Rude front desk. when I wrote a review about my experience on their website I got a call from the…read moreperson that was rude who continued to be rude to me telling me that she was not rude to me! what??! then they wrote a reply to my review telling me that my issue was that they couldn't accommodate my appointment because the person I wanted the appointment with was fully booked and busy. No, not the point. the point was the rudeness and condescending tone.

Be very cautious when getting bleach here. I trusted the process and ended up with severe damage --…read moremy entire right underside is visibly fried and missing. I'm not naming the stylist because she is genuinely kind and gives great haircuts. But she talks a lot during appointments and seems to lose track of time, and I believe that's exactly what happened here. There was no timer used, and my hair was washed out in sections, far too late. From the beginning, I made it very clear that avoiding damage was my top concern. I even said I'd rather tone darker and use less bleach if needed -- and that was totally ignored. After the rinse, I parted my hair for the cut and immediately noticed stringy, broken strands. I panicked and expressed my concern, but was told this was "normal," which I know from past experience it is absolutely not. I continued pointing out the damage, and rather than acknowledging it, the stylist became visibly annoyed and shifted the conversation to distract me. I was devastated -- and still am. I only received a 10% discount and a take-home treatment, which I honestly don't think will help at this point. I paid $278 and was in the salon from 12 to almost 5 p.m., which is excessive, especially considering my hair isn't even that dark anymore. It had grown out to medium brown with some coppery foils left -- this shouldn't have taken that long, and it definitely shouldn't have left me with missing hair.

I've been to several salons for curly cuts, but I'm the most satisfied with Helaine Marie. The cut…read moreworks with my features, and grows out well. I would highly recommend her services.

After searching all over the Boston Metro area for a curly hair specialist for years, I am so happy…read moreI found Helaine. She truly listened to my concerns/needs and took her time with my cut, treatment, color and blow drying technique. She also explained how I should wash, put product in my hair and gave me the tools I need for the upkeep. Helaine also reached out a few days later to make sure I was happy and asked me if I needed any tweaks. I waited a couple of weeks to get used to washing/drying my hair and I absolutely love my curls more than ever--they're staying looking great for many days! This cut/color is definitely an investment but since I won't be going back for 9 months, totally worth it!

I've been a client of Nicolo Salon for about 10yrs and am thrilled to have found them! My stylist…read moreJill is wonderfully skilled in her work not to mention a lovely person, the staff is always professional, kind & welcoming and the salon itself is beautiful. If you've been looking for a new salon then it's your lucky day- you just found it!

They are beyond great! Friendly, knowledgeable and alway curious. Love them. I've had color, cut,…read moreblow out and facial. Would definitely recommend them!

Awful Awful salon and beware "false advertising". Claim they do great lengths all over website. I…read morecalled for a quick "root" touch up bc I feel comfortable in salons that have experience w/ GL. Lady said "sure if you can be here very soon we have room". Perfect ya!! Can't wait as I get excited .....then placed me on hold to say sorry stylist doesn't feel comfortable touching your hair our color is not compatible with extensions - ( NOT TRUE) All I wanted was my roots to match as new growth came in which last time I checked isn't coloring my extensions and to give a new salon locally a try. Total turn off! Rude receptionist. Please update website and mention you don't accept new extensions clients who just want color.

Jenna does great work - ask for her and get the Meffa attitude as a bonus! (just kidding Jenna:)…read more One time after Jenna cut my hair, I visited my grandfather at his retirement community. One of his neighbors complimented my haircut (she was a former stylist) . So there you go - if grandma says it's good then it's good.

I highly recommend Hairs Karen. I've been going to Nicole for 8 months now and she has incredible…read moreconsumer service skills and even better hair cutting skills. I get the DIVA CUT and she does a great job and allows me to work in my own styling techniques without making me feel judged.

This salon is close to my house and has a parking lot right beside it so it's very easy to get to…read moreand accessible. I went here in 2019 and then again today and both times I've been super pleased with my cut. I came to my appointment early (15 min) and they immediately got to me and Karen was very polite and attentive. She did exactly what I wanted, a big chop (5 inches!) and framed my face. Another thing I like is that they ask before they blow dry. I hate putting any heat on my hair and have a sensitive scalp so that was nice to avoid. Very happy with the prices and people and experience.

Love this salon! Tina is awesome at color, cuts and extensions! She has helped me grow out a short…read morehair cut with extensions! Her eye for color is key and she listens to what you are asking for. I can bring FBI. Any crazy pictures and she walks me through what will work and won't. And why. Plus she uses Bumble & Bumble! Prices are very reasonable. 5 Stars!

I recently moved down the street and drove by many times. Was a little hesitant to try it out…read morebecause there are no recent reviews, but glad I gave them a chance. I had an appointment for a partial highlight, root touch up and cut/blow dry. My stylist was Renee and she was very nice and easy to talk to. Sometimes, as a new client, conversation can feel forced or awkward, but it wasn't at all. The front desk/shampoo girl was also very friendly. I was happy with the outcome of my hair and loved that the total was $135. I was previously paying double that at James Joseph in Station Landing (not worth it, which is why I left!) I re booked an appt with Renee for November and I'm happy I found my new stylist, close to home.

I've been looking for a great hair salon to go to since moving to Peabody, I've finally found one…read moreat Twisted Elegance! Alisha, the owner, did my hair. I previously had balayage and needed some touching up. I decided to try this salon after reading a very negative review on Yelp. I loved the way Alisha handled herself and showed actual proof of the great job she did while staying professional. Upon entering the salon I instantly took to the decor. I loved it! Reminds me of my apartment, elegant glam. The salon is spotless and It smelled amazing!! There were 2 stylists, Alisha and another woman. Both were very friendly. Once in the chair Alisha was great! Having Never worked with me before she was spot on with what I was looking for. My hair color and cut came out amazing! I've received countless compliments when I went to work after my appointment. I will defiantly be coming back!

i like it and it's very good vibe is amazing and quality is great service is good but yaread more

Man..I had a bad experience in Marblehead and took a huge chance with this place. All I can say…read moreis..they are perfect for someone who wants quality hair care. Beautiful color..great..cut professional guidance...and real treatments that will make an impact on your hair...this place has it all. The owner is a doll and his staff is the best I've seen in this state. No really..it's true. They do it all and consult with one another and really will correct your color without toner. I find toner has a place..but many salons use it for lazy coloring. They mess up color then use toner to try and fix it. It will never help to dump toner on orange hued hair. You have to correct with bleach...and the second part is. You have to know how to use the bleach. Sounds basic..it's not. a+ And thank you!!

Such a warm place. Great skills. Relaxing atmosphere. I got the best cut of my life. Such great…read morepeople. I highly recommend this Spa