Horrible sitter experience in Boca Raton. She was extremely rude and unprofessional. I ended up leaving dinner after 45 minutes because I was so uncomfortable with the situation. The company charged me the full rate despite what happened. I would NOT recommend this company. read more

I am a babysitter for the Babysiting company I have worked with the Babysiting company for a while now and the company, staff and the babysitters are amazing and very professional I love working for the Babysiting company it is the best Babysiting company in Miami we have many places we work in hotels, homes and events and in different areas in America and outside of America like england and Israel if u r looking to be a babysitter in the most amazing company this is the company u should look at if u r a client this is the company u want to look after u child / children please look up on Facebook, Yelp, our website read more

I have been a client of the babysitting company since June 2017 (4.5 years). I was always impressed the business owner (Rachel) could answer the call before it went to voicemail, regardless of the hour. And I was always impressed she could provide a sitter with as little as 4 hours notice (but that demands a $100 additional fee). In 4.5 years I have never had the same sitter twice, I've been overcharged (and rightfully refunded) and I've had some incredibly odd sitters. (Once I had to calm a sitter by text because she felt "triggered" by having to sit in a bedroom with a baby for 4 hours that only had one exit, as most bedrooms do, which she believed was a hazard to her safety. Another time I came home at 11pm to find neither child (babies) had been put to bed and instead were watching tv and crying miserably.) Recently Rachel expanded her business to many cities and raised her rate from $25 per hour for 1-2 children to $35 per hour. There are fees for bookings made with less than 24 hour notice, fees for any last minute cancellations, fees for bookings beginning after midnight, and fees for any hour changes made within a booking. If you book until a set time and come home an hour early, you will still be charged the entire "reservation." I don't even want to get into the ludicrous "holiday", some of which are above $70 an hour for 1 child. This morning I called Rachel and requested a sitter for tonight: 6pm-2am. To my surprise I was assigned a sitter that had been here before! The sitter texted me that she was happy to come again. An hour later I asked the sitter if she'd be willing to come at 7:30pm and stay until 2:30am. (I realized we might be coming home later than 6pm and I didn't want the sitter sitting in my driveway waiting.) The sitter said she had no problem with the time change but I had to notify Rachel. Rachel was happy to make the modification on the condition I pay $52.50 for the hours of 6pm-7:30pm, since that was the start time I originally requested. I asked if she'd be willing to make a one-time exception (for a long time client), because I had made this booking literally 1 hour ago. She refused. (This "no exceptions" is written in bold capital print in all her emails.") She stated her refusal to make this exception ensured quality service. I was so turned off I cancelled the booking immediately, and said I did not consent to being charged any further cancel fees. So instead of earning a minimum of $245 (with gratuity and who knows what additional fees, ..it likely would have amounted to close to $300), Rachel's greed for that additional $52.50 lost her a client for life and any future referrals of mine. I do not even want to detail how many tens of thousands of dollars myself and my family have spent with Rachel in the past 4.5 years. And from what former sitters have alluded to, their earnings are much closer to just above minimum wage than the $35 per hour she charges. The Babysitting Company frequently sends email promotions encouraging clients to purchase memberships and package deals costing hundreds to thousands, but boasting a minimal discount that really isn't worth the trouble. These desperate grabs and high sitter turnover rate must indicate the company is not doing as well as Rachel makes it seem. I can only wonder why! EDIT: in response to your response Rachel, how can you claim to be advocating for your employee when she lost a job tonight, which she verbalized she had no problem moving back 1.5 hour, due to your greed? Are you forgetting November 17, 2020 I made a 3 day booking 9 days in advance and received a different sitter on all 3 days DESPITE my requests for THE SAME PERSON? Please don't get on here and lie to make yourself look good. And while you're posting your excessive fees on your emails, post how much percent you give your employees too. I'm interested. read more

On a recent work trip to Miami the babysitting company came to the rescue when we needed a sitter over the weekend! We had Xiomara, Lauren, and Venice. All of the ladies we excellent! Our co-travelers daughter just raved about Venice! read more

We needed a babysitter to watch our children while we were in town for a wedding. We didn't want to find a random person for obvious reasons, so we went with the Babysitting Company based in part on their excellent reviews. They were super responsive at the booking phase. The sitter we received was a woman named Susana. She showed up on time, in a Babysitting Company tshirt, with a suitcase of toys to keep the kids occupied in the hotel room. She asked how I wanted updates throughout the night (I chose text updates every hour). My kids LOVED her. They said she was so much fun. I was worried my kids would struggle being stuck in the hotel room from 4 until late at night, but she kept them occupied no problem. If I ever need babysitting services in an area serviced by the Babysitter Company, I'll definitely use them again. Also- a few days after the event, management called to check in and make sure everything went well. A+ company! read more

