What a gem! Cute, quiet, and in a great Neighborhood…read more Massage therapists were great-very attentive to what we needed. We did a couples thai massage and it was a great price. You pick the pressure! I have had massages everywhere I have been and this was by far the best value for the quality. Definitely recommend! There are several cafes nearby as well as the Buckingham Palace gift shop.

It's all about the massage. No one pushing products or gadgets. My massage therapist entered the…read moreroom, said hello, and went to work. I had a deep tissue massage. It was intense! She found all of my trouble spots and broke them down. She also gave me a brief lecture about getting more sleep, giving up sugar, and watching my weight. I didn't mind -- mostly because she was right and also because her thumbs are lethal weapons! LOL! I left a little less twisted, a lot less blocked, a little shaky, able to walk to my next appointment, and looking forward to my next massage. VERY highly recommended.

I found Step In Reflexology after being turned down by a masseuse from my previous visit (whom I…read moreloved). So I went online and was sold once I saw the reviews for this place. I walked in around 2 pm in excruciating pain, which is a given after walking London nonstop for days. I was asked to return in 40 minutes because they were all busy. I didn't hesitate to wait outside patiently. The people getting massaged looked like they were in heaven! When my turn came, I understood why. I was lucky to get the guy I had eyed, Andy. He blew my mind. His massage was the most painful one I've ever received in the best way! Cause I was feeling brand new hours later. I loved it so much that I returned at noon the following day to get my back massaged, since the prior day I didn't have time for an hour long massage. What I wouldn't give to have a place like this near me. I highly recommend them. You can't beat the quality or the price.

Came by for a foot massage the other day and it was a world class experience. Step In Reflexology…read moretakes walk-ins only, prefers cash, and also takes credit cards. Pricing is the same for foot or body massages. Like my previous visit, the therapists chat amongst each other and with the owner, making it slightly harder to relax. Foot massage started off in the communal room on the street level in an IKEA-like lounge chair. My therapist wore a pair of loose vinyl glove for each leg that ripped as soon as he started the strong massage. My therapist was very strong and spent the entire hour massaging my foot, leg, and thighs, all while fully clothed in an open communal room. Quality of the foot massage was on par to those in Asia! £55/hr + gratuity for a 1 hour massage

I came in from a long flight and was looking for somewhere to get a massage. This place was close…read moreby and although a little more expensive than other places in the area, has nice facilities including private rooms with AC. They were able to accommodate me without an appointment and have both male and female therapists available. I'd return here!

They understand basic English, if you have questions, they may not understand. Foot bath with…read moresalts, rose oil and Chinese medicine before foot massage. You can ask for less or more pressure and they understand. 30-60 minute foot massage.

What a wonderful experience with Noriko! I had an 8 hour layover in London so I decided to take the…read moreHeathrow express into paddington. My skin has been super dry and dull lately, plus I got a terrible night of sleep on the plane, so I was beyond glad Chi Yu was able to take me as a walk in. Noriko was so sweet and friendly, as was the lady who checked me in at the front (I didn't get her name). The facility is clean and cozy, offering tea or water when you arrive. The facial with products includes eminence products which all smelled and felt incredible. They also specialize in Japanese Cosmo Lifting Massages and Noriko integrated some of that into my facial, which was great and something new for me. The facial was so relaxing I'm pretty sure I fell asleep. I'll definitely make this my spot whenever I'm in London!

Picture this: sitting at my desk on Baker Street. All of a sudden, piercing pain right between my…read moreshoulder blades from...oh, probably 10 years of sitting at a computer hunched over and slouched. You know that burning knot feeling? Yes that. I was dreaming of some relief and started to do a quick search on Yelp for somewhere quite near my office. Nothing too laborious as my day was packed...so just a quick tune-up via chair massage was in order. Chi Yu to the rescue! Lovely staff and very welcoming. From making the appointment, to arrival, and situation all the way to checkout and bidding them adieu, everyone was so very nice. Somewhat sad that this is not a given, but in London it certainly isn't! This makes Chi Yu stand out. I made an appointment for same day with Rie, who was great. I was escorted downstairs to the treatment area, and given 30 minutes of chair massage. Brilliant, just what I wanted. She was very communicative and definitely helped ease the tension. I probably need one every day for a month to really work it out, but this really helped. I took a menu and will definitely be back. Really like the vibe of this place, the atmosphere (also SUPER clean), and the service offerings. Facials, beauty + Wellness massage, reflexology, Thai massage, etc. £15 (plus a bit extra for Rie) --- well worth it.

I visite Lemongrass every time I'm in London, even if it means going far out of my way. The…read moretechnicians are so nice and all of the treatments are fabulous. Manicures and pedicures are just lovely, and massage is to die for!

We had an Awesome Spa day and all the lady masseuses were fantastic. When in London it's a must…read more Best massage so far.

Ok don't let the old reviews deter you from checking this place out! Initially, we were quite…read moreworried due to low ratings on Yelp but these were super old and we also checked the reviews on Google, which were more recent and better. Since it was super close to where we were staying, we decided to give it a shot and we were so glad we did!!! The first time we came here, we got a 60mins couples massage. It was so great that we came back another day and got 90mins! 90mins was perfect. Both times, my masseuse was Nan, and she was amazing! She really pinpointed all the knots on my shoulders and neck and her pressure was on point. My husband got Justyna and Pammy and they were both great as well. It was quite shocking that he enjoyed both masseuses cause no two masseuses are ever the same. So he believes that they might've gone through the same systematic training to ensure consistency and quality. Overall, our two massages were amazing so I definitely recommend checking it out if you're ever in London!

I had an amazing massage with Monika who was both a wonderful practitioner and a very nice and…read morepleasant person! Would 10/10 recommend her, and also the facility itself was quiet, nice, and peaceful. Perfect place to recharge.

Terrible place. Dirty. Awful massage. They are dangerous and injured my hip replacement. Another…read moremassage they hurt somewhere else! They have no idea what they are doing. They refused to massage my lower back when asked. I have a lot of massages but Ive never been to such a bad place in all my life. Up to you, but you've been warned

Ah-maaaaaaah-ZING!!! I love massages, never had such a great foot massage in my entire little…read morelife!!!

I injured my leg running, and I dropped into the place a little on the random, as I don't really…read moreknow London at all! I was greeted by Ali, who opened the shop a little early for me as I got there early, and as said, had no idea what was going on in the universe as I don't know London at all. She was at once extremely sweet, helpful and keen to get me not being broken anymore. I did a fairly short massage, but she really did help a lot. I'd recommend this place happily to a bunch more people that had no idea what was going on in the galaxy. May you be massaged!

I walked in and booked a 30 minutes reflexology appointment only to receive a light foot tickle…read morethat did not resemble a reflexology treatment in anyway. I left furious instead of satisfied. so furious I did not get the name of the "therapist", she had an Irish accent I think. I feel completely ripped off.