1. Andy's Appliance Repair

    1. Andy's Appliance Repair

    0

    Columbia, MO

    Andy's Appliance Repair

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    Response time

    1 day

    Response rate

    100%

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    6 months ago

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    Ask the Community - Andy's Appliance Repair

    B&B Appliance

    B&B Appliance

    2.3
    (12 reviews)

    Do not contact this company for repairs. My experience was extremely upsetting due to rude and…read moreverbally aggressive behavior from their staff. A technician came out to repair my washer but was unable to recreate the problem I described. He told me he would order several parts and return to install them. I went without a washer for several weeks while waiting. When the parts were installed, the issue was not fixed. Weeks later, I scheduled another visit. This time, the same technician arrived with an openly hostile attitude. He belittled me and raised his voice in response to what he called "stupid questions." When I calmly asked why he was so angry, his behavior escalated. He began yelling at me while standing very close to my face. I genuinely feared that the situation could turn physical. Thankfully, my husband was home and was able to make him leave. What makes this even more concerning is that a family member later had a very similar experience with this company involving a different technician named Travis. After several visits and an unresolved refrigerator issue, Travis demanded payment from my family member even though GE had explicitly stated they would cover the cost. When my family member tried to call GE to confirm this, he raised his voice, refused to wait, stormed out, and stated he would never return. This does not feel like an isolated incident but rather a pattern of hostile and intimidating behavior. No one should feel threatened or unsafe when requesting a basic repair service. Based on both my experience and my family member's, I strongly recommend avoiding this company. The issues were never resolved, yet parts were repeatedly ordered and billed to the warranty provider. I highly recommend calling elsewhere.

    The only negative thing I can say about B and B is they are too busy , that being said they show up…read morewhen they say they will , get right in , diagnose the problem, order parts quickly if needed , and quickly return . If your problem isn't fixed they will usually return that same day to correct any problem. I would recommend B and B without hesitation. They will always be my first call for appliance issues...

    Andy's Appliance Repair - homeappliancerepair - Updated July 2026

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