Sound Lux review…read more After weeks of research into the world of hifi, I was going round in circles not knowing what system was right for me, the endless options were overwhelming and I just wanted to get it right. I decided to seek out a local audio store and came across Sound Lux. Not knowing it was by appointment only, I rang the buzzer and Eric kindly invited me up to the studio unannounced. Having only just met Eric, he greeted me into the studio like an old friend, and we spent the next hour chatting music, listening to different systems and by the end I had a clear vision of what I wanted and Eric was going to help build it for me. It was exactly what I had been looking for, and all too serendipitous. From then on it just got better and better. Eric and his colleague, Federico, put together a full system spec. and sent over a quote. In a matter of a couple weeks, the system had arrived, and they invited me back to the studio to listen to it. I walked in and they had everything set up, with my own chair to listen and a complimentary drink. I spent the next 1.5 hours by myself listening to the system, getting lost in the sound. It was truly an epic moment. From there Federico took over, he hand delivered the system to my home, set everything up and tuned it to my space. He spent an hour teaching me every control and way to use it. On top of that they gave me a complimentary cleaning brush! The system is my pride and joy, and is by far the greatest investment I've made and a massive part of that is down to genuine care and enthusiasm the guys provided along the way. I'm new to the hifi world and listening to both Eric and Federico's backgrounds in music and their endless passion for it has left me forever inspired to keep learning. I cannot recommend SoundLux more, not just for the service but for the journey they took me on to find the system I now love. Cheers guys!

Apparently you have to buzz in at the door to get in. I dialed them, the guy answered the phone, I…read moretold him I was at the door, and he hung up on me. Sucks that I wasted $15 on parking just to be turned away immediately like that, but I'll certainly be taking my business elsewhere.

This is a very high-end audio store with very nice and helpful staff. They encourage you to look…read morearound and try their audiophile wares, which feature the latest technology. It is hard to find these kind of stores, as brick and mortar showrooms are not around so much anymore. If you like very high-end audio as I do, this place is worth the visit.

From the owner: A Family run Luxury High-End Audio and Home Automation Store. Come Experience our State of the Art…read moreShowroom!

Tried a bait and switch.I was born in the day,but not vesterday.I was trying to buy a mcintosh amp…read morefrom them.I needed more pictures and they sent me some but were a little blurry.I have a magnafying glass that i used and it was a different serial #,

For the past year and 9 months I have been looking for the right pair of Sonus Faber Nova I's. I…read morehave OCD and care about condition but don't have the budget for a new pair. I have found a few for a good price but they just weren't right. I found audio advisors and saw they had a pair so I called. The first and last question I asked was about the condition. The person I spoke with said several times they are like new and even said they are "perfect". He said the person who owned them had several houses and barely used them. To me "like new" means they are just like a new product but were opened and used. And perfect obviously means perfect. To my surprise they did not include the manual like a new pair would and the bottoms of both speakers have several very large scratches all over. This is the most I've spent on speakers and I planned to have these the rest of my life so I would rather not have them than have a pair with damage. Like I said I searched for almost 2 years for the right pair and the pair audio advisors sold me were not as described. I asked several times and each time I was not told the trust. I called to express my disappointment and the same person I spoke with made it seem as if it was my fault. He said "well you did buy a used pair". Yes, I know they were used but I was told several times they looked new and were perfect. Then condescendingly told me "The scratches are on the bottom you won't see them." Okay well there is also a blemish on the front of both speakers. Regardless, thats not the point and he was just making it worse. I was very calm never rude just disappointed but he handled it poorly and never apologized never looked for a solution just made it seem as if it was my fault for buying used. Like I said I asked several times about condition so I don't see how this was my fault. He then said plug them in and listen to them they're great speakers. He never seemed to want to help and never addressed my concerns. I don't know if he even understood (or cared) what the issue was. Additionally, I waited almost 2 weeks for a shipping quote. Fine things take time I get it but the issue was I had to call back after a week and remind them I was waiting. Still nothing after several more days so I called back again and they had the information. I wish they called me to let me know but okay. Lastly, I wanted to mention a few days after the initial call I got a call from the person I spoke with thinking they had the quote but he called me by accident thinking I was someone else. Not a big deal at all but goes to show they are unorganized. Needless to say I am very disappointed with the entire transaction but mostly disappointed my almost 2 year search ended this way. There are plenty of other places out there that are honest and if there was an issue would handle it much more professionally.

I was simply astonished by the negative reviews posted about HPStereo, because over the last 18…read moremonths I have purchased over 7 different products, some new, some used, from them and I can report complete satisfaction. I have had all of my questions and transactions handled by the owner Steven, who I have found to be a knowledgeable, forthright, direct, and honest audio dealer. I only wish he'd cut me some dollar slack on the used stuff as he is a tough negotiator on price. All in all, I cannot honestly criticize the manner in which I have been treated, the processing of my transactions, or the products I have received, and I have spent almost $10k there over the last several months. Respectfully submitted, Mark P. Standa; Lake Bluff IL.