My business requires a lot of travel and I recently brought my family to Miami. Of course I wanted to enjoy a nice evening on the town with my wife. One of my colleagues recommended The Babysitting Company, to watch my little one. It's a fantastic service and I'll certainly use them in the future. read more

We didn't think it was possible to travel and not be stuck to our room at bedtime. Thankfully we got the information that hotel room sitters were available at our hotel from seeing them throughout the property. As a bonus they were recommended by the hotel. Highly recommend. read more

The Babysitting Company is the best service I've ever used. Responsible, punctual, professional. When I called to book a sitter, I was so impressed that the owner Rachel Charlupski answered the phone and handled everything herself. My kids have loved their sitters and we can't wait to use it again. read more

Awful, awful, awful. Not for anyone who cares about their children. And certainly not at the level. At first, we were so thrilled to find The Babysitting Company. Then, only 1 out 12+ sitters turned out to be decent. Rachel is rude, unkind, unprofessional and just atrocious to work with. Double zero stars if it were an option. read more

I just noticed that my review of the babysitting company was from 2011! Are my children really that old now... Am I that old now?! I wanted to update the listing because sometimes the quality or experience with a company can change with time. This is one thing that The Babysitting Company has never missed a beat on! They are still a five star company with excellent customer service and quality babysitters that are chosen for your Family! The babysitters always have excellent communication and you just cannot find or beat the ease of booking and paying. I highly recommend The Baby Sitting company to all of my friends and Family! read more

Have used services in see real cities and not only had the best service but even when they couldn't accommodate requests or when we needed services in areas services weren't offered they introduced us to alternatives that we were equally happy with. read more

I have had to arrange babysitting services for clients and friends and each time the process is easy and the company surpasses our expectations. The sitters have been friendly and kind and staff is available at any time for even our after hours bookings. read more

Great sitters staff and service. Couldn't recommend more. There's few places I want run tightly and a child care company would be one of them. read more

I highly, highly, and I mean highly recommend The Baby Sitting Company if you are looking for a sitter in Miami. My husband and I traveled from California and our childcare plans fell through due to the "hurricane" and we had a wedding to attend the following day in Miami. We were so worried about finding childcare and let alone trusting a random sitter in Miami for our five month old. But let me tell you Rachel was so sweet and made it such a smooth process finding us someone. We had Arletti watch our five month old and she was such a blessing and a trooper lol caring for our cute but can be a handful fussy baby. I will continue to use this service. It is kinda pricey but you know what it is worth every penny. For being able to find someone so quickly and being paired with honestly the best sitter for an infant is invaluable. If you are a parent and looking for a last minute sitter. Please rest assured this is a great company. I was initially hesitant but glad we took a leap. read more

My daughter has a hard time warming up even with people in our lives she's known a while so I was surprised but happily surprised when she connected immediately with our sitter. I kept expecting something to go wrong because the whole process was too easy from booking, communication to the sitter arriving and service and most importantly my daughters feedback. read more

Hired several sitters on a recent Miami trip and each sitter booked exceeded our expectations.

I've been working with TBC for almost 5 years now and it's been an absolutely AMAZING experience. I've had the opportunity of working with very sweet families and children. Whether the assignment is at an event, hotel or residence, the families are always so welcoming and make me feel comfortable. It's always exciting to meet the child/ children too. I always bring a backpack full of a variety of toys and activities . I'm really grateful for Rachel and her company. She always does her best to make sure that the experience is the great for both the client and the sitter. I've had the pleasure or working with great clients and I look forward to meeting more amazing families in my future assignments. read more

Be very careful of this company they are greedy and unethical. They insisted on keeping a $1065 deposit even though we canceled 6 weeks in advance after making (and not finalizing) the reservation 12 hours earlier . Also rude and nasty from start to finish! read more

We had such a fantastic sitter from the baby sitting company. The whole booking process was so easy and fast. The sitter was extremely punctual and kind. Would definitely use the Baby sitting company again. read more

