This review is just for the facial service . I paid $120 and the treatment was nothing like what…read morewas described in the website. I didn't get the guasha and the 24k gold mask. I've had a Thai facial before and they steamed,wash my face and did the décolletage (next, head,upper chest area). This was a 3 day advance booking and I felt like they were not prepared since the typical tools or facial arrangement was not set up. They were really nice and the Thai massage is great here I heard. I was really looking forward to this appointment but ended up disappointed.

Reiki, chiro, traditional massage, rest. nothing was getting rid of the pain that I felt for my…read morepinched nerve. I went in here and literally got my ass kicked by. They are therapists, but I am proud to report. I feel 1000% better. My pain and my shoulder is gone. I said a 90 minute thai massage and leaned into the pain I had and I feel fantastic. I would highly highly recommend. I'll definitely be back.

The Thai massage / bodywork was fantastic! I highly recommend both the providers (Brian and Eric)…read moreas they catered to my preferred massage pressure (medium pressure) and they were always checking in on my comfort. The herbal compress smells great and it made me feel even more relaxed. The Thai massage gives a good stretch that a normal massage doesn't do, and the location is super close to me and the facilities are clean and stylish. Staff is friendly, the deals are good, and I will be back!

I love this place already! I've been going to late night med spa next door for awhile and so glad…read morethey opened up this spa. I just had microneedling done by Lizan and it was a great experience. She's so lovely and really makes you feel comfortable there. Can't wait to get more sessions done to achieve my skin goals. Highly recommend checking this place out! Also great prices too!

Incredibly unprofessional and rude. I called to make a last minute appointment and asked if I could…read moredo a 30 or 60 min massage. The woman on the phone's English wasn't great but from what I understood she asked me if I could make it before they close at 9:30. I said I could and at 9:00 the woman started calling me asking where I was. I had parked a block away and said I was walking over to Ashland. She called me a liar because there was "tons of parking" on Ashland and I tried to explain that I didn't park on Ashland because it was a snow route (there was snow on the ground) but she didn't understand me. She just kept saying "I DON'T SEE YOU! You're not here!" before hanging up. There were a few cars on the street, but I was in an hourly zipcar rental and it would've been costly if I got towed. Plus, as you can see in the screenshot, I had time. I saw her lock up and leave as I was crossing the street at the corner. I kept calling and she texted me. "Sorry too late." Which makes zero sense because I wasn't late and she said was willing to take me for a 30 minute or 60 minute massage. If I were late, why not just say that she could only take a 30 minute massage? The whole experience left a bad taste in my mouth and it sucks for them because I would've loved to find a late night massage place as I'm often up late.

Overall: If you want an authentic, no BS massage experience, Ping Spa is the place to be!…read more The good: This place is straight up - Cash only, choppy English speaking, Kenny G playin', and right to the point. And that's totally okay! The women here are very friendly and attentive, and more importantly they get the job done. It was a very relaxing and thorough experience. They also do plenty of walk-ins and are very accommodating time-wise. The not-so-good: As someone else mentioned, they don't ask for target areas. Also, the choppy English can get in the way sometimes, it's hard to take directions when the directions aren't clear. Cash only is a hinderance. Also, my treatment ended probably 5 mins or so early.

Is there less than one star to give it? Bad bad bad bad…read moredon't go The masseuse was adding more pain to me...and she was treating me in a very disgusting manner, as if she was pushing me. Just don't go, it's very bad.

I really like finding this gem in my neighborhood - clean place, strong massage, good prices,…read morefriendly staff! I called in order to book, and once I told them what I wanted I had to hang up. But they called me back within a few minutes to tell me what openings they have. Once you know how they do things it's totally fine. Cash payment is preferred. No frills, good massage. I like they could take me right away because my migraines come out of nowhere and only a strong massage helps me.

Great place. Professional, well trained masseuses. Extremely reasonable pricing and most…read moreimportantly you leave feeling so much better.

Just walked out of a deep tissue massage with Viktoriia and highly recommend. If you like a true…read moredeep tissue massage that hurts so good, check it out. 5 stars. - Brian

First, we called before going and they had openings. The person who greeted us was warm and…read morefriendly and we paid first before the massages. The prices were good, a couples massage for $110. The room was cosy, clean, and the beds were comfortable. The person who was going to massage me walked in, in a short dress (with a corset) long sleeves.. I was confused because the masseuse we had in the past are usually in uniforms. My partners masseuse was in regular clothes pants and a T-shirt. So that was bizarre but we've already paid and I really wanted a massage. I was surprised at how good she was with the massage however I was feeling anxious because of her outfit when she got on top of me to massage my back (I have no issue with this) the only issue I have is that she's in a freaking mini dress on top of me. In addition to her having part of her hair down so some of her hair was touching back and my face.. These are the only complaints I had so I really didn't enjoy myself too much because she got on top of me with a dress no shorts shorts just undies. It was a bizarre and good experience lol I don't think we'll be going back. My partner enjoyed his massage and masseuse!

Made a reservation online for two massages. Arrived to find that apparently the business has…read morechanged ownership and website is old and not managed by new owner. Ended up going to another massage place.

This was my first time here and it was amazing! We did not get started right away but maybe about…read more10 min from our scheduled time so the wait wasn't bad. The scalp massage was soo relaxing. They scrubbed down the hair several times and massaged hands and feet as well. Definitely worth every dollar.

This was my second and last time to visit this spa. Made an appointment with a friend and we were…read moretold they accepted spafinder gift cards as payment. When we arrived, the receptionist tried very hard to talk us into higher priced services. once we went into treatment room for head massage, it was not peaceful or relaxing as we could hear a woman in the next room talking on phone and texting. Moreover, she was very rude when told to please be quiet. the spa treatments were great, loved the head massage, but the atmosphere was not relaxing. when we went to pay, the receptionist would not honor the spafinder gift cards. felt mislead and disappointed about the entire experience.

Today was my first time here after living in the area for about 5 years. No appointments are…read morenecessary though I called ahead to be sure they had availability. The space is nice and clean. I was led to a room that was super toasty--nice for such a cold wintry day like today. I had asked for a deep tissue massage but got more of a relaxation massage. The massage therapist didn't really speak English well so I decided to just let it go.

WORST. MASSAGE. EVER. I've been here many times before but…read moreit's been few years and under new ownership, new ladies. They do not speak English. Can't speak for all the ladies but the one I got (didn't get name, older lady)All she did was rub me all over , so weird. And didn't get full hour I paid for. Will never return.