My experience with the owner is reflective of the majority of other reviews here. The way the owner…read moreconducts business is not normal for today's standard. He makes promises he already knows he will not keep. This happened three times over a single transaction. Someone stated here in their review that once he receives the money, everything changes. This is not made up. He will infuriate you with false promises and act nonchalant as if he never wants to do business with you again. I told him nobody conducts business this way anymore, three times. I am definitely looking somewhere else in the future.

Great place, excellent customer service. Best prices in all Miami…read more Worth the trip, very nice showroom. Friendly stuff. Very professional. You can recommend them with the eyes closed. Open for more than 20 years.

From the owner: BOSE STORE residential and professional showrooms in Doral , if you need expert advise for your…read moreHome or business Sound system this is your best stop , 10 minutes away from Miami int Airport ,

Had a fantastic experience with AVL from calling in and speaking with Jeffrey who emailed me a…read morequote super fast. Scheduled the appointment for installing and moving around some of our led TVs due to an upgrade for our family room. Vincent did an amazing job with the assistance of Caesar. They were excellent in measuring and meeting all of our requests. Their prices are also super reasonable, half of what others charge. Highly recommend this company if you are wanting to mount your TVs on the wall with concealed wires super clean work.

I highly recommend AVL. I was in need of having 3 TVs…read moremounted on the wall and connected. I found them on line . Jeffry was great. He explained what was needed and quoted a very reasonable price and emailed it to me. We agreed on a time (10.00 am) and exactly at 10- Vince and Caesar were there. They surveyed all the rooms and started. They were neat, clean and very professional. They even brought there own vacuum and vacuumed after finishing. Don't look elsewhere. This company is what every service company in south Florida should be like

After years of struggling to hear the vocals in movies or TV shows via TV speakers, a sound bar…read moreand bluetooth speakers, we decided to upgrade so we could immerse in surround sound and atmos. I began the search for home theater installation companies. I called four companies--one of which was a store chain and three others who are independent. Living On Technology (LOT) was a referral by one company I thought was a home theater company but was actually a distributer of home theater products to actual home theater companies, not consumers. That owner gave me Luis's name and number and told me that, in his opinion, no one knew more about home theater products than Luis. Our house could be considered more complex than the average home. The front main part is a pitched roof from 1955, the center part of the house is from 1970's and it is a flat roof, which extends to the back part of the house which is again a pitched roof. The area I wanted the home theater in is the flat roof section of the house. Upon meeting Luis, it became clear home theater is his passion. He came to our house without delay after I contacted him. He was personable, knowledgeable, and was able to tailor a system that would work for OUR house, was never pushy just to close the sale. I received visits and quotes from the other competitors, but honestly, no one could touch the level of knowledge and experience Luis brings to the table. Each home is unique. The flat roof in our house would not be easy to work with. On top of that, as the customer, I actually didn't know exactly what I wanted--standing or shelf or in-wall or in-ceiling speakers. It took me a while to figure out what exactly would be best for our house in terms of maximizing sound and yet respecting the decor I had in that room and throughout the house. There is so much more to consider than price. Rest assured, no matter what the decor style or the size of your space, Luis can advise you on the absolute best configuration and give you a range of prices and options for any budget. Luis developed a fantastic in-ceiling design. He brought in his team, CJ and Dean, and together they worked through the complex (the details/photos Luis can provide you) structural issues of our flat roof. Truly, no job is too complex for LOT. We are thankful we were put in touch with LOT. We now have the phenomenal sound we wanted without sacrificing the style and theme of our house. Oftentimes, I use the speaker system to play music when I'm in the next room making dinner. Watching TV has become an amazing, satisfying experience! The new home theater system is easy to operate, and anyone who has come to our house to hear it is absolutely blown away by the sound. No matter how complex your desired home theater space may seem (like our flat roof), whatever your budget, whatever your "theme" is in your house, you can feel confident Luis and his team will figure it all out, present ideas in a well thought out manner, and bring your home theater dream to life.

From the owner: We do not offer Repair Services. We sell High End Audio and Video Equipment- Brands KEF, Marantz,…read moreDenon among others. Professional and Insured installation of Home Theater Installation, Outdoor and Indoor Speaker Installation, Cable Management, System Setup and Optimization. Enjoy our personalized attention today.

Purchased a new outdoor TV with installation from them. They are expert at what they do. Dave was…read moregreat to deal with.

I met David looking for help with a system purchased locally but set up poorly and underperforming…read more.Over a short period of time, he used his technical skill, patience and persistence to get my system to the performance level that it was meant to give . I remain very disappointed with the original vendor but I also feel lucky to have made contact with The House of High Fidelity. If you were looking for high-quality equipment with experienced expertise in set up and repair, this is the place to go!