I found The Babysitting Company by doing a search on, what else, Yelp! My husband and I were headed to Miami with our 14-month-old for the Orange Bowl, and needed someone to watch him for (yikes) 12 HOURS. No way were we taking him to a game starting at 8:30 pm! Anyway, after doing some additional research and speaking with the gracious owner, Rachel, I felt very comfortable with the service. Rachel was very professional, forwarding me a bio of our sitter right after booking with her. My sitter, Paloma, was so sweet and very experienced. I had no doubts leaving my little one in her capable and caring hands. We checked in with Paloma a couple of times that day, and there were no problems whatsoever. She even somehow managed to get our son to nap in his crib that afternoon, which we never managed to accomplish ourselves in the hotel room during our 5-day stay! If I had any gripe whatsoever, it would be that the prices are really high based on my experience with other similar services in Maui, Manhattan and my hometown of San Francisco. I wouldn't expect Miami to cost more than all of these places, and I wonder if that's part of why they do not list their rates on their website! That said, I was so happy and comfortable with the service, it is hard for me to ding them for cost. I was willing to pay just about anything for peace of mind while my husband and I enjoyed our day! read more

We used the babysitting company for our wedding. The ladies that watched our 5 nieces and nephews as we partied away were amazing. They arrived on-time, where identifiable t-shirts and were professional. We received their bios ahead of time, so I knew exactly who they were. They even assisted with carrying the children after to their bedrooms. They were silent in the dark, as the kids slept. Just like the FAQ said they would. I would hire them again in an instant. read more

Update: the babysitting company since called and stated there was a miscommunication and apologised. They refunded my deposit

Had a great experience working with our sitters through Art Basel. We booked last minute and were happy, will book again for future trips.

LOVED our babysitter!!!!!!! HOWEVER.... My credit card information was stolen somewhere between the resort and the company.. Disappointed. Furthermore, after calling the company I was met with a lot of defense.. I wasn't calling with accusations, simply passing information. I was fortunate to catch the thief early and will be filing a police report, however someone else may not be as lucky..... read more

This is the first review i have ever done but felt compelled to warn others about this awful babysitting service! We booked them 4 times during our trip. The first two times we were charged $35 per hour instead of the agreed $25 per hour. Then we wanted to change one of the dates of our bookings from one night to the next night (1st Jan to 2nd Jan). We gave the company 60 hours notice for the change and was informed we would still be charged $190 for the 1st regardless. This was made up of a $50 booking fee and $35\hour with a 4 hr minimum. When we complained that this was an incredibly rigid, unaccommodating and un-user-friendly attitude for a company that is supposed to help families on vacation, the woman (Rachel) on the phone then cancelled all of our remaining babysitters for the rest of our trip because we dared to complain about the $190 cancellation charge with 60 hours notice! read more

I had an excellent experience with booking the sitter, and the kids loved the sitter. I was very nervous using a company I hadn't used before as we rarely use a sitter, but it happened that both my husband and I had to work on a Saturday. The sitter arrived with a bag of toys and the children liked her immediately. She was professional and great with kids. The only downside is that they charged my credit card about a month after the sitter actually came. read more

Our Babysitter, Annik arrived ten minutes early, we were not ready and late with Wedding photos. She sat and waited so patiently. She provided her ID without any qualms and had paperwork for us to provide her infant care and needs. We put the baby to sleep and she waited. We left the hotel room and Annik went in and sat in the dark while the baby slept. So kind and accommodating. We were nervous about hiring a stranger in a strange place - The Babysitting Company took this from a possible scary situation (leaving a 5 month old with a stranger) and made it a relaxing evening!! Highly professional from the first phone call through explaining the process, booking, confirmations galore, and a picture and background of our babysitter for the evening weeks in advance. BOOK, USE and RELAX!!!! read more

My husband and I have been clients of "the babysitting" company for several years. We have always been happy with the level of professionalism that each sitter has demonstrated. Our son is 4 years old, and can sometimes be a playful handful, Each sitter has come equipped with games and toys, and one even brought an art project at Christmas time for our son to do. The sitters always arrive on time (and often early!) and the director Rachel, can always be reached at any time for last minute sitter arrangements! I would recommend this company to anyone who is after a trustworthy and safe babysitting service! read more

I have been working with the Babysitting Company for the past two years. This is truly my "empty nest job" as I prepare for being a grandmother (not anytime soon). I get my baby fix with my clients and have been truly Blessed with the awesome families I have had the pleasure to work with. I feel even more special that these families request me when they come back into town... its truly gives me a warm feeling. I get to see the children grow up as I did my own. read more

