I've made several purchases at Downtown Appliance and each experience has been easy. The sales…read morestaff is very helpful. Delivery occurred on the right day and within the predicted time frame. The young men who brought the refrigerator to our house were friendly, helpful and thorough. A great experience all around.

We have been purchasing all our appliances here for 40 years. We were going here before the big…read morebox stores were around. Service was stellar when you purchased from them. Recently our Bosch dishwasher stopped working. It took over a month for someone to come and take 10 min to say the pump was burned up. ($97). We were then told it would take up to 6 months to get the new 800 series that we wanted. We went to Lowe's and they had the exact same dishwasher in stock. It was also $700 less! My plumber installed it and we are very happy with our purchase at Lowe's.

called and got a real live person, she scheduled repairman Adam to come the next day to repair…read moreBosch dishwasher. He was prompt, friendly and quick. He had tp order parts which were shipped to our house within a week. he came for second trip to fix, it works great.

From the owner: At Andy's Appliance Repair, we offer expert appliance repair services for Columbia, MO, and…read moresurrounding areas. Family-owned and operated since 1971, we pride ourselves on delivering trusted appliance repair services to get your appliances running smoothly. Our team stocks thousands of parts to meet all your major appliance needs, ensuring fast and efficient solutions. From refrigerators to ovens and everything in between, rely on us for professional, timely repairs. For dependable appliance repair services, call Andy's Appliance Repair today to schedule an appointment and get your appliances back in action!

Customer services on 11/26/25 I was trying to buy smoke alarm and I had the defected one on my hand…read moreand showed the employee to give me the same like it and he gave me wrong one. What is going on Menards? This is not first time the employees are not cooperative. And I went to Ace Westlake they gave exactly what I want.

Overall the store is very well maintained and fully stocked. More times than not the service is…read moregood too. The cashiers are always friendly but the rebate department and workers on the floor can sometimes not be. Their outdoor is fully stocked with beautiful plants. This store has fabulous sales as well. I purchased this beautiful fern for $13 on sale!

Great place to find used doors, lighting & hardware odds & ends! You can't beat the price & the…read morevolunteers are lovely.

This place is amazing. It's like a home depot, radio shack, and permanent estate sale all rolled…read moreinto one. And it's all local, because they get donations from area businesses, residents, etc. to re-sell all sorts of stuff. I saw a huge breadmaker for $10 and across the aisle (really, it's all in a huge unheated warehouse, but I guess it was an aisle) were like 237 concrete smoothing putty knive-things. Upstairs it looked like American pickers for lighting equipment. It was amazing. And then there was a separate building just for furniture and appliances. I saw two old timey fridgerators (Kelvinators, anyone?), they looked like they were brand new, but also kind of pricey. Anyhow, it's a great place to wander around when you get sick of Wal Mart.

[UPDATE: After they told me my dishwasher wasn't returning a diagnostic code, I looked up how to…read morerun the diagnostic myself and it gave me an FE, which means I need a new inlet valve. I had to press 3 buttons. Lame.] They chose to accept a job from 360Central to take care of my extended warranty dishwasher and showed no interest in actually fixing it. It was clogged (my fault) but the major issue is that one of the sensors was broken and the cycle was stopping and skipping the wash cycle. Once they diagnosed a clog, they were not willing to fix the sensor or even diagnose that there was an issue with it. Here's how the argument went: we have to see the problem, we have to start the dishwasher ourselves. We're not going to sit there waiting for the problem to happen (30 minutes in usually) because we're not being paid for that, we're not interested in seeing a video documenting how the dishwasher is broken. They actually told me they didn't want to spend the time on an extended warranty call (that, remember, they had chosen to accept in the first place.) They never submitted the visit notes to 360Central so they were actually more of a barrier to getting it fixed than anything. PLUS they turned up 35 minutes earlier than they were scheduled to arrive with no notice, apology or concern. A waste of time and rude to boot. Avoid like the plague, there are much better service options in CoMo.

Love this place I have been doing business with them for many years never any complaints. Cyrus is…read morethe man very kind and takes his time with you and never pushes you in to anything. Just got a stove and sectional love them great selections. Great furniture and appliance. Keep up the good work guys Thanks Cyrus for your help. I'll be coming to see you again. When I'm looking for something. Thank you for your caring attitude. I've recommended you guys to a few people hope they come to see you. Love the new store also. The location is great. And a lot more room Debbie Wilson

Due to your practices with new customers I'll never set foot in this place. You guys tell people…read moreover the phone they can get something then say you have to have credit through them to get it and waste people's time and money. Worst experience of my life.

It's no Lowes. I find it as prices comparable to Lowes, but I prefer Lowes over Home Depot anyday…read more I've had some great service here. It's hard to tell people I'm just walking around, but the employees always offer help. Have only bought a few items from this store, but everything worked and lasted a long time.

Placed custom order for front door with sidelight. Month later a delivery guy in a box truck is…read moregoing to attempt to move this huge box crate that happens to be broken, to a 2 foot depth lowering platorm. No dolly...anyone could see it was going to end in disaster, he agreed. So he said he would reschedule with help. Home depot called me, said they would uncrate and redeliver. Next day, same guy comes with 2 other guys. One guy sat in cab of truck, offering no help. Teo guys carried door off truck and my trim which was wrapped separately. Trim is scratched up, hickory brown color scratched off and also hole punched in it. Door itself, hickory brown color scratched off about foot from bottom right of door. I called Home depit, had pictures to send them...they agreed about replacing the trim but in regard to my $3000 door, they had to supposedly talk to vendor about any reimbursement. Then when I called back a week later, oh, waiting to hear back from manager. He said he sent his manager an email. I called back week later, oh, both are on vacation. Waited until back from vacation, no one called me. So I called again to speak w dept manager, John, he said he would talk to his manager and call me this past Saturday...no phone call. I even told him I felt like I was getting the run around...oh no, he wouldn't do that....hmmm. I didn't want to order a new door, it would take a couple months to get it. They are hoping the trim will cover it but still, 3 weeks later, going on4 wks, no new trim received....no follow up phones calls. This is the worst customer care I have ever dealt with and never thought Home Depot would be like this. Extremely disappointed, disgusted. $3000 for a door is a lit. Not to mention a week prior U had received another door, $1000, for our out garage entrance, foot threshold deep scratches. Hickory color that they attempted to cover up with a different brown colored paint, not matching....so bad. Bottom line, I suggedt not buying external doors from Home Depot in Columbia, MO