I went to Millard's last week to look for a washer and dryer. My expectations weren't the highest…read morebecause my previous encounters there had not been the best. A lady named Terri Ann greeted me when I arrived and showed me several choices and answered all my questions to my satisfaction. She wasn't pushy, just wanted to answer all my questions. I made my decision and went to the front of the store to make delivery arrangements. The owner even joined us for a bit which I thought was great customer appreciation. Terri Ann made it a great experience for me, no high pressure and a smile all the way. Also, they delivered it two days later. They arrived and took our old set out, installed it and installed the new set and hauled away the old one. I am very happy with the entire experience and the people I worked with!

I purchased a new dishwasher and the wiring harness to the pump was damaged when delivered. They…read moreordered the new part and replaced it three days later. The unit would still not pump out all of the water. I asked to have this dishwasher replaced with a new unit because I was not keeping this one which was on its second service call and had not washed the first load of dishes. I had paid over $1,000 so I felt my request to be reasonable. I did try to buy another unit from Millards but there were none available in the finish I needed. They destroyed my check and picked up the non-working unit. HOWEVER, they sent me an invoice for $125 for installation which had a hand written note on it "You Owe This!" and underlined. When I went to the store and spoke with Greg Millard regarding this invoice, he told me what a favor he did us by not also charging for a pickup. That was a little more than insulting. This is what I would have expected from one of the "big box stores" and why I chose to pay a little more and get customer service over price. That was clearly not the case at this store.

Carpet cleaning. We were impressed with the service…read moreprovided by West Michigan Carpet Cleaning & Restoration for cleaning my carpets and sectional couch. They demonstrated excellent customer service. They arrived on schedule and completed the task within the stated timeframe. The price charged was reasonable. I highly recommend Chad and Natalie. Thank you very much. West Michigan Carpet Cleaning & Restoration was

Couldn't have asked for a more positive experience! Carpet looks great, price was very fair, and…read moreMark and Tiffany were friendly and efficient! Highly recommended!

Have purchased half a dozen carpets and always pleased…read more Their remnants are exceptional. The service helping make a selection was always great. Installation done without a hitch.

My experience with WRC was amazing. From the first experience in the showroom and Erin showing the…read moreoptions, to her expert input and options when I asked for her opinion! We only had to wait a few days then installation was top notch.  The installers did a great job as noticed by us the home owners and the Linoleum guy we hired after the carpet was installed. The installers were kind and patient as I asked (probably 1 million) questions and gave me confident answers with the reassurance of "we got this".  When there was a slight mis-communication issue between the measurer/order/installer the hiccup was taken care of immediately and we didn't even miss a beat! We are so happy with WRC and their staff and service!

Prices were very reasonable but customer service is terrible with the owner. Appointments were not…read morekept when they wanted to come out and give a quote. No apologies ever offered and they got quite opinionated on the phone. I do not recommend this business.

From the owner: Here at Channons interiors, we pride ourselves of the work we do with exceptional friendly service, read more

They did work on my bath floor and my charger came up missing. Told my landlord who told contractor…read morewho told my son, " makes enough money, doesn't need to take my charger". Unprofessional l. Not about the $15. charger-just be aware to monitor contractors to protect your belongings.

From the owner: Eastpointe Interiors has been in business selling and installing quality commercial and residential…read morefloor coverings in West Michigan since 1990. We provide and install floor covering to the corporate, tenant-office, hospitality, education, healthcare, multi-family, home builder, and insurance restoration markets. We represent all major manufacturers of carpet tile, broadloom carpet, sheet vinyl, linoleum, luxury vinyl plank/tile, VCT, rubber flooring systems, ceramic tile, hardwood flooring, as well as polished concrete, stained concrete, and epoxy floor coatings. Our Goal Is Simple: Quality Products and Knowledgeable Service at Competitive Prices, Underscored by a Drive to Provide the Best Customer Service in the Business. Schedule an appointment with us to discuss your flooring options and how we can help you with all of your flooring needs.

Very fast and professional. Tyler did an outstanding job on our kitchen floor.read more

From the owner: We are here to help and connect with as many people as possible. Helping improve the look of your…read morehome is an honor and we would love to help do that with any of your flooring needs. Manning flooring offers free, in home estimates. We specialize in vinyl, laminate, carpet and hardwood. Give us a call 24/7, no job to big or small.