Just purchased and they installed a Maytag Dishwasher. Worked well until today. Error light would…read morenot allow operation. Called in and they quickly provided a solution on the phone. Dishwasher is running right now. Great customer service.

Carl, Russ, January and John all have great knowledge and our eager to help you with any…read morequestions if it's with a part replacement or if you have overall questions about your unit that's having problems. This is the place you need to call. Five stars all the way!!!

Dell came and installed my washing machine and was so polite, professional, and quick. He even…read moreoffered to help clean up after which I thought was super nice! 10/10 recommend requesting him for the install!

This company was used as a 3rd party to install a new fridge in my apartment. I allowed them to do…read moreso while I was at work and came home to items in my kitchen and fridge missing. When I reached out to the company manager nothing was done about it. If you decided to use this company be careful or be present.

I had a question about the interior enamel of my microwave. I asked the question I was given clear…read moreanswers & suggestions for fixing it. It's really nice these days when someone will give you good technical advice without trying to fleece you into unecessary repairs. My conversations with this man impressed me about his integrity and patience and just general attentive courtesy. For any of my appliance repairs in the future I will definitely call this man and I would suggest you to do the same. Thanks again,Steve

Hired Steve's Appliance to fix my dryer. He came 2 days said had to order a part. I messaged week…read morelater and simply asked where we stood and as piss poor repair guy he messages me back with I'm not doing it find someone else. Would NEVER recommend him to ANYONE. MY DRYER IS STILL TORN APART AND STILL NOT WORKING.

[UPDATE: After they told me my dishwasher wasn't returning a diagnostic code, I looked up how to…read morerun the diagnostic myself and it gave me an FE, which means I need a new inlet valve. I had to press 3 buttons. Lame.] They chose to accept a job from 360Central to take care of my extended warranty dishwasher and showed no interest in actually fixing it. It was clogged (my fault) but the major issue is that one of the sensors was broken and the cycle was stopping and skipping the wash cycle. Once they diagnosed a clog, they were not willing to fix the sensor or even diagnose that there was an issue with it. Here's how the argument went: we have to see the problem, we have to start the dishwasher ourselves. We're not going to sit there waiting for the problem to happen (30 minutes in usually) because we're not being paid for that, we're not interested in seeing a video documenting how the dishwasher is broken. They actually told me they didn't want to spend the time on an extended warranty call (that, remember, they had chosen to accept in the first place.) They never submitted the visit notes to 360Central so they were actually more of a barrier to getting it fixed than anything. PLUS they turned up 35 minutes earlier than they were scheduled to arrive with no notice, apology or concern. A waste of time and rude to boot. Avoid like the plague, there are much better service options in CoMo.

I've made several purchases at Downtown Appliance and each experience has been easy. The sales…read morestaff is very helpful. Delivery occurred on the right day and within the predicted time frame. The young men who brought the refrigerator to our house were friendly, helpful and thorough. A great experience all around.

We have been purchasing all our appliances here for 40 years. We were going here before the big…read morebox stores were around. Service was stellar when you purchased from them. Recently our Bosch dishwasher stopped working. It took over a month for someone to come and take 10 min to say the pump was burned up. ($97). We were then told it would take up to 6 months to get the new 800 series that we wanted. We went to Lowe's and they had the exact same dishwasher in stock. It was also $700 less! My plumber installed it and we are very happy with our purchase at Lowe's.