Talk about customer service! Today I ran home on my lunch break specifically to grab a birthday…read morepresent for my friend. I got there right as the owner was locking up for the Thanksgiving holiday. Without batting an eye, she opened the store again, made sure the music was playing, and insisted that I not rush. I immediately found a gorgeous scarf and a necklace for my friend, and I couldn't resist getting a great black sweater for myself. I thanked her profusely, and walked home to show off my purchases to my bf. Duly impressed, he reminded me that it was time for me to go back to work. Oh no. I couldn't find my keys anywhere. We tore up the house for a while, and found spare keys dating back to 2011. Just not MY keys. They have to be at the store. Finally, I had the presence of mind to look for a phone number (only after I'd already run back down the street to see if she was still there -- all locked up.). She answered, and said she hadn't noticed them. Upon hearing the panic in my voice, she offered to come back downtown and look. She had already driven away! It's her thanksgiving break! I felt terrible, but I needed those keys. Fear not, my keys and I were reunited. She was unbelievably gracious about my mistake, even apologizing for not having looked around before closing. A review for a boutique should emphasize the product. Ohmygoodness these clothes are perfect. And the jewelry. And the hats. Clearly, I HAD to make a special trip just to buy a present here. Also, though, let's all support the heck out of a just plain good person who happens to have a VERY fashionable boutique in the affordable clothes- hungry world of downtown Dallas.

I am a downtown Dallas resident. I have been to Kettledrum Allie Boutique a couple of times since…read morethey first opened. I was never impressed with the quality of their clothing, but it was a good convenient place to stop by when I was in a bind for something cute and trendy to wear, and their accessory assortment is decent. My last visit was terrible disappointment. I was in a hurry to find a dress to wear that evening for dinner and drinks at the Ritz. I was in a hurry and quickly bought a dress with sequence. When I got home and truly inspected the dress, I noticed that it was missing some sequence pieces, and it just looked plain cheap and tacky. There is no way I was going to wear that to the ritz. What an embarrassment!! I refuse to wear the dress. It was a final sale, so they would not exchange it or work with me store credit. I left this unwearable dress and they kept my $50. Poor, very poor customer service for someone who wants to shop and support local business. It is a shame that they were unwilling to work with me in spite of their poor quality product. As a resident, I always suggest their place as a go to for clothing. I will no longer. They were not willing to work with a loyal customer, so I will take my business and recommendations elsewhere.

I never really shopped boutiques, because I always felt that they didn't cater to curvier women, so…read morehonestly when I first saw this boutique, I was like WOW, there's some really cute stuff in the window, but I'm sure I can't fit any of it. One day, I payed closer attention and saw the words, "Women's Fashion in All Sizes"... I walked in, and it was over since then. The shopping experience, the very unique pieces and customer service from the owner keeps you coming back!! All my DFW ladies, it's worth the drive. If you're not in the DFW, please visit the website!!

From the owner: Give us a call today. read more

I thought that prices were high on most of the things that I looked at. Women's clothes size large…read morewere very outdated. I did score a cool glass mixing bowl to provide water for my cats in for $2. I'm thinking that it's vintage. I also got a brown glass ramekin - great for melting butter in the microwave-for 25 cents. There was a set of beautiful wine glasses with hand painted Texas native plants on them for $2. each. I scored a set of 5 for $1.50 at Second Chance Thrift in LaGrange, so I did not get them.

Hidden treasure in Duncanville. Has most qualities of a good thrift store. I'm not giving five…read morestars because they write the prices on the clothing labels with black sharpies. They also write the prices on the inside of handbags and this kind of ruins them. The store appears to be run by an all-volunteer staff so I'll excuse them for not greeting me or playing shopping rock. Most of the clothes are for less fashion-forward clientele. I found a few trendy items and they were quite a bargain. There were lots of glass tchotchkes for collectors. It's worth a drive out here and is located in a quaint part of town. For more reviews also see my blog Thrift Store Style DFW at http://thriftstorestyledallasdfw.tumblr.com

Nice quality clothes for an affordable price. Good customer service and the place is beautiful.read more