I really love this place! Life is crazy, and I am lucky if I can get my hair done once every 9…read moremonths. So every time I show up at Raina's, my hair is looking pretty dire. And every time I leave, I look like a new person! Danielle does both my cut and color, and she is so skilled and a lovely person to chat with. I really like she does dry cuts, and she is a magician when it comes to color. All the women working there are helpful and friendly, and the place just has a great vibe. I should add that I wear a religious headscarf, and it is usually difficult and anxiety-inducing to find a place to accommodate me. Raina and her team always make it so easy and I always feel super comfortable. It is just one example of how they really go above and beyond to make their clients happy!

Love Sherry! She's a great stylist, but an even better color expert. Her work is amazing. I went in…read morethere with a botched job from a place I won't name, but my hair was literally four different colors. It was horrible. She gave a magical transformation in September of 2023 and I've been going to her since. She never disappoints and she's a sweet, fun person.

Love the entire staff here! Always have great suggestions about new and trendy locks!! Hard to…read morefind good hair salons north of the city!!

I purchased the livingsocial.com deal for a wash, cut, blowdry. I had never been to this salon…read morebefore and I'm desperate to find a new stylist that I can be loyal to :-) I have had some scary experiences (I think a few of them are on yelp!). When I first walked in, I was a little confused. There wasn't a receptionist so I just took a seat, someone came over a few minutes later to greet me. I then waited a few more minutes and a woman came and said she was going to wash my hair and I could have a seat at the wash station. A few initial observations - this place is very small. VERY small. They are also VERY busy so all the chairs were occupied with stylist behind them making things very tight. There are two wash bowls in the middle of the salon. I sat and waited. It was a little awkward. I almost wish she had just let me wait in the seating area. I had my hair washed - very relaxing and nice and then I had to go back over to the seating area and wait for my stylist..it was only a couple of minutes. Jess was my stylist and she didn't introduce herself, I only knew her name because when I made the appointment they said it would be with Jess. So needless to say, we were off to a rocky start. I wasn't feeling super welcome or super comfortable. However, once Jess started talking to me and we had a good conversation going, it was very nice. She was very warm and I was happy feeling I was in good hands. Overall, I was happy with my hair cut. I will be back to see Jess. A few notes about the salon. It was very warm (temperature wise) in there. I was sweating..eww. Also, it's very "swampscott-ish" - meaning the other clients walk around like they own the place and I wouldn't go in there and share "what you heard last night over dinner" because I guarantee someone in there knows someone you are talking about. That would be the only reason I wouldn't go back - which is a shame because I did like my hair, I just didn't necessarily love the environment which is not really the fault of the salon. I'm not sure how you would resolve that..but if you want a good cut I would recommend Jess.

OMFG!!!! What a complete waste of money. I had an appointment with Vanessa to have her try &…read morereshape my haircut. She HACKED the living sh*t out of my hair!!!! 1st time anywhere that I've walked out without leaving a tip. I still can't believe that I actually paid for the cut. Can't stop crying.

First time trying a new stylist , since my stylist after thirty years retired. My appointment was…read moreat 11am and stylist showed up at 12pm. No sorry or excuse why she was late. My color was good because assistant did it but haircut was interesting . I felt like she was just cutting anything in very short pieces and some long pieces. I would not receive this salon.

Balayage done by Cory. I Love it!…read more Here are some extra words because Yelp thinks my review is too short. But really, the picture says it all!

Been through a few stylists but now I've found the best. Briana is awesome and now being the owner…read moremakes it even better. She does the best color and cuts. Great atmosphere (even during COVID), safety precautions in place. She will do her utmost to please and will tell you what will work or not for you! She calls me Copper Kathy! Make and appointment and I bet your won't be disappointed!

I booked a haircut and was extremely pleased with the result! Lan is professional, attentive, and…read morehelpful. The salon was welcoming, clean, and smelled amazing which made for a relaxing experience. Most importantly Lan was gentle and honest when I shared I was thinking about coloring my very black hair.

Lan is terrific. Her personality is fun and energetic. She's quick and efficient giving me a great…read morehair cut ( short and curley hair). I left her a message when she was away : she left a return message with times and possible dates. You will be very happy with her cutting your hair.

