I recently visited this spa and had a bit of a mixed experience. The massage itself was excellent,…read moremy therapist did a great job and I left feeling relaxed and physically much better, which is ultimately the most important part of the visit. Hence the four stars. However, the front office and overall check-in/check-out process felt rushed and somewhat unorganized. I was asked to arrive early, but when I got there there were no intake forms to complete. There was a tablet displayed for sign-in, but instead of using it I was asked for my name and then told to manually sign in on a clipboard. The process just felt a bit inconsistent. I may be mentally comparing it to other wellness spas I've visited, but the communication around the membership also wasn't very proactive. When I initially called to start the membership, not much information was shared about pricing or the process. After my appointment, I noticed another tablet displaying total charges that were much higher than what I expected. I was told to disregard those numbers with no explanation of the additional cost verbally requested until I asked. I mentioned that I had a membership, but I was still initially charged the higher rate. Additionally, there wasn't an offer to help schedule my next appointment, which I've typically experienced at other similar businesses. That said, the quality of the massage was great, so I'm willing to give this location another try. It was also a Saturday, so perhaps they were busier than usual. I'm hopeful the front desk experience will feel a bit smoother next time before I decide whether to switch locations.

I'm honestly not sure how to rate this experience because it was so divided between exceptional…read moreservice and a disappointing overall impression. I had my facial with Devia, and she was absolutely wonderful. She was attentive, knowledgeable, caring, and provided one of the best services I've received in quite some time. Her professionalism and kindness made the experience enjoyable, and she is truly an asset to your team. Unfortunately, the experience took a turn at the end of my appointment. As I got dressed and prepared to leave, I noticed a dead roach near the edge of the treatment bed. I understand that living in Florida means insects can occasionally find their way inside businesses and homes alike. What was more concerning to me was not the insect itself, but the response I received when I discreetly mentioned it to the receptionist during checkout, waiting until no other guests were around out of consideration for the business. The response was, "Well, at least we know the spray is working. Sorry, I'll clean that up." The lack of sincerity, concern, or accountability was disappointing, especially considering this was my first visit and an expensive service. A more empathetic response or even a brief explanation would have gone a long way toward making the situation feel acknowledged and handled professionally. Because of how wonderful Devia was, I genuinely feel bad leaving this review. She provided an outstanding service experience. Unfortunately, the way this issue was addressed by the location itself has left me uncomfortable returning.

Laura is amazing and literally has a "gentle touch" when it comes to giving Botox! I barely feel…read morethe needle! She's a life saver! Everyone is friendly and welcoming every time I go! Would definitely recommend for facials and toxins!

So far so good! I really appreciate that this space is never over crowded, you are never waiting…read morelong, they bring you sparkling wine or coffee, and the waiting room is nice. The place isn't "clinical" feeling, it's more like a spa. So far the laser hair removal has been super easy and nearly painless. I am super sensitive so, this is a very big deal for me! Hoping for great results! Staff is patient and courteous.

Late post from April 11…read more I visited Alora Health Spa while in Orlando and had such a great experience. I booked a lymphatic massage and wood therapy, and both were exactly what I needed -- relaxing, effective, and professionally done. The spa itself is super clean and calming as soon as you walk in. The staff was friendly and welcoming, and the vibe was peaceful without feeling too "clinical" The lymphatic massage was gentle but purposeful, and I could feel a noticeable difference afterward -- lighter, less bloated, and super relaxed. The wood therapy was new for me, but the therapist explained everything and made me feel comfortable the whole time. It was a bit more intense, but in a good way -- and I definitely noticed some contouring effects. They really take their time with you and focus on what your body needs, which I appreciated. If you're looking for a nice spa experience in Orlando I'd definitely recommend Alora. I'm already thinking about booking again next time I'm in town!

Colon cleaning The machine water enters your body+ cleans you of all the toxic YES RECOMMENDread more

I had an incredible experience at The Zen Spot Orlando. I booked back, chest, stomach maintenance,…read moreand a facial, and everything exceeded my expectations. Maria, the owner, was simply amazing. She took her time, explained everything thoroughly, and made sure I was comfortable throughout the entire process. You can tell she truly knows her craft and cares about her clients. The space is clean, relaxing, and professional. I also love that she offers specials and accepts SpaFinder, which makes it even easier to treat yourself or gift someone else a great experience. If you're looking for quality service, attention to detail, and someone who genuinely takes pride in their work, this is the place. Highly recommend.

My best friend's booked a surprise spa day here for my bachelorette party. The owners were so sweet…read moreand accommodating, and seemed truly excited to have us there. At the end of our services, they had a little surprise, goodie bag for us which was really nice. I had a facial and massage by Dina. You can tell she is a professional with many years of experience. The massage was AMAZING with the right amount of firmness. If I was ever in the area again, I would definitely go back!

I honestly didn't enjoy the massage part very much. I get massages regularly, and considering the…read moreprice-performance ratio, it wasn't a very good massage in my opinion. Afterwards, they did a skincare-type treatment, but I also felt that it was below average. Overall, I think the prices are too high for the experience I had.

1. is open until 11p. . (sort of concerning)…read more 2. no place to store my clothes other than on floor. . (at $80 an hour a dedicated space like a short table is apprpriate) 3. has cctv camera feed of the parking lot on television in the massage room. . (not very relaxing, feels like they are looking for early signs of any raids) 4. paid for 1 hour, got 40 minutes. . (boo) 5. massage person was there by herself, stopping to answer door while massaging me. . (not very relaxing) 6. bed does not have a drop down support for your head so that you can extend it down. You lay flat on the bed and there's a hole for you to breathe through. (this means you have to either lie with your chest on a pillow when face down and it crinks your neck a little bit. other massage places have the head support on the top edge of the bed angled down at a lower angle to prevent this which also provides the therapist easy access to your neck) 7. therapist never touched my neck despite telling her that's what i needed most 8. lackluster quality on the massage. best described as 'meh' 9. after the 40 minutes (insert personal gripe here), she says 'you good now?' Read in between the lines here. 10. upon departure she boldly asked for a tip 11. this place seems like an establishment best suited for gentlemen who like happy endings, not if you need a legitimate massage.

Walk in appointments available - good service, good massage and friendly service. Will recommend…read moreto others.

Did my first scalp treatment and it was soooo amazing. Everyone was so nice, I have really curly…read morehair and they were so gentil brushing it. Everything was super clean when I was taken to the room, I was told to put on a robe, a pillow was under my legs and then a blanket. Everything was so relaxing and calm, she asked if I was interested in a facial and then later on a hair mask that I did end up wanting to do. My hair smells amazing, feels amazing, my scalp feels amazing too. The neck and arm massage was soooo good and she also massaged my legs and feet. I would totally recommend this experience!

First time doing the herbal scalp hair treatment and deep cleansing includes neck and shoulders…read moremassage. I had Ana and she was amazing!! Not only did the massage my neck and shoulders but arms and hands and did a brief back massage when she helped me sit up after it was over. The one downside is that they only have curtains separating spaces. They aren't full rooms with wall. So I could hear everything happening in the whole place, every conversation people had with a person who walked in and a person who called. Luckily it wasn't busy when I came I was the only person there but people came in and called. As disappointing as that was the massage and scalp treatment were worth it.

Excellent service. As a customer for 15 plus years, I can't say enough of the way Veronica takes…read morecare of my hair. Always listening to my request. Her extensive knowledge makes you feel comfortable in her care and the cleanliness of the salon is outstanding. Beautifully decorated in the center of Winter Park.