Soo so good!! Jennifer is amazing. The pressure was perfect, her suite and music r zen & relaxing,…read moreher sheets r SO comfy and she has a heated pad underneath that makes it even more cozy One of the best massages I've had! Cant wait to come back and try other massages with other add ons (that are free!) thank you Jennifer!!

I was so dissapointed. I had a terrible massage from Jennifer. I read a positive review on here…read more(from Michelle S.) and many more on Google and she sounded amazing! I love when massage therapists are intuitive and can truly bring relief. Jennifer's biography says she uses many different styles to cater to the needs of the client. Was Jennifer having a bad day? For whatever reason, Jennifer did not tailor to my needs whatsoever. She gave me a very generic massage. I told her some of my tight spots and she addressed none of them. I had a terrible headache when I walked into her office and had the same terrible headache when I left. It's upsetting to pay $100+ to receive NO relief. I have to say her bedside manner was not very friendly either. She didn't introduce herself and there was awkward silence during the session. I would not recommend.

As a local massage therapist to this establishment, it is hard to find someone or someplace that…read morewill do an excellent job massaging. Today I had a 90 minute massage with Sandra for my own bodywork and it was outstanding. She focused on areas of pain/tightness and I left feeling like jello. Highly recommend Serenity Spa & Wellness.

Excellent massage therapists! Sandra gives an awesome massage. Megan is an amazing facialist. They…read morepay attention to your needs and wants. Very caring staff. I highly recommend going there.

Lisa was my Aesthetician and I cannot say enough about her. She was extremely knowledgeable. I told…read moreher I had very sensitive skin and she walked me through everything. She walked me through every step, she explained what products she was using and what ingredients were in them she was very conscientious of my skin sensitivity. She had extremely gentle hands. She never pulled, tugged or stretched my skin even when she did the extractions she was very gentle. The products she used never once burned or made my skin uncomfortable. A true professional. I highly recommend Lisa at this location. She was amazing.

I have a membership with Massage Envy and have found this location easy to get to and pretty easy…read moreto book at since I don't have a lot of time to plan out my visits. I like to go in and get some relax time when I can. The staff at the front has always been very friendly and the therapists are great and listen to your needs. I can count on this location to help me relax, unwind, and get some stress out. They have also helped with some sore muscles. I have done the facials here as well and I love the glow of my skin after. Hope to get back next month again.

My family and I have been going to Dr. Brockman for about 14 years for our chiropractic needs, and…read morehe is always professional and treats us with respect, great care and kindness. Dr. Brockman spends time with his patients to get to know them, understand their issues and find the best solution for them. He is highly knowledgeable and is passionate about his work. You'll never feel like cattle herded in and out at South Lake Wellness. Their new office is fantastic, and they have upgraded their equipment and services to better meet patients' needs. I highly recommend this chiropractor - a doctor who has time for you and cares about you and your needs.

The service and doctors are great. I have no complaint about the treatments. However, your…read moreinsurance appears to be useless here if they decide to put you on what they call a "maintenance plan". If you're not going regularly for a specific injury and are going just to get a regular adjustment you are forced to pay $49 out of pocket. No insurance. I find this ridiculous when I have insurance to cover these visits. We won't be returning sadly.

I recently visited Clermont Herb Shop and Spa for a one-hour massage with my partner. The check-in…read moreprocess was quick and easy, but upon entering, the establishment's setting raised concerns. Housed in a converted home, the massage room had a mildew smell, and the equipment was subpar, with a broken table and an improvised head frame causing discomfort. The awkward intake involved the therapist asking about what my body was telling me, without clear focus on pressure preferences. The massage itself was disappointingly more of a light rubdown than a proper massage, with minimal pressure, resembling a family member's attempt at a neck massage. The therapist incorporated sound bowls, though lacking the proper equipment for an effective sound bath. The session abruptly concluded with a discussion about my body's rotation, leaving me to change on my own. The positive note was the reasonable price, although still overpriced for the service. Overall, the experience fell short, highlighting the need for better therapist vetting, standardized procedures, and more comprehensive training to align with advertised services. The visit felt more like a meditation stretch than a massage, leading to a regrettable and misleading experience. Best of luck to this business, hope things can get better!

Exceptional care and customer service. I drove for over an hour to this shop because they had the…read moreonly bottle of a supplement I needed. The level of attention and care and help I received from Erin (while I coordinated by phone to drive up, and while I completed my purchase) was above and beyond what I could have asked for. Extremely thoughtful. I appreciated it so much - thank you Erin. Highly recommend this business.

This is based on the mandatory tip, price for an hour massage is $80 which is more expensive than…read moreLong Island New York. But if the massage is good I don't mind paying. The hot stone cost an additional $10 my friend went out first and she gave a $12 tip to which the lady said the tip is mandatory and minimum of $20? Never heard of that before. She wasn't that happy but I didn't know this. Upon paying I was told that I need to also pay a total of $30? I was confused at first but they proceeded to say; hot stones are $10 extra and mandatory minimum tip is $20. Again I don't mind tipping but mandatory tipping? It's just odd. Massage was good but I've had better and for less money and no mandatory tip

Good massage good conditions Very clean hard working…read moremasseuse and water and or tea offered

I recently visited this spa and had a bit of a mixed experience. The massage itself was excellent,…read moremy therapist did a great job and I left feeling relaxed and physically much better, which is ultimately the most important part of the visit. Hence the four stars. However, the front office and overall check-in/check-out process felt rushed and somewhat unorganized. I was asked to arrive early, but when I got there there were no intake forms to complete. There was a tablet displayed for sign-in, but instead of using it I was asked for my name and then told to manually sign in on a clipboard. The process just felt a bit inconsistent. I may be mentally comparing it to other wellness spas I've visited, but the communication around the membership also wasn't very proactive. When I initially called to start the membership, not much information was shared about pricing or the process. After my appointment, I noticed another tablet displaying total charges that were much higher than what I expected. I was told to disregard those numbers with no explanation of the additional cost verbally requested until I asked. I mentioned that I had a membership, but I was still initially charged the higher rate. Additionally, there wasn't an offer to help schedule my next appointment, which I've typically experienced at other similar businesses. That said, the quality of the massage was great, so I'm willing to give this location another try. It was also a Saturday, so perhaps they were busier than usual. I'm hopeful the front desk experience will feel a bit smoother next time before I decide whether to switch locations.

I'm honestly not sure how to rate this experience because it was so divided between exceptional…read moreservice and a disappointing overall impression. I had my facial with Devia, and she was absolutely wonderful. She was attentive, knowledgeable, caring, and provided one of the best services I've received in quite some time. Her professionalism and kindness made the experience enjoyable, and she is truly an asset to your team. Unfortunately, the experience took a turn at the end of my appointment. As I got dressed and prepared to leave, I noticed a dead roach near the edge of the treatment bed. I understand that living in Florida means insects can occasionally find their way inside businesses and homes alike. What was more concerning to me was not the insect itself, but the response I received when I discreetly mentioned it to the receptionist during checkout, waiting until no other guests were around out of consideration for the business. The response was, "Well, at least we know the spray is working. Sorry, I'll clean that up." The lack of sincerity, concern, or accountability was disappointing, especially considering this was my first visit and an expensive service. A more empathetic response or even a brief explanation would have gone a long way toward making the situation feel acknowledged and handled professionally. Because of how wonderful Devia was, I genuinely feel bad leaving this review. She provided an outstanding service experience. Unfortunately, the way this issue was addressed by the location itself has left me uncomfortable returning.