wish…read moreshe would spend more time with her patients. My insurance paid out 350.00 per appointment, and I talk to her for one minute. 95 percent of the time is with her MA. I don't have a chance to really talk about anything.

I have been a patient of Dr. Burr's for around 4 years. Recently I required him to send some…read morerecords for me to Diabetes Specialty so I could get a Continuos Glucose Monitor transmitter. It took him close to two months to get two months worth of notes and I still needed the third month. For some reason he would not do this for me. I called numerous times begging them to get these records to Diabetes Specialty, and the response was always "he's working on them." Diabetes Specialty sent in a customer advocate to sit in his office many times to get these records and she would eventually have to leave. Finally after 4 months, he completed my notes and sent them to Diabetes Specialty. Unfortunately for me it was at the end of December and not in time to get the transmitter I needed before my deductible renewed (which is $3000.) so now I'm screwed. Such negligence on his part as a doctor, and what a disappointment. BEWARE!!!!!

Dr. Olarte continues to be the best doctor experience I've had. She is kind, patient, and an…read moreexcellent listener. She takes time to understand my specific concerns, follows my results closely, and gives thoughtful guidance as things change. I always feel heard and never rushed. For years, I was looking for a doctor who would truly work with me in this way, and I'm so grateful to have found her. I leave each appointment feeling supported and confident that I'm making real progress.

the will lie and say they have called back and left messages when they haven't! I've been trying to…read moreget ahold of the dr for 3 weeks now and when finally got someone on the phone because I threw a fit that tried to tell me they have left messages and called back multiple times but I have had no calls or messages from them. I'll find another dr now .