I was gifted a 2.5hr spa treatment for my birthday and loved this experience. The woman who took…read morecare of me was very nice and patient with me. The spaces looked clean, smelled good and had a relaxing vibe. Overall it was a good experience that I recommend. Everyone should at some point have a spa day. I left my phone in the locker, so no pictures. That being said, the lockers have PIN numbers you set yourself so your stuff is safe during your stay.

I'm used to getting massages at actual spas so this was a horrifyingly terrible experience. I…read morescheduled a Swedish massage with hot stones for myself and a deep tissue with hot stones for my husband. We when arrived, we had to wait 10 minutes which wouldn't have been so bad if it weren't for the employees whispering and peaking around the corner at us while we were in the lobby. They put us in a room together which we didn't ask for, like a couples massage, they just assumed. I asked for the masseuse to be more gentle when she started and I'm not sure if she understood me well because she wasn't that gentle. The worst part was the hot stones. They were too hot for the masseuse the handle but they tried to put them on us anyway. We had to have them remove it on our bill because they were too hot to put them on anybody or anything! They even left burn marks on my back. The spa is also covered in dust, the fish tank is disgustingly filthy, and had a musty smell in the rooms. They also refused to give a refund for the horrible service that was provided. The owner and employees will not take responsibility for their actions and inactions (see the owners response below). I have also updated my pictures with timestamps of the burn in question. I still have the mark 2 weeks later and it didn't show up right away, before we left the spa. I am also not from California nor do I live there to have the time to go back. I would never recommend this place.

I came in after a long and painful dance season and my entire neck/shoulders were stiff. The…read moremasseuse troubleshot my areas and massaged the knots with such depth and intensity that the pain had me wanting to come back for more. She walked on my back, stretched me every which way and I was sore the day after but in a good way. I felt so much relief of tension in my neck and shoulders. I felt great after and wanted to come back; I will have to make this a monthly visit.

Just got my third massage here with Sita Lya, and have loved each one. I'm always sore from working…read moreout, and hunching over a computer all day, and she just works out all those knots. The mix of thai style, deep tissue massaging and cupping is just perfect! Sometimes it hurts so good during the massage, but I know I'm going to feel so much better after! It's also super easy to book online, usually the day before. And if you buy a 5 pack, or pay in cash, you get a $10/session discount, which becomes really reasonably priced! Also it's in Mission Valley, but in a building where there's always easy parking and not a ton of traffic.

My brother booked me a thai massage at this location on a whim and usually I have a few spots in…read moreClairemont that I patronize. This was a pleasant surprise! You can book online and pay online, depending on the time of day, there is decent street parking around. The place is on the 2nd floor through an unassuming door, and you are welcomed with a zen and peaceful entrance foyer. The people are friendly and attentive. My shoulder was bothering me and the massage was exactly what I needed. Definitely returning here :) Highly recommend!

My wife booked me a massage as a gift. 10mins past my appointment, I called the place just to let…read morethem know that I'm already in the area and I've been driving around to look for parking. The lady on the phone said they need to "cut off" my massage time because of that. I told her the parking situation is terrible and maybe give me some consideration. Long story short, she's not willing to help me and I had to cancel my appointment. Then later on my wife said, that same lady called her and was very upset because I cancelled my appointment?? Terrible customer service

I don't know why this place has such bad reviews. Yes it's…read moreunder construction but it is coming along! I had a beautiful experience. It felt like I had the whole place to myself. I am nervous to share because I don't want it to get busy, but I won't gate keep(; I did the one hour $50 rooms (mugwort, clay, Himalayan salt, forest) it was wonderful. I cannot wait to see what this place looks like when it's done. The owner Jing is so kind and truly cares about health and healing

This place is definitely not worth the price the lotion used on my body gave me a neck rash the…read moretherapist focused on more of my neck instead of my body I didn't feel like she had enough experience to be a massage therapist. The service for me was very disappointing . The receptionist I thought they felt like I needed to leave a tip not I brought my daughter for her birthday and thought it would be a great idea for me to join her. She had a good experience I'm thankful for that otherwise it would've have been all bad! I can chalk up my loss but not 2. Do your homework when it comes to getting the right massage therapist to get the job done. It was a waste of money for I'll never go back to this place of business!!! NEVER!

Is the best place in San Diego star and the another girls beautiful and professional 10 of 10 so…read morenice and relaxing

The 90 minutes went by in a flash, honestly, folks, anything less than a 90-minute session and…read moreyou're cheating yourself. With tip, $115 out-the-door. Pay Cash, save five. No reservations needed.

Was having persistent back pain and glad I called to schedule at Osaka. Corner place that has been…read morein business 60 years. My therapist, Julie, was outstanding. She asked where I needed attention then she went to work on my back, shoulders and legs. I think I actually dozed off. The hour appointment was exactly what I needed. Under a hundred bucks and I was cured. Tipped Julie nicely. Quiet old place with character. Got lucky on parking across the street. Highly recommend to anyone seeking a great massage experience.

This is my go to spot. When I'm in the Northern SD area for work. Always treat me well...read more

Kilian is a great & caring masseuse. I have a back injury that he has worked on a couple of times…read moreand his deep tissue massages have been helpful. Parking is easy. The space is clean and professional. Highly recommend!

I used to think all massages were more or less the same until I met Killian. After dozens of…read moremediocre sessions at big-name chains, Killian was the first therapist who truly made a difference. I'm so glad I followed him to his own practice in Mission Valley. Not only is the value incredible, but the quality is unmatched. Killian is so nice and always asks for feedback to ensure the pressure is exactly right (I get medium pressure). The office is in a vintage Mission Valley building by Benihana - if you feel like you're in the wrong spot, you've found it! I am so grateful to have found him and am already looking forward to my next session.

Time for a little review update. With a change in schedule, over the past few months I had the…read moreopportunity to try a different Massage Therapist at the Knotstop -Itzel! She is a true healer, and is very gifted in treating lingering injuries. I've been grappling with arthritis in my hands, and have an old shoulder injury that keeps dragging me down. Itzel does great pressure point work and also active stretches that have been very beneficial to my healing. She is professional, courteous, and superhumanly strong! I'm very grateful to have exceptional care at the Knotstop with Itzel and Ryan! Pro tip, treat yourself to the membership. I get the 90 minute massage deal for $135 for deep tissue, you can't beat it! Also, for a more chill experience, check out when you check in! That way you don't have to go to the front desk twice. I square up at the front desk when I check in, that way, I don't have to go back after my massage and deal with any details. I always tip my Massage Therapist in cash after the appointment.

I've been here twice now, as have a couple of my friends and we all have had a "meh" experience. My…read moremain issue is with the front desk. The first time I came here over a year ago, the front desk guy wasn't friendly and it didn't start my massage in a relaxing headspace. Today, the front desk had two people there and after I was checked in, neither of them thought to tell me there's a lounge that I can sit in while I wait. I'm very obviously nine months pregnant and it's hard to walk down the block at this point. After you check in, you're in this tight spaced gift shop area with no seating and I wasn't sure what to do until I saw a guy in a walker make his way through a room that said lounge across the top. After my massage was done today, I was back in that little gift shop area waiting to check out and pay for my massage. The lady checking out before me took a while so I was just standing there, exhausted with nowhere to sit. I very clearly remember giving the gift card number I was given when I reserved the appointment online, so it was also annoying that when I finally got up to pay, they dint have any of this information. These seems like small things, but they all add up to me having to put in more effort when I'm paying to set time aside to relax.