My family and I were traveling for a family wedding and needed a sitter for one night. During COVID safety is key for us and so we reached out to the Babysitting Company for help. Best decision ever. Ramona was incredible. We will definitely use her services again. read more

So impressed with the professionalism, promptness and follow-up of this company, especially during a pandemic. Spoke to Rachel and booked a week prior to travel to Miami, FL. Babysitter was engaging, responsive and followed all the health and safety protocols. Amazing service and I look forward to using them again! Highly recommend ...100%. read more

I was very impressed with The Babysitting Company. Signup/appointment was a breeze. Customer service before an after the babysitting was phenomenal - I wish all service companies could take a page out of their book for communication and professionalism! The sitter who came was also wonderful - sweet, caring, trustworthy. 5/5 would use again and recommend. read more

Definitely recommend. Nekaija did an excellent job with our 5yo daughter and kept her busy with different games that she brought with her.

This review is long overdue. I've been using The Babysitting Company for 4years (LA, Miami, NYC) -- and have had the most wonderful sitters. Last night, we had another incredible sitter and TBC experience. Cayla (our sitter) had sat for our family once before and she learned that our boys love to bake and kitchen-create. Last night, Cayla arrived and out of her babysitter's bag (all of The Babysitting Co sitters come with a Mary Poppins' bag of games and fun) Cayla pulled out a cookie mix. My boys were thrilled, and once again, my husband and I were impressed by The Babysitting Co's uber stellar sitters. Since we arrived home late last night after the boys were already in bed, we didn't get the full recap until this morning. Breakfast this morning was lively. Both boys excitedly told us not only about Cayla's freshly baked cookies, but also the making of the oobleck (Dr. Seuss recipe) and then using the oobleck to make stress balls. Extraordinary! After having used The Babysitting Co. for the last 4 years, I can say with absolute confidence that TBC sends the most wonderful sitters and operates their business with thorough professionalism. read more

I recently had to travel to Miami for work and decided to bring the family along and extend the vacation. My husband and I were attending an event and needed a sitter to come to our hotel for the evening. Although my children (8 and 2 years old) have had sitters before, typically they've been either family or people they know. I came across the Babysitting Company on Yelp and found out they were commonly used at the hotel we were staying at (Fontainebleau).I reached out to get additional details and ended up speaking with Rachel (the owner). Rachel was extremely helpful and provided me with all of the information I needed (including bio / background of the sitter). I booked the sitter about 1-week in advance of my trip and received a confirmation email with all the details. The day before I arrived in Miami, I found out that there was an additional evening event that I needed to attend. I contacted Rachel and fortunately, she was able to secure the same sitter for both nights without a problem. Our sitter, Carolina, arrived right on time with a bag full of games/activities. She immediately came in and made herself comfortable with the kids. We hired her to come in 45 mins before we needed to leave, so the kids could get comfortable. Honestly, that wasn't even necessary. Within 15 mins my oldest was completely comfortable and that helped the 2-year old realize everything was "ok". We got back to the room 5 hours later and both kids were completely knocked out. The next day Carolina came back (right on time) and provided the same high level of care. At the end of each night, Carolina left a brief overview of how the night was, as well as the hours she worked. The Babysitting Company processed my card on the back end, so there was no exchange or anything to sign off on at the end of the night. Overall I had a great experience. I definitely plan to use the Babysitting Company again when traveling with the kiddies! read more

Great service! My kids love all the sitters! Very easy to book and always on time.Will recommend 100% .

I have used the babysitting company many times, they have always gotten a sitter for me even in a pinch, the babysitters are always on time and always professional, and the kids always love the sitters (oh yeah and they prices are very reasonable). It makes me feel better knowing that all the sitters have all been personally vetted, had background checks and been drug tested. I highly recommend anyone to use them. read more

I had my regular babysitter cancel on me at the very last minute, and on A saturday night too!!! I called The Babysitting Company crossing my fingers I never expected to have someone at my house 30 minutes later. Not only was she fantastic with my daughter, she was smart, engaging and my kids were asking the next morning when she could come back to play. I couldn't recommend the company more!!! read more

Rachel was fabulous with taking all of our details and made me feel very comfortable. I have never used a service out of the state and Dolly our babysitter texted me and kept me updated without me having to initiate communication! She was great and my baby girl had a great time and I was also sent pictures. I am beyond elated with the quality of service from this company. read more

Found this company last minute on a trip to Miami with my wife. They were professional and Timely. The came to the hotel and were prepared to stay as late as we needed them too. Highly recommend read more