Beware of this place if you want a minimum of flexibility when it comes to your travel plans. 5Rooms will make you pay the first night if you cancel 14 DAYS ahead. And they will charge you the full price of your entire stay if you cancel or change your reservation 1 WEEK ahead. ONE WEEK. What a joke.
In my case I fell for a bad marketing ploy on booking.com that created the impression I could cancel the reservation free of charge which was most misleading as I made the reservation and cancellation within one day, 5 days prior to my travel. So there never was no such thing as free cancellation, which I painfully figured out after receiving my credit card bill.
I understand this is a smaller place and owners don't want to deal with short-term changes but to charge full three nights (560 EUR!) for a room that has been booked and cancelled within only one day and in a hotel that is fully booked year round is just ridiculous. read more