Nikki was the best !! She completely understands what I like I've been coming here since I found…read moreher and this time I decided to do a hair donation! She was supportive and kind and gave exactly what I asked for vibe was grate and definitely will keep coming back to her

This Beauty Salon is hands down the best. Their service is consistently excellent, and the…read moreatmosphere is so peaceful and inviting. They clearly hold themselves to a very high standard when it comes to quality. Keren always does my hair, and she is a total pro. Nicky is also incredible, they will literally have you walking out looking like a DIVAA.

Had highlights done by Jerry. Was very pleased and the pricing is very reasonable. Would definitely…read morerecommend.

Sadly, Mr. Jerry is retiring, but, happy news! Rosy who has been cutting here for at least 10…read moreyears, is going to take over! I have been coming for decades and cannot say enough good things about Mr Jerry's. Thank you Jerry, John, Sou, Rosy, Natasha, Susan (she left us for FL!), and Sandy. See you soon.

I always get a fantastic cut at a very reasonable price at Supercuts. My stylist Shannon has been…read morecutting my hair for so long she doesn't even have to ask how I'd like it cut. Honestly you can't put a price on that kind of familiarity and professionalism.

I brought my daughter here and asked for her bangs to be evened out. Also a tiny trim but not much…read morebecause I wanted them to fall right at her eyebrow. when I looked they cut about an inch above her eyebrow. They obviously did not listen.

These ladies are a lifesaver and so wonderful and warm to be around. My mom introduced me to…read morePeacock Alley and boy am I glad I came. I had the pleasure of working with Arielle and Jasmine, two of the sweetest ladies ever. Arielle truly understood the damage done to my incomplete and botched bayalage. She color corrected and cut the damage off my hair tremendously well. The teamwork between the two ladies during the entire 3 hour process was incredible. They did a wonderful job healing the hair with the mask as well, and the blow dry at the end was beautiful too! I am so happy I found a wonderful place to call 'home' as far as hair goes. I loved the atmosphere, the warmth and amazing talent.

Everything about this salon is terrible. Arielle and her stuck up attitude did something really…read morerude and wouldn't except an appointment for my sister. just look at those outdated updos. No Go!

First of all, this review is only targeted to the owner Nicole Ott…read more The rest of the staff was phenomenal! Had an awesome facial with Katie, a wonderful Pedi with Maura and an amazing cut with Shannon. The one star is based on the fact that they would not honor my $200 gift card. Even after I provided the receipt of purchase and the owner who was not on site was called. Yes it was from December 2019 but theres a pandemic, until now Ive felt comfortable. I work with Covid patients I know how dangerous it is out there. Also I was assured the gift cards dont expire. Nicole only said she would honor $100 leaving me stuck with a $100 bill. She wouldnt even accept my counteroffer to PLEASE honor me $150. It was just a flat out NO. Implying that there was no way of knowing that I hadnt used it already. In other words calling me a thief. This was the review I left them on their personal page ..... Staff was wonderful, Maura, Shannon, and Katie. Owners customer service Terrible! Im talking to you Nicole Ott. Funny how you wouldn't honor my gift card because it was not accepted by your system, stating it was under The beauty loft at Luxebeautique and owners had been changed. Yet the receipt and gift card I provided had both names as well as the receipt I got after having to PAY AGAIN. I am not sure how this was my fault or why I had to suffer the lost. I shouldve called the police!!! You're just gonna honor $100 of my $200 gift card!!! Really?!! Beyond unfair. If I didnt cause a scene it was because there were people there, but never had I felt so humiliated and embarrassed. I do not blame the receptionist( Stephanie who was kind and also super apologetic unlike you) but when she called you and you refused to completely honor my gift card you didnt even have the decency to tell me yourself. I was so happy for a minute feeling beautiful til you made me feel so ugly. Shame on you, this wasnt just a $50 gift card, this was a $200 gift card. You have no idea how hard I work for that money and the week I was having. Ill be sure to Yelp you and remind you Kharma is a bitch. This is such a shame, I thought I had found a new place, again the girls were friendly and the experience was memorable until the issue. Now its just memorable for other reasons. Ive never felt so ugly leaving a salon.

I purchased a facial, mani and pedi for my 12 year old daughter entering grade 7. She opted for a…read moreFrench manicure. The service at the time was great and the place was spotless. About two days after the manicure four nails started to peel. I contacted Lux to have them repaired. No one picked up so I left a message. No one ever called back... very disappointing for me as a single dad... even more disappointing for Lux as that my daughter wanted to plan a spa day for her 13th bday at Lux spa with some of her friends... I'm not confident that Lux can provide the quality of service that they charge.... evidence speaks the truth and Lux failed to follow up on poor workmanship