Came across this neat bait shop this afternoon when looking for shrimp for my grandchildren so the…read morecould fish. What a great place and a very special owner. Lots of bait and very clean. I can't say enough about the owner, such a nice and helpful guy. This is a Vet owned establishment, hope you will take time to check it out. Very convenient on Main Street in New Port Richey. The best part, each kid caught a nice fish, a catfish and a jack. Great day!

I love this place they got what your looking for here and the staff is real friendly and they care…read moreabout you mostly is why I'll definitely be back. Good job!

I visited the range for the first time to get to know my newest firearm that I call Baby Girl. I…read morehave a permanent protection order against a man and felt comfortable here. They were nice to me. They were very helpful. I think his name is Mike. He showed me where to sign in and told me their process. He made it easy for me to understand lol Then I had issues with my new firearm and asked him for help. The three men and the lady who work there were very helpful. I could go to Reload in Tarpon Springs which is more modern but they make you jump through hoops now for pistols after the suicide incident in 2016. I usually go to Shooting Sports in Tampa but they have become very crowded/busy in the last few years which is a good thing. I like Firing Line. You sign in, pay, go in. They do watch you and others while you're on the range. I plan to return again.

I took my daughter for a class and her time handling/shooting a gun. The instructor (I think the…read moreowner as well) was very attentive to everyone in the class, was very knowledgeable. I've already taken a concealed class but learned which gun would be best for us and will soon buy one from them as well. The guys who helped everyone in the class on the range were extremely helpful and made this experience for my daughter a great memory. My boyfriend recommended it and set up the date and time for the class for her. He has to qualify for his job here, said it's one of best ranges he's been to. Glad we went. My daughter honestly cannot wait to go back and shoot.

Good bait..the service was great ..look forward to getting back with them and do some great fishing.read more

Service by Captain Joe and his crew is always right on and professional. Not only is the fishing,…read morebait, reels lines, top line, but the fun of going through the store and seeing what would make a fun day at the beach or a wish list is right in front of you. The crew is always there to help give recommendations but are not pushy. I have not visited in over a year but have plans to be there frequently this year. Can't wait to see everyone and how things have changed. Again, great job! Barracuda Bob's Captain Joe.

Great people! Veteran owned and operated. They are all so knowledgeable and helpful. Best shop…read morearound! I refuse to go anywhere else. Great prices, if they dont have it, they will get it. Thanks for all you do for me. You guys are amazing! See you again soon

These guys are awesome here !! Zach, Amy, Adam are all outstanding very knowledgeable and proud…read moreveterans! If they don't have it in they will order it for you!!

The service to have my 2011 pistol was excellent. The techs were most responsive to my inquiries.read more

Great place super helpful team. This was my first time and the team answered all my questions and…read morehelped me get a gun for my son. Thank you

This is a great little shop in downtown Newport Richey…read more They have a variety of kayaks and paddle boards bikes and fishing supplies a little bit of everything The rental rates are really reasonable and the staff is very knowledgeable and helpful

From the owner: Only local shop in New Port Richey FL servicing your outdoor needs. Kayaks, Paddleboards,…read moreSkateboards, Bikes, and Fishing gear

Every person explaining the owner's rage is telling the truth. Read the reviews with 1 star, they…read moreare all very detailed and explain that this business owner has something wrong with him. He has stolen a scooter from me that was purchased for a student. Upon coming to pick it up he got in my face and became confrontationa and told me we would never see the scooter again. He acts very tough, but it is all rage. He wants you to respond so he can tell you that you did something wrong. Do.not do business with this company you will regret it. Do not buy here.

Our experience with West Coast Kayaks started on a promising note but quickly turned into a deeply…read moredisappointing ordeal due to unprofessionalism and poor customer service from the owner, Jerry. We purchased two Heybike Mars 2.0 e-bikes (one orange and one gray) for over $2,500, including additional fees for assembly and warranty maintenance. We were assured the bikes would be fully prepared and ready for pickup, and that the store would handle any manufacturer-related issues on our behalf. Unfortunately, when we arrived to pick up the bikes, we encountered multiple problems: The bike locks and baskets were not delivered with the bikes, and we weren't informed of this until we arrived for pickup. Reggie, the employee assisting us, advised that they had extra baskets on hand and could install them while we waited. Both bike batteries were completely drained (0%), preventing us from testing the bikes or asking operational questions. The orange bike had knicks and scratches on its body and fender. The lights on the orange bike were installed crookedly. The controls on both bikes were improperly positioned. All of this was relayed to Reggie. After taking possession of the bikes, we visited the manufacturer's website to look for additional accessories. During this visit, we noticed the baskets installed on our bikes did not match those advertised as part of the package. The original baskets were supposed to include an iron bottom, while the substitutes installed on our bikes had open bottoms and appeared cheaper. While reviewing the website, we also noticed a pricing discrepancy when comparing the store invoice to the manufacturer's pricing. The store had ordered the bikes directly from the manufacturer's website, just as any consumer could do, but failed to apply a $100 combo discount and a $100 promo code. Instead of ordering the bikes as a combo, as initially discussed and displayed on the store screen, the bikes were entered individually, costing us an additional $200. While we believe this was an unintentional error, it added to our frustration and prompted us to follow up with the store. We returned to the store on Christmas Eve to pick up the bike locks and discuss these issues. At this point, Reggie called Jerry directly each time, and with each call, Jerry hung up after relaying his response to Reggie. This continued until Jerry eventually asked to speak to us directly. During the initial call, Reggie spoke with Jerry for more than 15 minutes while we stood in front of him, with another customer waiting behind us. Reggie relayed Jerry's response: all sales are final, with no resolution offered. After another call to Jerry, Reggie offered store credit. We explained that we were unlikely to return to the store given the mounting issues, making this solution unacceptable. On the third call, Jerry offered a refund if we returned both bikes within 1 1/2 hours on Christmas Eve. When we asked Reggie if the refund would include the additional fees for assembly and warranty maintenance, he said he didn't know and had to call Jerry again to clarify. At this point, Jerry requested to speak with us directly. When Jerry finally spoke to us directly, he was immediately aggressive and profane, shouting, "What do you not f*@king understand about a refund?" His tone was shocking and entirely unprovoked. Jerry then repeated his demand: we had 1 1/2 hours to return the bikes or, in his words, "All bets are off." With other customers in the store, we placed the phone on speaker so they could hear the way Jerry treated us. We initially planned to email Jerry about the issues, hoping for an amicable resolution. However, his abusive behavior and unwillingness to handle the matter reasonably left us no choice but to share our experience publicly. Over a $200 error that we believe was unintentional, Jerry not only alienated us but also lost the potential for substantial future business from us and anyone we might have referred--and we hope, many of you reading this review. After spending over $2,500, we expected much better service and support. A simple apology and a willingness to discuss the matter after the holidays would have been sufficient to retain our business. Instead, we were subjected to verbal abuse and unreasonable demands. If you're considering shopping at West Coast Kayaks, we urge you to think twice. Save yourself the frustration by ordering directly from the manufacturer or choosing a retailer that values its customers. Jerry's behavior and the store's lack of accountability make it clear that West Coast Kayaks does neither.

Bought a e bike Bryon and Kyle have been absolutely wonderful. Very helpful and informative…read more Assisted me in the whole process. Super advise anyone to shop at the downtown NPR store for a pleasant experience. Thank you so much e crave

Professional & friendly Service Bicycle repairs done in a…read moretimely fashion Thank you George Bailey